Shawn Merrick
Shawn Merrick at Herb Chambers Toyota of Auburn

Shawn Merrick

Finance Director

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

4.7
206 Reviews
4.7

206 Reviews

Write a Review

206 Reviews of Shawn Merrick

December 06, 2024

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Love the rav4! Alec was very helpful and did a wonderful job. I look forward to buying my next vehicle from him! Loved my experience. More

by Ganderson
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Recommend Dealer
Yes
Dec 07, 2024

Herb Chambers Toyota of Auburn responded

Hi Ganderson, we're delighted to hear that Alec provided you with a great experience at Herb Chambers Toyota of Auburn! Enjoy your RAV4 and we look forward to assisting you with your next vehicle purchase!

November 27, 2024

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This is our 5th vehicle we've got from Herb Chambers. It was a pleasure working with Amro thru the entire purchase process. More

by brooks.cardwell
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dhimitri Lako, Amro Kandil

Nov 27, 2024

Herb Chambers Toyota of Auburn responded

Brooks, thank you for your continued trust in Herb Chambers Toyota of Auburn! We're delighted to hear that Amro made the purchase process enjoyable. Enjoy your new vehicle!

November 14, 2024

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Always an excellent experience. This is the 3rd vehicle I’ve bought from Herb Chambers and the experience continues to improve. More

by Vic
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Recommend Dealer
Yes

Other Employees Tagged: Luis Mulla

Nov 14, 2024

Herb Chambers Toyota of Auburn responded

Vic, thank you for your continued trust in Herb Chambers Toyota of Auburn! We're delighted to hear that each experience has been better than the last. Enjoy your new vehicle!

October 23, 2024

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Very helpful staff, I was able to complete purchase quickly. My car salesman Hai was kind and respectful. This made my experience a pleasant one as a first time car buyer at a dealership. More

by Bwidmer179
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Recommend Dealer
Yes
Oct 24, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear that Hai and the team at Herb Chambers Toyota of Auburn made your first dealership experience a pleasant one! Thank you for choosing us, and enjoy your new car!

October 09, 2024

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Just bought my 2024 Toyota Sienna. Kennedy was amazing! He helped with the trade in. He was very polite and assisted with the test drive. He showed me how to work a hybrid ( first hybr More

by Dominique
Sales Price Transparency
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Recommend Dealer
Yes
Oct 10, 2024

Herb Chambers Toyota of Auburn responded

Dominique, we're delighted to hear that Kennedy provided such a comprehensive and helpful experience at Herb Chambers Toyota of Auburn! Enjoy your new 2024 Toyota Sienna and all its fantastic features. We look forward to seeing you again in the future!

September 26, 2024

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Very one there is super nice and friendly. They make sure ur in safe car and affordable. More

by Joshuadavid49
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Horne, Hai Lam

Sep 27, 2024

Herb Chambers Toyota of Auburn responded

Joshua, thank you for trusting the Herb Chambers Toyota of Auburn team with your business! We hope we have the privilege of working with you again in the future!

September 25, 2024

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The best service and sales reps. Knowledgeable,patient, and not “in your face” We’ve used them before. More

by psretired1
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Recommend Dealer
Yes
Sep 26, 2024

Herb Chambers Toyota of Auburn responded

Thank you for your continued support! We're delighted to hear that our team at Herb Chambers Toyota of Auburn provided knowledgeable and patient service. We look forward to assisting you again in the future!

September 18, 2024

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Overall, good experience. Financing took much longer than it should have,no explanationof what I was signing. Sent home with NO paperwork, therefore, had no info for insurance More

by smitch8398
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Recommend Dealer
Yes

Other Employees Tagged: Andi Xhacka

Sep 23, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing this feedback. We aim to make the buying process as smooth as possible and regret the inconvenience you experienced. What you shared is appreciated and will be conveyed to our team so we can take steps to improve our processes where needed. If you'd like to discuss this in greater detail, please reach out at your convenience. Thanks again, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

August 07, 2024

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Recently purchased a vehicle here and was given great service all around. They made it as quick and easy for me as possible, and were more than willing to answer any questions or concerns I had. They had More

by tsmit01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Herb Chambers Toyota of Auburn responded

Thanks for sharing your experience! We're delighted to hear that the team at Herb Chambers Toyota of Auburn provided excellent service and made your purchase smooth. Enjoy your new vehicle, and we look forward to welcoming your friends and family in the future!

August 07, 2024

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Had the best experience here at herb chambers. I signed and got my car registered in a few hours and took delivery of my vehicle same day!!! Will definitely recommended my family and friends here. More

by h.lam
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Monish Naicker , Mikel Kota

Aug 07, 2024

Herb Chambers Toyota of Auburn responded

We're delighted to hear you had such a smooth and efficient experience at Herb Chambers Toyota of Auburn! Thanks for recommending us to your family and friends. Enjoy your new vehicle!

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