Shawn Davie | Page 6

Excellent customer service, Everyone is friendly, professional and attentive. And no one does the hard sell thing. Follow up and outreach has been really helpful. professional and attentive. And no one does the hard sell thing. Follow up and outreach has been really helpful. More

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Respectful and friendly, work with you to meet your requests Give you options, offer benefits requests Give you options, offer benefits More

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I had a great experience with my car purchase at this dealership. It was stress free, which is hard to come by when making a car purchase. I. already knew which car I was interested in prior to my visi dealership. It was stress free, which is hard to come by when making a car purchase. I. already knew which car I was interested in prior to my visit. Working with Tobi, Shawn, and Josh was an absolute delight. Tobi was a wonderful person to have as a sales consultant. She went the extra mile to be helpful and accommodating. She is such a pleasure to work with. I traded my Subaru 2016 in, and Shawn made the best effort possible to give me an optimal price for it. Josh made the financial aspect of it seamless, and stress free as well. I feel quite lucky to have had the good fortune to be able to work with this team. More

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I don't often write reviews, but I felt so appreciative of my experience with William Hoyt (my Sales POC), Shawn Davie (General Manager) and Milton Taylor (Finance Manager). My car shopping was unconventi of my experience with William Hoyt (my Sales POC), Shawn Davie (General Manager) and Milton Taylor (Finance Manager). My car shopping was unconventional in that I decided to trade in my old car before a major cross country move. Because I am moving in 2 weeks, I wasn't able to drive around and visit different dealerships. I had to send emails to many dealerships to discuss product, price and terms before ever visiting a lot and doing a test drive. (I didn't test drive the Forester until I showed up to lease). What stood out to me about this team -- and why I decided to go with them -- is the transparency in the numbers, the willingness to provide me with fair pricing and their answering my many, many email questions. Other dealers were either too high or not transparent with the numbers, but tried to get me to come in. With packing and the long commutes around the DMV, I simply didn't have time to drive all over the DC Metro area shopping for cars. William and the team at Heritage Subaru were professional, patient, knowledgeable, transparent and respectful. I am so glad I purchased my car with them and didn't mind driving the 90 min for a quality team and product. If/when I move back to the DC area, Heritage Subaru of Owings Mills will be my home dealership. Thank you, William, Shawn and Milton!! A++ Experience! More

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I had a fantastic experience in Heritage Subaru Owings Mills. I had my second lease from this dealer, and Alex Lederer went above and beyond for my wife and me as customers. Working with Alex was an absol Mills. I had my second lease from this dealer, and Alex Lederer went above and beyond for my wife and me as customers. Working with Alex was an absolute pleasure! He is extremely patient, I never felt pressured to make a decision, and most importantly, he is a professional - who knows the car business inside and out and was focused on ensuring I have the desired car. He was upfront and honest. I will return here because of the excellent customer service and high-quality vehicles. More

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I have purchased more than 10 cars from this dealer. Perhaps more than 15? Great experience every time from Alex Laderer who I've worked with for more than 5 years, Shawn Davie the GM and Milton Taylo Perhaps more than 15? Great experience every time from Alex Laderer who I've worked with for more than 5 years, Shawn Davie the GM and Milton Taylor the finance guru. That kind of repeat business is the best reference and review I can provide. More

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William and the team at Het Heritage were warm and welcoming and did everything they could to make a deal I felt comfortable with. Overall, I am extremely happy to have worked with them and couldn’t b welcoming and did everything they could to make a deal I felt comfortable with. Overall, I am extremely happy to have worked with them and couldn’t be more lucky to walk away feeling like everyone won. Thank you Heritage Subaru, William, Shawn, and Tavon! More

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Alex in sales and Josh in finance and warranty were both absolutely incredible dealing with me and my many questions. I just bought my second Outback from them and it was a very enjoyable experience. Mt da absolutely incredible dealing with me and my many questions. I just bought my second Outback from them and it was a very enjoyable experience. Mt daughter, son and sister are all driving Subarus and just love them. These two gentlemen and their entire organization are to be commended for making a normally stressful experience such a relaxing and enjoyable one. Thanks to both of them. More

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This was my first purchase with Heritage Subaru Owings Mills and I look forward to the next one. Sales advisor William Hoyt was a pleasure to work with and made the experience as easy as possible. I was k Mills and I look forward to the next one. Sales advisor William Hoyt was a pleasure to work with and made the experience as easy as possible. I was kept up-to-date during the ordering process and the purchase day was smooth as well, and my 8 year-old twins were kept entertained while we finalized paperwork. I highly recommend working with Will at Heritage, as well as finance manager Richie Ramkelawan to anyone. More

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This the best dealership around. They honest and amazing. Ask for Milton and you good They honest and amazing. Ask for Milton and you good More

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