Shawn An

Dealership is outstanding and my sales representative was very thorough and easy to deal with. very thorough and easy to deal with. More

by deshipley Verified Customer Verified Customer

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Great customer service. No pressure at all and easy smooth experience. Highly recommended to choose this dealer for purchasing consultation or window shopping only. Awesome! No pressure at all and easy smooth experience. Highly recommended to choose this dealer for purchasing consultation or window shopping only. Awesome! More

by Edison Verified Customer Verified Customer

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Brooke was calm, professional, relatable, and genuine. She was not condescending and did not pressure us. Her knowledge and technical expertise put me at ease. She was not condescending and did not pressure us. Her knowledge and technical expertise put me at ease. More

by M.SAGE Verified Customer Verified Customer

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I was contacted that a GX550 was available and was very happy. The purchase was easy. The overall experience was very good. happy. The purchase was easy. The overall experience was very good. More

by mcshanjeff Verified Customer Verified Customer

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Awesome service from Shawn. Great showroom. Able to meet with sales manager. Finance department is very helpful. Great showroom. Able to meet with sales manager. Finance department is very helpful. More

by ML Verified Customer Verified Customer

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Mr. Shawn An was very knowledgeable and polite. The buy experience was great! We will be very happy with our new vehicle. experience was great! We will be very happy with our new vehicle. More

by chyuanchu16 Verified Customer Verified Customer

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Very good service, patient and careful explanation。The maintenance was done faster than expected, saving me time。 maintenance was done faster than expected, saving me time。 More

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My experience working with Shawn An during my initial browsing, final selection and purchase was great. He kept me informed when the vehicle would arrive and was a straightforward and lowkey salesman. browsing, final selection and purchase was great. He kept me informed when the vehicle would arrive and was a straightforward and lowkey salesman. However, paying for the car was a different story. I was paying cash, but the finance guy tried to convince me to pay down my mortgage and finance the car. Like somehow a 7-8% auto loan is better than my 2-5/8% mortgage. Then comes what seems like a dozen different extended warrantee plans. All presented with scare tactics and thrown in front of me on his high-tech table screen totally over $12,000! If you want me to buy a complicated product, give me information ahead of time, so I can digest the pluses & minuses. Needless to say, he wasn't happy when I said no to everything, More

by Craig S. Verified Customer Verified Customer

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Shawn is amazing, a great listener, so attentive to detail and I got exactly what I wanted and then some. I love my 2024 Lexus 300 and highly recommend to Contact Shawn. Aftercare is amazing also, detail and I got exactly what I wanted and then some. I love my 2024 Lexus 300 and highly recommend to Contact Shawn. Aftercare is amazing also, and I can’t say enough about Shawn and Westside Lexus. Thank you sooo much. More

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Rafael Garcia was very helpful and he explained all the questions I had for him. Very professional services. questions I had for him. Very professional services. More

by Annie Le Verified Customer Verified Customer

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