96 Reviews of Shawn An
November 05, 2024
Great customer service. No pressure at all and easy smooth experience. Highly recommended to choose this dealer for purchasing consultation or window shopping only. Awesome! No pressure at all and easy smooth experience. Highly recommended to choose this dealer for purchasing consultation or window shopping only. Awesome! More
October 20, 2024
Brooke was calm, professional, relatable, and genuine. She was not condescending and did not pressure us. Her knowledge and technical expertise put me at ease. She was not condescending and did not pressure us. Her knowledge and technical expertise put me at ease. More
Other Employees Tagged: Alex Owens, Brooke Malia
October 01, 2024
I was contacted that a GX550 was available and was very happy. The purchase was easy. The overall experience was very good. happy. The purchase was easy. The overall experience was very good. More
Other Employees Tagged: Jeff Jones
October 01, 2024
Awesome service from Shawn. Great showroom. Able to meet with sales manager. Finance department is very helpful. Great showroom. Able to meet with sales manager. Finance department is very helpful. More
Other Employees Tagged: Homer Hsu, Tim Gallagher
August 15, 2024
Very good service, patient and careful explanation。The maintenance was done faster than expected, saving me time。 maintenance was done faster than expected, saving me time。 More
Other Employees Tagged: Daniel Kang
August 07, 2024
My experience working with Shawn An during my initial browsing, final selection and purchase was great. He kept me informed when the vehicle would arrive and was a straightforward and lowkey salesman. browsing, final selection and purchase was great. He kept me informed when the vehicle would arrive and was a straightforward and lowkey salesman. However, paying for the car was a different story. I was paying cash, but the finance guy tried to convince me to pay down my mortgage and finance the car. Like somehow a 7-8% auto loan is better than my 2-5/8% mortgage. Then comes what seems like a dozen different extended warrantee plans. All presented with scare tactics and thrown in front of me on his high-tech table screen totally over $12,000! If you want me to buy a complicated product, give me information ahead of time, so I can digest the pluses & minuses. Needless to say, he wasn't happy when I said no to everything, More
Other Employees Tagged: Sam Chau
April 29, 2024
Shawn is amazing, a great listener, so attentive to detail and I got exactly what I wanted and then some. I love my 2024 Lexus 300 and highly recommend to Contact Shawn. Aftercare is amazing also, detail and I got exactly what I wanted and then some. I love my 2024 Lexus 300 and highly recommend to Contact Shawn. Aftercare is amazing also, and I can’t say enough about Shawn and Westside Lexus. Thank you sooo much. More
Other Employees Tagged: Christian Davidson, Brian Corral
April 13, 2024
Rafael Garcia was very helpful and he explained all the questions I had for him. Very professional services. questions I had for him. Very professional services. More
Other Employees Tagged: Rafael Garcia
April 03, 2024
Great experience finding the right car for us. Plus we got competitive rates for financing our new car. Thanks! Plus we got competitive rates for financing our new car. Thanks! More
Other Employees Tagged: JT Teodoro, Jessica Arevalo