Shaun Wren
Shaun Wren at Regal Chevrolet

Shaun Wren

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Shaun Wren

July 31, 2025

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Employee Rating

Everyone I encountered at the Regal Chevrolet Service Department was knowledgeable, helpful and kind. I highly recommend Regal! More

by H. Wallace
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

July 30, 2025

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Very good service, fast, courteous, got us in and out. Quick and easy to make an appointment in my time frame. More

by denlermc21
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Recommend Dealer
Yes

July 27, 2025

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Always fast and great customer service! Never an issue to get scheduled fast and always taken care of ! More

by cdepepper21
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Recommend Dealer
Yes
Jul 28, 2025

Regal Chevrolet responded

Thanks so much for sharing your experience with us.

July 17, 2025

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They kept me informed in the process of the investigation and were friendly and responded quickly More

by Mailbu87
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Recommend Dealer
Yes
Jul 24, 2025

Regal Chevrolet responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

July 15, 2025

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Service manager refuses to call back after many attempts trying to reach him. When he doesn't pick up, the switch board asks if you would like to leave your name and number and he will call you back. Have y More

by rcycle1
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Scott Erickson, Joe Platt

Jul 24, 2025

Regal Chevrolet responded

We’re very sorry to hear about your recent service experience and the multiple frustrations you encountered. Clear communication and respectful service are priorities for us, and it’s clear we fell short in your case. We also regret that your interaction with our staff didn’t meet expectations. Every customer deserves to feel acknowledged and appreciated. Thank you for bringing this to our attention, we will be addressing your concerns with our management staff—we’re committed to improving from your feedback.

July 01, 2025

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Professional timely and a great job I take my vehicle there anytime I need service More

by tritter0
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Recommend Dealer
Yes
Jul 02, 2025

Regal Chevrolet responded

Thank you!

June 14, 2025

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Generational and Very Accommodating Dealership. Knowledgeable Service Staff. Honestly Salespeople. Clean, convenient, cordial, organized, respectful More

by MAENZAC
Recommend Dealer
Yes

Other Employees Tagged: Shaun Wren

Jun 23, 2025

Regal Chevrolet responded

Thank you!

June 12, 2025

Dealership Rating
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They did what I asked. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. More

by CARANN66
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Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Joe Platt , The driver Mike

Jun 23, 2025

Regal Chevrolet responded

Thank you for your feedback.

June 11, 2025

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Friendly staff but could not complete what I needed done. I have a Ford that I bought used from Regal but they recommended that I take it to a Ford dealership More

by chapie65
Service Price Transparency
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Recommend Dealer
Yes
Jun 23, 2025

Regal Chevrolet responded

Thank you for your feedback and for the kind words about our staff — we truly appreciate it. We’re sorry we weren’t able to complete the service you needed during your visit. While we do our best to service a wide range of vehicles, there are some cases where it’s in the customer’s best interest to visit a manufacturer-specific dealership for specialized diagnostics or repairs. We only make that recommendation when we believe it will provide the most accurate and efficient outcome. We hope this didn’t cause too much inconvenience, and we’d be happy to assist you with anything else in the future. Thanks again for choosing Regal!

May 30, 2025

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I've had my ups and downs, but wind up side of slide in the end. More

by dcompton12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Jun 03, 2025

Regal Chevrolet responded

Thank you! We all have ups and downs, and it's great to hear that you ended up on the positive side in the end.

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