Shaun Sellers
Shaun Sellers at Russ Darrow Nissan of Milwaukee
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Shaun Sellers

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
11 Reviews
4.5

11 Reviews

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11 Reviews of Shaun Sellers

February 16, 2025

Dealership Rating
Employee Rating

Great team would trust my car with them with no problem at all great work More

by CORNELLRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Russ Darrow Nissan of Milwaukee responded

Ric, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 15, 2025

Dealership Rating
Employee Rating

Very respectful, professional and easy to talk to. He was very experienced passing information about car repair status, More

by WOLDEMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Russ Darrow Nissan of Milwaukee responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen matt.hansen@russdarrow.com

February 15, 2025

Dealership Rating
Employee Rating

Great advice on my car and experience on what matters my car had been inspected at lease ten times buy the advisor found the problem More

by JGARLAND1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy that Shaun and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

February 08, 2025

Dealership Rating
Employee Rating

Shaun and his team in tge service department are professional, helpful and knowledgeable in what they do for tge customer. More

by CHEARD5171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

Feb 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Shaun and our team can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

Travis was not real friendly like other techs ive had in the past. He didn’t check any of my fluids or top them off or explain clearly exactly if something was wrong other then trying to get me to pay for More

by qunnaelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

February 03, 2025

Dealership Rating
Employee Rating

Shaun is ALWAYS great to work with! This is the 2nd time I've been in for weird things going wrong with my car after recently.purchssing it in Aug, brand new off the lot. This time I ha More

by ALBRUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shaun met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years! Matt Hansen matt.hansen@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

They were very nice and helpful. They moved very quickly yet efficiently and made sure I was in and out in a timely manner More

by Dee
Workmanship
Service Time
Recommend Dealer
Yes
Feb 01, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

January 29, 2025

Dealership Rating
Employee Rating

understanding person. problem solver.very happy to have him. He explain every thing about the work progress. More

by WOLDEMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Russ Darrow Nissan of Milwaukee responded

Michael, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

January 27, 2025

Dealership Rating
Employee Rating

Shaun is awesome Always helping me take care of my Nissan Altima that I drive for uber/lyft I will always choose to go to Shaun every single time my cars need any repairs Thank u for all u do Shaun More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

January 22, 2025

Dealership Rating
Employee Rating

The service aspect was missing in the whole transaction. No communication on the repairs done and what needs to be done. Even though i went to Shaun before taking delivery, he didnt even mind to share a sum More

by BSGANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 25, 2025

Russ Darrow Nissan of Milwaukee responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen matt.hansen@russdarrow.com

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