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Shaun Crosier
Shaun Crosier at Jim Hudson Lexus
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Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
214 Reviews
5.0

214 Reviews

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214 Reviews of Shaun Crosier

January 11, 2025

Dealership Rating
Employee Rating

Excellent service. Videos sent on maintenance process very helpful. Shawn and staff very professional. Nice job by Mr.Duke delivery quality loaner. Service personnel wo More

by Skip and MaryBelle Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Jim Hudson Lexus responded

Skip and MaryBelle, we're delighted to hear that Shawn and the team at Jim Hudson Lexus of Columbia provided such excellent service. It's great to know you found the maintenance videos helpful, and we appreciate your kind words about our staff's professionalism. Wishing you all the best with your GX 460!

January 08, 2025

Dealership Rating
Employee Rating

Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Sam Mercado, Danny Chupek, Erik Due, Danil Weih, Jared Goodman, Deanna Parnell

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Jan 08, 2025

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

January 07, 2025

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Employee Rating

This is hands down the best service center in the Columbia area for car service. More

by pam.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2025

Jim Hudson Lexus responded

We couldn't ask for higher praise, Pam! Thanks for sharing your glowing review with the Jim Hudson Lexus of Columbia team!

December 05, 2024

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Employee Rating

This was first time experience with Jim Hudson Lexus service department, and it was awesome! More

by m.cham3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2024

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are so glad that our team was awesome. See you next time!

December 02, 2024

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Employee Rating

It is always a pleasure getting my car serviced at Jim Hudson Lexus. Shaun Crosier is knowledgeable, honest and a gentleman. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 03, 2024

Jim Hudson Lexus responded

Thank you for your wonderful feedback, Deborah! We’re so glad to hear that you always enjoy your service visits at Jim Hudson Lexus. Shaun's knowledge, honesty, and professionalism truly exemplify the standard we aim for. We appreciate your trust in us and look forward to continuing to serve you and your vehicle needs!

November 30, 2024

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Employee Rating

Jim Hudson Lexus is the best dealership we’ve ever dealt with. The car buying experience was easy, and the service is spectacular. We live two hours from the dealership yet they pick up our car for servicin More

by schenkermc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Jim Hudson Lexus responded

Thank you so much for your heartfelt review! We are truly honored to hear that your experience with Jim Hudson Lexus has been nothing short of exceptional. It means the world to us that you feel valued as a customer, and we’re so glad that our team’s efforts—whether through easy car buying, quality service, or thoughtful gestures like artwork and handwritten cards—have made a positive impact. Your trust and support, especially from two hours away, truly inspire us to continue going above and beyond. We look forward to serving you both for many years to come!

Dec 02, 2024

schenkermc responded

Special thanks to Shaun and the car servicing team. Amazingly, we received a video where the mechanic showed us the parts of the car that were serviced and gave a report on the findings. Shaun was on time, friendly and took the car in and brought it back, and even had vacuumed and cleaned the car! Again, exemplary service!

November 21, 2024

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Employee Rating

Shaun Crossier is always personable and attentive. He always goes above and beyond to ensure my needs are met. And addresses any and all concerns. He also explains any questions I have. More

by CDixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2024

Jim Hudson Lexus responded

Thank you for sharing your wonderful experience with Shaun at Jim Hudson Lexus! We're thrilled to hear that his personable and attentive approach, along with his dedication to addressing your concerns and answering your questions, has made such a positive impact. Providing above-and-beyond service is what we strive for, and we’re so glad Shaun delivers that for you. We look forward to continuing to meet your needs!

November 07, 2024

Dealership Rating
Employee Rating

Always professional! Love Shaun because he is easy to work with in the service department and always takes great care of his customers! The only other person I would work More

by TheMrsMusic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Best, Melvin Alston, Tanner Carnes , Kimberly, she sets appointments for the service department

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Nov 07, 2024

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Shaun and Tanner have been providing excellent service at Jim Hudson Lexus of Columbia. We appreciate your trust in us and look forward to continuing to take care of all your needs!

November 05, 2024

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Employee Rating

Always have the best experience! Shaun and Tony are the best at what they do! Kudos to entire team!! More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

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Nov 05, 2024

Jim Hudson Lexus responded

Tammy, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are thrilled that Shaun, Tony, and our team continue delivering top-notch service.

October 11, 2024

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Employee Rating

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. More

by bbranham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Sam Mercado, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes , Deanna

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Oct 11, 2024

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

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