1,580 Reviews
Write a Review1580 Reviews of Shaun Collins
December 10, 2021
People were very helpful and very friendly they were also easy to do business with easy to do business with More
Other Employees Tagged: Josh Rousseau , Jake Mauceri, Justin Ruchanski
December 08, 2021
Awesome communication through all steps of setting up my lease. Huge thanks to Matthias and the rest of the staff! lease. Huge thanks to Matthias and the rest of the staff! More
Other Employees Tagged: Josh Rousseau , Matthias Brockington - Five Stars!!
December 07, 2021
Throughout every step of this transaction I was told one thing and strung along. Nothing worked out the way they promised. I felt duped and completely manipulated and trapped because they knew I wanted this thing and strung along. Nothing worked out the way they promised. I felt duped and completely manipulated and trapped because they knew I wanted this car. I was lied to many times, given false incentives, and the finance rep named Josh threatened to not let me buy the car when I questioned a number which was higher than agreed upon. He stormed off and when he was shown proof in the notes of the correct number, he came back, angrily crumpled the paper and printed out a new one after throwing it on the floor like a 2 year old having a tantrum. These people represent every bad stereotype out there about the car sales industry. When I questioned each false promise they argued in a way that was inappropriate asking me lots of personal questions and trying to trip me out as if they could convince me I was wrong. To put myself in perspective I am an Ivy League graduate, with a master’s degree and fairly well versed in civilised interactions and professional environments. I was flabbergasted at the way these people handled themselves. I’m sure they will lie if confronted as they did with me. I would be happy to provide step by step details of what happened if necessary but suffice it to say here, a truly awful experience. As I write this I am aware they can retaliate in some perverse way rather than address the situation professionally but I have all avenues on high alert in case this happens. However, as an optimist I do hope they will reflect upon the transaction and consider where they went wrong and resolve the issues in a mature and professional manner. The whole experience makes me want to contact someone higher up at KIA who might genuinely care about how these people represent their company. I don’t think they would approve. More
Other Employees Tagged: Josh Rousseau , Justin Pakatar, Dillon Wagner
December 06, 2021
Everyone I spoke and dealt with were extremely friendly, informative and definitely knew what they were talking about informative and definitely knew what they were talking about More
Other Employees Tagged: Josh Rousseau, Dennis Miller
December 06, 2021
Working with Mathias was great. He answered all my questions, knew the vehicle inside and out and was a pleasure to work with. Shawn and Adam were equally a pleasure to work with as well and made my p questions, knew the vehicle inside and out and was a pleasure to work with. Shawn and Adam were equally a pleasure to work with as well and made my purchase experience seamless. More
Other Employees Tagged: Brockington, Mathias
December 06, 2021
Clean facility, friendly staff, helpful, efficient. Nice environment. Covid compliant. Did not pressure me at all. environment. Covid compliant. Did not pressure me at all. More
Other Employees Tagged: Dennis Miller , Dillon Wagner
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