Josh Rousseau

I’ve never been to this dealer and Chris was friendly and easy to work with. He was able to find the exact vehicle I was looking for and helped make the entire process very smooth. easy to work with. He was able to find the exact vehicle I was looking for and helped make the entire process very smooth. More

Print

Chris was a pleasure to have as a salesman. Very polite, responsive, and knowledgeable. He made the whole car buying experience less stressful. Very polite, responsive, and knowledgeable. He made the whole car buying experience less stressful. More

Print

Friendly staff ,very knowledgeable, great to work with sales men was great and a pleasure to work with sales men was great and a pleasure to work with More

Print

Destination Kia is a exceptional dealership for a fair car buying experience. Everyone I had the pleasure to interact with is a professional. I would recommend this dealership to anyone in the market for car buying experience. Everyone I had the pleasure to interact with is a professional. I would recommend this dealership to anyone in the market for a KIA. More

Print

Ashanti was thoughtful and thorough in his explanation of what had been done. I was pleased that he followed my suggestions and did not talk me into something I didn’t want. Service was excellent. Great cust what had been done. I was pleased that he followed my suggestions and did not talk me into something I didn’t want. Service was excellent. Great customer service. More

Print

Great service and professionalism. Highly recommend to anyone i know looking for a car! Thanks! Highly recommend to anyone i know looking for a car! Thanks! More

Print

I recently leased a new Kia Sportage Hybrid from Destination Kia and traded in my existing 2023 Kia Sorento lease, which still had three payments remaining. As part of the transaction, the dealershi Destination Kia and traded in my existing 2023 Kia Sorento lease, which still had three payments remaining. As part of the transaction, the dealership clearly stated that they were covering those remaining payments as part of the deal. I turned in my Sorento on February 14. However, on February 26, Kia Finance still automatically debited my account for a $600 lease payment on that vehicle. I contacted the finance person at Destination Kia expecting assistance, but was told there was nothing they could do and that I would eventually receive a refund from Kia Finance once everything processed. He also told me this happened because I didn’t cancel autopay myself. This was frustrating to hear, because they handle lease turn-ins every day, while most customers only go through this process every few years. A simple heads-up to cancel autopay would have prevented this situation entirely. Instead, I had to spend a significant amount of time on the phone with Kia Finance, navigating multiple departments and repeatedly providing my personal information, only to be told that they were still waiting to receive the payoff from the dealer nearly two weeks after I had already turned the vehicle in. Until that payoff is received and processed, they cannot issue my refund. So at this point, I am simply waiting for a $600 refund check with no clear timeline, due to a situation that could have easily been avoided with better communication and follow-through. What disappointed me most was not the temporary overpayment itself, but the lack of ownership and guidance from the dealership afterward. Once the new lease was signed, I was left to resolve the issue on my own. I like the vehicle, but this experience left me with the impression that customer support ends once the paperwork is complete. I would strongly encourage anyone trading in a lease here to proactively cancel autopay themselves and closely monitor the payoff process, rather than assuming the dealership will handle everything seamlessly. More

Print

My experience with the dealership was excellent. I worked with Jarred Knotts who was professional, courteous and easy to work with. Jarred listened when I explained why I was returning my lease an I worked with Jarred Knotts who was professional, courteous and easy to work with. Jarred listened when I explained why I was returning my lease and what type of vehicle I wanted for my new leased vehicle. Jarred made the entire process easy and pleasant. When I picked up the new vehicle, Jarred, very patiently, pointed out what all the new vehicle options did and how to access them. I will recommend Jarred to anyone I know who is looking to purchase/lease a Kia vehicle. More

Print

I was in a car accident and my 2024 Kia was totaled. I texted Jake and he said come in we will make something work. He and Josh found a car I loved and made sure I would be okay financially. Jake also a I texted Jake and he said come in we will make something work. He and Josh found a car I loved and made sure I would be okay financially. Jake also asked me about my accident and helped me deal with a traumatic experience. More

Print

Was very accommodating. Listened to what I wanted gave me what I wanted for my trade kept in mind where I wanted my monthly payment to be and got it right where I wanted. My Listened to what I wanted gave me what I wanted for my trade kept in mind where I wanted my monthly payment to be and got it right where I wanted. My salesman, Jerrad Knots was knowledgeable about the car I picked up, made sure everything was ready when I arrived for pickup More

Print