Sharon Tyler

Dealing with Johny was excellent . He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great cu He spent over two hours helping me understand and learn my vehicle . If i didn’t understand something he would go back and explain it again. Great customer service and attitude. The dealership is very luck to have him as well as Steve Boston who sold me the vehicle These two individuals are the reason that i will make Sudbury Mercedes my only dealership in the fiture! More

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My experience with Sudbury Mercedes dealership was excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like excellent and pleasant as usual and this was my third car I buy through this dealership. What makes my experience special is working with people like Jonny Pham who exceeded my expectations in the session I had with him explaining the car, Jonny have a photographic memory and he breezed through the features of the cars. He knows his stuff. He explained to me the advanced features that I wouldn’t have discovered on my own. People like Jonny or Howard Rosenberg in Sales or in management like Mike, Andrew,Chris and Fahad makes my experience with this dealership always exceeds my expectations. I don’t want to forget the finance team who went above and beyond to get me an excellent rate or the nice lady at the reception Who always treated me with a great smile. Thank you and I look forward to healthy years to pick my forth car from them. They got me as a repeat customer, Mercedes keeps blowing every competition away with their innovative reliable cars. More

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Maddie online bdc Vito sales Yatin finance Jonny product specialist Fahad GM The team was great. I can’t believe how good of an experience it was. I left my Tesla for the ANGEQE SUV. What a great product specialist Fahad GM The team was great. I can’t believe how good of an experience it was. I left my Tesla for the ANGEQE SUV. What a great choice I made. I used to be an AMG owner years ago and I’m glad to be back. Can’t explain how great of an experience it was thank you More

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We had a recent car buying experience at Mercedes-Benz of Sudbury. Chris Leigh was our Salesman, Niko Qirjazo was the Sales Manager and Josue Bulux was the Finance Associate. This was our second car buying Sudbury. Chris Leigh was our Salesman, Niko Qirjazo was the Sales Manager and Josue Bulux was the Finance Associate. This was our second car buying experience at the dealership. It was an excellent experience. Chris was engaging, extremely helpful and very knowledgeable. We didn't feel any pressure but he made us excited about the vehicle and happy to do business with the dealership. Niko couldn't do enough to assist us and Josue was also very accommodating. From the time we entered this beautiful facility, everyone from the Receptionist (Sharon) to the Sales Associate to the Sales Manager and the Finance Associate made us feel glad to be there. The service was impeccable. We felt like we were the most important sale they had that day. It is remarkable when you can get that feeling from everyone that you deal with. We returned at a later date and met with Jonny Pham for a tutorial on the many features of our new car. He spent several hours with us and we never felt rushed. He was thorough and amazingly skilled. The experience with Jonny Pham was unlike any other tutorial we had ever had. He went above and beyond. Thank you Mercedes of Sudbury. More

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I received the most comprehensive and relatable review of my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care o my Mercedes EQS, Jonny Pham takes his time, has unbelievable patience (needed it for me because this was all new!) and took extra time to take care of problems I was having with customer service with an outside company and resolving them. Way over and above my expectations, I am delighted with the service I received and a special shout out to Sharon Tyler who coordinated and listened to my initial call to MB Sudbury! Thank you!!! More

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Jonny was excellent. He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extens He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extensive but Jonny kept it interesting and went over so many aspects of my car that were relevant to my everyday usage. I definately recommend Jonny and Mercedes Benz of Sudbury! More

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Jonny held a training on our new GLE 350, he is patient, extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! More

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I had the pleasure of a session with Jonny who is absolutely the BEST. He is knowledgeable, diligent and patient. The breadth of his knowledge about the features of my vehicle was outstanding. Every absolutely the BEST. He is knowledgeable, diligent and patient. The breadth of his knowledge about the features of my vehicle was outstanding. Every customer should have a session with Jonny! He’s fantastic !!!! I would give him 10 stars! I had a wonderful experience in general, Tampsi, Kolls, Yatin and Nico. Over 5 stars!! More

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Jonny was super knowledgeable about all the technical details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jo details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jonny’s level of knowledge about the car, all its functionalities, and the interaction with us as customers were more than we have ever experienced or expected.  He followed up with us and even responded to our questions after hours.     Everyone in the dealership was awesome! We really enjoyed working with Nic (worked through all the details to make our out of state purchase possible), Dynae (answered all our questions on the vehicle and worked our car deal over texts!), Franco (took super good care of us the day of delivery and sent us photos of the vehicle while we were making our final decisions), Josue (took care of all the warranty, special offers, and paperwork to finalize the purchase), Sharon (took so many of my calls and tracked everyone down everyone to make sure I got the information I needed, awesome!), and Andrew (made sure our purchasing experience were satisfied).  Thanks! More

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Jonny: A Tech Wiz at Mercedes-Benz of Sudbury I recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His knowledge of the vehicle’s technology is truly impressive. He patiently walked us through every feature, ensuring we understood how to utilize them to our full advantage. What truly sets Jonny apart is his dedication to providing exceptional customer service. He went above and beyond to make sure we felt comfortable and confident with our new car. His friendly and approachable demeanor made the entire experience enjoyable. Without hesitation, I would recommend Jonny to anyone looking for expert tech assistance at Mercedes-Benz of Sudbury. He is a valuable asset to the dealership. Five stars all around! More

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