Fred Romsey
Fred Romsey at Mercedes-Benz of Sudbury

Fred Romsey

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

5.0
240 Reviews
5.0

240 Reviews

Write a Review

240 Reviews of Fred Romsey

June 25, 2026

Dealership Rating
Employee Rating

I have been dealing with this dealership for several years. I have purchased 3 E-320s over the years. I am currently driving an E-320 2005(purchase new) and have had Fredy Romsey as my customer servic More

by jack.maranian
Recommend Dealer
Yes

Other Employees Tagged: Lilo Aho

April 20, 2026

Dealership Rating
Employee Rating

Excellent, timely service, with great communication. Fred Romsey always goes out of his way to determine what service is requiired, and make certain that it's provided. More

by dave.bernstein
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam

Apr 24, 2026

Mercedes-Benz of Sudbury responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

April 11, 2026

Dealership Rating
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Service at Mercedes Benz of Sudbury was efficient and the service advisor ( Fred ) was informative and friendly. Waiting in the customer lounge was very pleasant. More

by peterberkel
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

Mercedes-Benz of Sudbury responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 06, 2026

Dealership Rating
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Fred took care of all of our concerns including minor cosmetic issues. Excellent service always. More

by Doug and Carol
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Recommend Dealer
Yes

February 24, 2026

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Mercedes Benz of Sudbury offers exemplary service from both sales to service, and beyond. My new GLS580 is the third new vehicle I have purchased from this Dealership in the last six years, and probably n More

by Richieharley59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Francisco Roblebo

Feb 26, 2026

Mercedes-Benz of Sudbury responded

Hi, we are delighted to see this rating! Have a great day!

December 03, 2025

Dealership Rating
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Everyone at the dealership is wonderful. I appreciate the updates I received. Lilo has been my service manager, he is the best! More

by dianevalentino
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2025

Mercedes-Benz of Sudbury responded

Thank you for your wonderful review, dianevalentino! We're thrilled to hear that you found everyone at the dealership to be wonderful and that Lilo provided you with the best service. Your trust in our customer-centric approach means a lot to us, and we look forward to supporting you again in the future!

November 18, 2025

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I have worked with Fred for many years. He is an excellent customer service representative. More

by tiggerbrooks
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Mercedes-Benz of Sudbury responded

We’re happy to hear you’ve had many positive experiences with Fred over the years. Thank you for recognizing his excellent customer service! - Mercedes-Benz of Sudbury

November 16, 2025

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Fred Romsey is a fantastic service advisor and the service team is a pleasure to deal with! More

by j-design
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2025

Mercedes-Benz of Sudbury responded

We’re glad to hear Fred and our service team have been a pleasure to work with. Thank you for sharing your experience! - Mercedes-Benz of Sudbury

November 15, 2025

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Fred Romsey, in service department, is exceptional. He is knowledgable, professional, helpful and always accurate. He is a pleasure and an asset to your organization! More

by JK
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Recommend Dealer
Yes
Nov 17, 2025

Mercedes-Benz of Sudbury responded

We couldn't agree more! Thank you for sharing your feedback about Fred and our team here at Mercedes-Benz of Sudbury. We look forward to seeing you again down the road! Safe travels!

November 11, 2025

Dealership Rating
Employee Rating

Efficient, friendly and very helpful service done in a timely manner. Convenient location to get to. More

by Peter
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2025

Mercedes-Benz of Sudbury responded

Hi Peter, we're glad to hear about your efficient and helpful experience with our team at Mercedes-Benz of Sudbury. We appreciate your feedback! Safe travels!

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