Fred Romsey | Page 2

This dealership is clean and comfortable to wait for your car. They offer snacks and beverages. I waited 3 hours for my 10k service, with the 4 wheel alignment, wiper blades and inspection sticker which I re car. They offer snacks and beverages. I waited 3 hours for my 10k service, with the 4 wheel alignment, wiper blades and inspection sticker which I requested and thought was very reasonable. They cleaned my car inside and out! Fred explained everything to me answered all my questions. I love how they text you a video of the car review and send you a detailed report on your car. You can also communicate with your representative at anytime via text with questions. I highly recommend Mercedes of Sudbury! More

Report | Print

Service with Fred is why I continue to return to the dealership and would buy again dealership and would buy again More

Report | Print

Responsiveness, knowledge, quality. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. Sevice is organized, thorough, and engaging. Also provide good advise in maximizing value. More

Report | Print

Brand new dealership with experienced,, knowledgeable service technicians who take care of you. Recommend for all after purchase needs. service technicians who take care of you. Recommend for all after purchase needs. More

Report | Print

The dealership was clean, well organized and everyone was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. was friendly. I was greeted as soon as I drove in and even pointed out the state inspection was due. More

Report | Print

I had a very positive experience from the salesperson. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. Dakota, to the product specialist, Jonny. Having a 2 hour tutorial really made a difference. Kudos to all. More

Report | Print

⭐⭐⭐⭐⭐ I had a wonderful experience at this dealership’s service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made service department. Joshua was very professional, friendly, and helpful. They explained everything clearly, completed the service on time, and made sure my car was in great condition before I left. I truly appreciate the excellent customer service and care. Highly recommended! More

Report | Print

Great service. They are very attentive and answer your questions in a easy way to understand. They are very attentive and answer your questions in a easy way to understand. More

Report | Print

I only have excellent things to say about Jonny Plam and the Mercedes dealership in Sudbury. It was a pleasure to work with Howard Rosenberg to buy both my car and my hudbsnd’d car. Johnny is a wonderful te the Mercedes dealership in Sudbury. It was a pleasure to work with Howard Rosenberg to buy both my car and my hudbsnd’d car. Johnny is a wonderful technical teacher. He is patient and explains everything very well. He helps also any time a question is texted to him and I really appreciate that so much. More

Report | Print

Joshua was great. He was very profesional and knowledgeable. I didn’t make a reservation for a loaner but Joshua was very accommodating, got me a loaner on the spot wh He was very profesional and knowledgeable. I didn’t make a reservation for a loaner but Joshua was very accommodating, got me a loaner on the spot which was a huge help for me as I js a few errands to take care of. Josh kept me informed and up to date. Great experience! More

Report | Print