Shanna Elder
Shanna Elder at Subaru of Columbia

Shanna Elder

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
258 Reviews
4.8

258 Reviews

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258 Reviews of Shanna Elder

September 28, 2025

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River always sees to it that I get my car in on time and keeps me informed and car is ready on time. Makes it easy More

by JKBangs
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Recommend Dealer
Yes
Sep 28, 2025

Subaru of Columbia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Subaru of Columbia, we look forward to having you as a valued customer for many years to come!

September 19, 2025

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Lady that checks us in was great! Service was ok but as everything else little pricey More

by douglou
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Samp

Sep 19, 2025

Subaru of Columbia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Columbia.

September 16, 2025

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When I called on a Thursday to ask if I could get my car in for service as I was leaving town the following Friday, I was told they would do what they could and that it would be in between other services fo More

by KEVIN.D.LANNING
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

Sep 17, 2025

Subaru of Columbia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 12, 2025

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I don’t want to write 15 words but I’m not going anywhere near that More

by BAYONNE2705
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

August 30, 2025

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I had great service & is easy to get an appointment. The dealer did send too many reminders of my appointment. More

by KLREDDICK6
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

August 23, 2025

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Great dealership and good service. The dealership was very timely on getting me in to have my vehicle serviced and the store was very clean and comfortable.. More

by ledborges
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

August 20, 2025

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They provided an oil change in the timeframe indicated but had a little confusion with cost. They adjusted cost accordingly. Overall great service and hospitality. More

by tckccox
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins

August 16, 2025

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I felt so welcomed and care for at Subaru of Columbia. They wiped the “stereotype salesman” right off the board and truly was genuine! More

by erinmontesdevigil
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Recommend Dealer
Yes

August 16, 2025

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We are happy to have our cars serviced at Subaru of Columbia. Prompt, professional, honest and thorough. Couldn't be happier! More

by AAlofs
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Recommend Dealer
Yes

August 13, 2025

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Fast service, friendly employees, location good, took care of my windshield quickly, wait was not long More

by PDOHMEN1416
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Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

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