Shane Monjeau
Shane Monjeau at Gateway Chevrolet Cadillac Hyundai Nissan
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Shane Monjeau

Chevrolet Cadillac Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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4.6
12 Reviews

Dealership Experience

3 yrs, 6 mos

4.6

12 Reviews

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12 Reviews of Shane Monjeau

October 10, 2024

Dealership Rating
Employee Rating

I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re More

by Amie peltier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us. We understand your frustration regarding the water leak issue and the subsequent repairs. It's important to us that our customers feel informed and satisfied with their service at Gateway Chevrolet Cadillac. We encourage you to reach out directly so we can discuss your concerns and work toward a solution. Your feedback is crucial, and we want to ensure you have a reliable vehicle. Please contact us at your earliest convenience. Sincerely, The Gateway Chevrolet Cadillac team

Oct 12, 2024

Amie peltier responded

I have called and left a message with the department manager for repairs two times already and I still haven’t gotten any feedback not even a callback. This is the most feedback that I’ve gotten so far.

Oct 16, 2024

Amie peltier responded

Once again days have passed and I still have not received any feedback and I left another message? So I will leave my number here and hopefully hear something from somebody at Gateway 7018314956

August 18, 2024

Dealership Rating
Employee Rating

Mike is the best guy to work with in the service department. They are all good people I’ve just had the pleasure of working with Mike more so. More

by TRAITAN SUTHERLAND
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 10, 2024

Dealership Rating
Employee Rating

Brandon was great to pork with and very knowledgeable couldn’t be happier Thank you More

by Kpaulson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Lehfeldt, Brandon Schafer

May 11, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your wonderful review! We are thrilled that Brandon had the opportunity to provide you with great service. We thank you for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

April 05, 2024

Dealership Rating
Employee Rating

My wife and I purchased a 2013 2. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. More

by cebbigh
Recommend Dealer
Yes

Other Employees Tagged: Andy McDonnell, Sean Thompson

Apr 06, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

It's fantastic to hear that Andrew and Shane provided you with excellent customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gateway Chevrolet Cadillac Hyundai Nissan!

March 13, 2024

Dealership Rating
Employee Rating

Shane and Rochelle were great to deal with through the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for the More

by brian@buttweilersdoall.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rochelle Rehm

Mar 13, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Brian, Thank you so much for your excellent review! We are so glad that Shane and Rochelle had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gateway Chevrolet Cadillac Hyundai Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2024

Dealership Rating
Employee Rating

Excellent sales department,Excellent service department,excellent customer service,great selection of vehicles on the lot to choose from More

by dibleychad7407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gateway Chevrolet Cadillac Hyundai Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

August 23, 2023

Dealership Rating
Employee Rating

Dealer accommodated my transportation needs, did the work correctly, on the, and below the price estimate. More

by GRIMMDORR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing your thoughts about your service experience with Gateway Chevrolet. We appreciate your business and hope to see you again soon!

August 15, 2023

Dealership Rating
Employee Rating

It a great place to buy a vehicle and friendly staff I would recommend anyone tgere More

by DEAVERTRUCKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2023

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for the five-star review. We truly appreciate your business here at Gateway Chevrolet! We look forward to serving you for years to come.

July 18, 2023

Dealership Rating
Employee Rating

Nice job! The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back agai More

by warren10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you, Warren! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gateway Automotive.

February 19, 2023

Dealership Rating
Employee Rating

Tim is great to work with and I would highly recommend! He was even there for me after the sale was made! More

by Kimwast29
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brandt

Feb 20, 2023

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Automotive. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again!

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