Shane Monjeau
Chevrolet Cadillac Service Advisor
Gateway Chevrolet Cadillac Hyundai Nissan
501 38th St S
Fargo, ND 58103
Dealership Experience
3 yrs, 6 mos
12 Reviews
Write a Review12 Reviews of Shane Monjeau
October 10, 2024
I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of repair on my car I pick up my vehicle and it’s worse than it was before. Yes, the water pump is fixed, but I wanted the water leak to be done. If there was a possibility of another leak reoccurring I would have waited until I had the money to have a running vehicle or purchased another vehicle to get me to and from to work very disappointed I called and nobody has called to reach back out to me. More
Other Employees Tagged: Michael Livingston, Zach Morley, Andrea Willert, Nancy Selvig, Madison Marschel , Kyle Nelson, Not sure
August 18, 2024
Mike is the best guy to work with in the service department. They are all good people I’ve just had the pleasure of working with Mike more so. department. They are all good people I’ve just had the pleasure of working with Mike more so. More
Other Employees Tagged: Michael Livingston, Sean Thompson
May 10, 2024
Brandon was great to pork with and very knowledgeable couldn’t be happier Thank you couldn’t be happier Thank you More
Other Employees Tagged: Chris Lehfeldt, Brandon Schafer
April 05, 2024
My wife and I purchased a 2013 2. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. 4L Chevy Equinox on 11/10/2023 from Gateway Clearance with approx 134,000 miles on it. We really liked the car and the purchase experience was great. Unfortunately after approx 1,000 miles driving we brought it in to Gateway Service for a check engine light on March 19, 2024 and discovered the engine repairs would be very costly. I contacted Andrew McDonnell, Sales Manager at Gateway Clearance, and after reviewing the situation he agreed to work with me on resolving the issue. I would also like to compliment Shane Monjeau, Service Adviser at Gateway Chevrolet Service and anyone else who was involved in producing a positive outcome out of a negative situation. More
Other Employees Tagged: Andy McDonnell, Sean Thompson
March 13, 2024
Shane and Rochelle were great to deal with through the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for their professionalism. More
Other Employees Tagged: Rochelle Rehm
January 26, 2024
Excellent sales department,Excellent service department,excellent customer service,great selection of vehicles on the lot to choose from department,excellent customer service,great selection of vehicles on the lot to choose from More
Other Employees Tagged: Cory Axvig, Luke Bentley, Clark "Corky" Foley
August 23, 2023
Dealer accommodated my transportation needs, did the work correctly, on the, and below the price estimate. correctly, on the, and below the price estimate. More
Other Employees Tagged: Dan Dardis, Michael Livingston, Zach Morley, Matthew Durbin, Hunter Bray, Ann Bahm, Destini Few, Devin Graf , Anna Carlson
August 15, 2023
It a great place to buy a vehicle and friendly staff I would recommend anyone tgere would recommend anyone tgere More
Other Employees Tagged: Dan Dardis, Zach Morley, Matthew Durbin, Hunter Bray, Ann Bahm, Destini Few, Devin Graf , Anna Carlson
July 18, 2023
Nice job! The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back agai The repair looked great! There was an issue with one fender part that came loose. That was taken care of right away (without having to come back again) Thanks! Warren More
Other Employees Tagged: Cory Axvig, Tesa Larson-Roper, Michael Livingston
February 19, 2023
Tim is great to work with and I would highly recommend! He was even there for me after the sale was made! He was even there for me after the sale was made! More
Other Employees Tagged: Tim Brandt