Shane Jackson
Shane Jackson at Joe Machens Capital City Ford

Shane Jackson | Page 2

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

Contact Me
4.9
137 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

137 Reviews

Write a Review

137 Reviews of Shane Jackson

October 05, 2026

Dealership Rating
Employee Rating

Troy was great! Educated us just enough to understand, but not so pushy you were ready to leave. Thank you for being very patient with us older folks. Danny and Paul More

by dprogers22501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Richards , Everybody was great! Don’t remember all names

September 28, 2026

Dealership Rating
Employee Rating

Mike Gross helped me with buying my new truck, and he made the whole process easy and accommodating. He listened to what I wanted and helped me find the perfect match. Joe Machens Capital City Ford is a More

by Jacobkunes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

September 27, 2026

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Employee Rating

Wonderful service! Joe & Scott went the extra mile to give us the service we needed ! We had a horrible problem with our truck and they both helped get us to and from w More

by JKIFER1951
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gross

September 10, 2026

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Brad saved the day! I called Cap City Ford in a panic and not only did he provide us with a beautiful Bronco, he treated us and our time with respect, kindness and hones More

by Jordanstevens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad O'Dowd

July 31, 2026

Dealership Rating
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Couldn't have asked for a better salesperson . He was very knowledgeable , love how he went through the options online as we talked about each vehicle and went back through them on the test drive More

by Bakerchic1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Schoolfield

July 16, 2026

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Employee Rating

Josh made our car buying process so much easier, and very enjoyable! We were looking to buy a car fast, and he delivered. He not only delivered, but was able to get us a vehicle we absolutely love and is a m More

by rhyliedick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 14, 2026

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Employee Rating

Gave me best trade in for used Mavrick. Get service and very friendly salespeople. Best price for new one also. More

by NINA12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harold Love, Brad O'Dowd

Jul 14, 2026

Joe Machens Capital City Ford responded

Knowing our team provided friendly support during your trade-in and service visit means a lot to us. We’re also pleased you found the pricing on your new Ford Maverick to be the best. Please reach out if we can assist with anything else.

July 12, 2026

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Employee Rating

Because I walked in with a co-signer that qualified for 0 down, the sales people did not feel the need to discuss numbers with me. I began by saying I didn't want gap coverage, which I was then told would be More

by sarahestep93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Haider Irfan

Jul 16, 2026

Joe Machens Capital City Ford responded

Thank you for this feedback, Sara. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. GSM - Harold Love hlove@machens.com

July 10, 2026

Dealership Rating
Employee Rating

I got very thorough service. They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy More

by Ejiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience with your Hyundai Tucson service. We’re glad Christian took the time to explain each recommendation and that you found the process transparent and trustworthy. We appreciate your feedback and look forward to assisting you again.

July 06, 2026

Dealership Rating
Employee Rating

This is second truck I have purchased here. I traded the first one for the most recent purchase. Both experiences were great. Taylor and Brad have been excellent to work with. More

by alanluelf
Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson

Jul 07, 2026

Joe Machens Capital City Ford responded

Thank you for choosing us again for your second truck purchase. We’re pleased both transactions went smoothly and that our team could deliver an excellent experience. Shane and our staff appreciate your kind words and look forward to assisting you in the future.

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