Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor | Page 4

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
378 Reviews
5.0

378 Reviews

Write a Review

Dealership Experience

8 yrs, 4 mos

Industry Experience

15 yrs

Languages Spoken

English English

378 Reviews of Shane DeFoor

March 05, 2025

Dealership Rating
Employee Rating

I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de More

by Georgia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Toyota of Cleveland responded

We're delighted to hear that Dustin made your first car-buying experience a positive one at Toyota of Cleveland! It's wonderful knowing he was knowledgeable and supportive throughout the process. Enjoy your new ride, and thank you for choosing us!

February 07, 2025

Dealership Rating
Employee Rating

The service was quick and the staff was friendly. I was highly satisfied with the outcome. More

by Coye M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Dustin Shrader

Feb 07, 2025

Toyota of Cleveland responded

Hi Coye, we're glad you had a quick and friendly service experience at Toyota of Cleveland. We look forward to serving you again! Have a great ride!

January 26, 2025

Dealership Rating
Employee Rating

We really had a great experience with them every one was so nice and helpful. We was referred to Tyler Gipson through a friend that had purchased a vehicle from him and she spoke highly of him and he was so More

by Sweetpeesissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Tyler Gibson

Jan 27, 2025

Toyota of Cleveland responded

Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that Tyler and Taylor provided such helpful service. Your recommendations mean a lot, and we're glad everything went smoothly during your visit!

January 23, 2025

Dealership Rating
Employee Rating

This dealership is very understanding and careful to help you find your dream vehicle! Tyler was very attentive and helpful throughout the whole process. Definitely recommend!! The managers, salespeople, and More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Tyler Standridge

Jan 23, 2025

Toyota of Cleveland responded

Emily, we're delighted to hear that Tyler and the team at Toyota of Cleveland helped you find your dream vehicle! Thank you for recommending us; we appreciate your kind words. Enjoy every mile in your new ride!

January 19, 2025

Dealership Rating
Employee Rating

A great place to get a vehicle. Everyone was very friendly and helpful. Great experience. More

by janhale411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Toyota of Cleveland responded

Hi Janhale, we're glad to hear you had a great experience and found our team friendly and helpful at Toyota of Cleveland. We hope to see you next time! Enjoy your new ride!

January 07, 2025

Dealership Rating
Employee Rating

Best customer service ever! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! More

by nicolemccraw139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Taylor Alton

Jan 08, 2025

Toyota of Cleveland responded

Hi Nicole! We're delighted to hear that our team at Toyota of Cleveland provided you with the best customer service and got you into a new car so efficiently! Thanks for choosing us!

December 30, 2024

Dealership Rating
Employee Rating

I got a wonderful worker named Gregg. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. More

by Jeni Cordell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Taylor Alton

Dec 31, 2024

Toyota of Cleveland responded

Jeni, it's fantastic to hear that Gregg and the team at Toyota of Cleveland helped you find the perfect vehicle! We appreciate your kind words and are glad you had a positive experience with us.

December 16, 2024

Dealership Rating
Employee Rating

I was greeted promptly, and the entire process was very smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to More

by kayhsanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Toyota of Cleveland responded

Kayhsanford, we're delighted to hear that Madison, Dustin, Shane, and Taylor provided you with excellent service at Toyota of Cleveland. It's great to know the team made your experience smooth and professional. Thank you for sharing!

December 09, 2024

Dealership Rating
Employee Rating

Amazing buying experience! Tyler S., Shane, and Justice helped us find the perfect car for our daughter at a fair price. The staff is friendly and knowledgeable, and took great More

by A Sword
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2024

Toyota of Cleveland responded

Thank you for sharing your amazing experience with us at Toyota of Cleveland! We're delighted to hear that Tyler, Shane, and Justice provided excellent service in helping find the perfect car for your daughter. We appreciate your recommendation and look forward to serving you again in the future!

November 14, 2024

Dealership Rating
Employee Rating

I have no words to express the awesome service I received by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here a More

by sandifpickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner , Fidel Valencia

Nov 15, 2024

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're delighted to hear that Fidel, Shane, and Justice provided such exceptional service at Toyota of Cleveland. Your kind words mean a lot to our team, and we're thrilled we could make this trade-in memorable for you. Safe travels in your new vehicle!

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