Shane DeFoor

My mom just purchased vehicle today, I tagged along to help her and was extremely impressed with the whole experience the salesman Fidel was amazing as always has been when used him.The whole dealership e help her and was extremely impressed with the whole experience the salesman Fidel was amazing as always has been when used him.The whole dealership experience was awesome,every single person we had contact with was amazing,explained everything and answered any questions etc thoroughly and made sure she understood it all. More

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I have no words to express the awesome service I received by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here a by Fidel Valencia Shane and Justice I have traded vehicles many times in last 50 years but no comparison to the kind friendly helpful service here also very knowledgeable and efficient over all experience would rate 10 star thank you for everything More

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We have bought 2 cars from this dealership and both times is was a pleasant experience. is was a pleasant experience. More

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When I came into the dealership to look at a Toyota Highlander. I was immediately taken care of by Greg Bain. He was courteous and attentive, but not pushy. Sales Manager Shane worked with me until we Highlander. I was immediately taken care of by Greg Bain. He was courteous and attentive, but not pushy. Sales Manager Shane worked with me until we came to an agreement we both were happy with. The folks at Toyota of Cleveland will stick with you and find what you want, at a deal you can manage. More

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This purchase was my first at Toyota of Cleveland, but it won’t be my last. I will refer everyone to them. My sales team was extremely helpful and took time to listen to my needs and wants. Everyone work won’t be my last. I will refer everyone to them. My sales team was extremely helpful and took time to listen to my needs and wants. Everyone worked hard to make the deal happen for me. They stayed 2 hours after closing to finish my purchase and not once did they say a word being ready to leave. They also catered my to dog! They made sure she had water and so many of them took the time to pet or hold her. More

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Phenomenal! You have to ask for Zane in sales! He is kind and patient & will not disappoint! Shane the Sales Mgr also went above and beyond to make us a deal. T You have to ask for Zane in sales! He is kind and patient & will not disappoint! Shane the Sales Mgr also went above and beyond to make us a deal. They made us feel welcomed and conformed to our needs. Zero pressure to buy. TOYOTA OF CLEVELAND KNOCKED IT OUT OF THE PARK! I'm certain they will for you too 🧡 More

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We had an awesome experience with everyone at this dealership such as the feeling we had just walking in compared to Toyota of Chattanooga. Although we had such a terrible experience at Capital Toyota dealership such as the feeling we had just walking in compared to Toyota of Chattanooga. Although we had such a terrible experience at Capital Toyota of Chattanooga I do not want to focus on that. A big shout out to Tyler, Justice, Shane, and Justin for the extra attention shown to us. You guys made our experience so much better than we could imagine. People at this dealership are real and I would definitely recommend this dealership to anyone looking for new or used car. Thank you so much! Best regards, The Davorens More

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Best deal ever pleased the way the treated us and got the deal done . Recommend them to anyone deal done . Recommend them to anyone More

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Toyota of Cleveland made purchasing our new car a pleasure. Very friendly staff. Sales Rep Mike Covington was very knowledgeable without pressuring us, in order to make a sale. Will definitely recomm pleasure. Very friendly staff. Sales Rep Mike Covington was very knowledgeable without pressuring us, in order to make a sale. Will definitely recommend this dealership to others. More

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Wonderful experience! Super friendly and helpful staff and I came home with my dream car! The least stressful car buying experience I have ever had. Super friendly and helpful staff and I came home with my dream car! The least stressful car buying experience I have ever had. More

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