Shane DeFoor

Great car buying experience! The whole team is friendly, helpful and knowledgeable and they worked with my less than perfect credit to put me in my dream car The whole team is friendly, helpful and knowledgeable and they worked with my less than perfect credit to put me in my dream car More

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I haven't purchased a car from a dealer in over 15 years. But my 2006 Toyota Sienna, with 272,000 miles on it was done. I knew I wanted another Toyota, so I went looking on the local Toyota's websites. To But my 2006 Toyota Sienna, with 272,000 miles on it was done. I knew I wanted another Toyota, so I went looking on the local Toyota's websites. Toyota of Cleveland had the easiest website to maneuver, and I could look for vehicles, both new and used. They also had more inventory than any other dealer in the surrounding areas. I completed the finance application online and was immediately contacted by Katie. She was very professional and answered my questions. I was very interested in a specific Highlander and decided to head on up to the dealership and check it out. Once at the dealership and while waiting, I had several team members ask me if I needed anything, but not in a pushy way. Katie introduced Caleb Lewis to me. After introductions and because I was interested in a specific vehicle, Caleb immediately pulled it up to the front for me to check out and test drive. My dad was also with me so during the test drive Caleb sat in the back seat and directed me. I told Caleb I had wanted a good long drive to check out the vehicle thoroughly. Throughout the drive I asked questions which Caleb was able to answer. We went both highway and back roads to get back to the dealership. Of course, I immediately knew this was my car, so it was all about the numbers now. The finance team was amazing and got me in my new car for a price I was able to handle even with some additional upgrades. Thanks Toyota of Cleveland for your awesomeness. I won’t be going anywhere else to buy vehicles new or used. More

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I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my decision on the car I bought and was not pushy at all. I feel blessed to have gotten a salesman who understood my needs. Thank you Dustin. More

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The service was quick and the staff was friendly. I was highly satisfied with the outcome. I was highly satisfied with the outcome. More

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We really had a great experience with them every one was so nice and helpful. We was referred to Tyler Gipson through a friend that had purchased a vehicle from him and she spoke highly of him and he was so so nice and helpful. We was referred to Tyler Gipson through a friend that had purchased a vehicle from him and she spoke highly of him and he was so friendly and helpful with us I would definitely recommend him to buy a vehicle from. Taylor in the finance department was awesome with us. He was so helpful and made sure that we understood everything would definitely recommend him. More

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This dealership is very understanding and careful to help you find your dream vehicle! Tyler was very attentive and helpful throughout the whole process. Definitely recommend!! The managers, salespeople, and you find your dream vehicle! Tyler was very attentive and helpful throughout the whole process. Definitely recommend!! The managers, salespeople, and financial workers were all so kind! More

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A great place to get a vehicle. Everyone was very friendly and helpful. Great experience. Everyone was very friendly and helpful. Great experience. More

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Best customer service ever! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! Took care of our every need. Listened to what we wanted. Got us into a brand new car within a few hours! More

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Gregg, Shane, & Taylor took the best care of us in our need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! need of a new Toyota. The entire process was positive and friendly. Absolutely the best place to buy a car! More

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I got a wonderful worker named Gregg. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. We went there for one vehicle he saw it had some issues and led us to the perfect fit for us. Everyone was helpful and really sweet. More

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