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51 Reviews
Write a Review51 Reviews of Shane Black
October 17, 2026
My first service on my 2026 Q5 was a smooth process. The Audi Signature Care is great. The Audi Signature Care is great. More
Other Employees Tagged: Jason Garafola
October 17, 2026
Awesome service department, great service advisors. Always great with a warm welcome and hello. Audi Tulsa a step above the rest. Always great with a warm welcome and hello. Audi Tulsa a step above the rest. More
Other Employees Tagged: Patricia Trujillo , Blake
October 17, 2026
Car was brought in for a defect in the paint. Was quoted 1 week to perform warranty work. Actual time to return my vehicle was closer to a month and required me to contact the dealership constant Was quoted 1 week to perform warranty work. Actual time to return my vehicle was closer to a month and required me to contact the dealership constantly and resulted in me coming in person for answers as to when my car would return. Was met with numerous claims of connection issues between modules resulting in multiple days of communication with Audi's German group. Just prolonging this 'simple fix'. Literally resulted in me telling the service manager to “make it feel like I’m not getting f*cked, because this whole situation since purchase has felt like I’m getting screwed by Audi and I hate it” More
Other Employees Tagged: Thomas Zoellner, Jason Garafola, Patricia Trujillo, Blake Tumlinson , Whole service department, multiple visits on a new car.
October 16, 2026
Dealership generally good. I am not Pleased with the maintenance product I purchased upon initially buying the Q3. (2oil changes & inspection services hardly warrant cost) I am not Pleased with the maintenance product I purchased upon initially buying the Q3. (2oil changes & inspection services hardly warrant cost) More
Other Employees Tagged: Jason Garafola
October 14, 2026
The person I worked with had very poor communication skills. He told me my car would be ready at a certain time, and when I came, it wasn’t. I informed him I didn’t want my car to be washed, but he igno skills. He told me my car would be ready at a certain time, and when I came, it wasn’t. I informed him I didn’t want my car to be washed, but he ignored my instructions and washed it anyway. More
October 14, 2026
Very satisfied with the work, drives great. Staff was accomidating for me to work in Audi space while car was worked on. Staff was accomidating for me to work in Audi space while car was worked on. More
Other Employees Tagged: Thomas Zoellner, Jason Garafola, Patricia Trujillo

