Shane Black
Shane Black at Audi Tulsa

Shane Black | Page 3

Service Advisor

Audi Tulsa

4208 South Memorial Drive
Tulsa, OK 74145

Contact Me
4.8
51 Reviews

Languages Spoken

English English

4.8

51 Reviews

Write a Review

51 Reviews of Shane Black

October 18, 2026

Dealership Rating
Employee Rating

Excellent service. Fast turnaround for a walk-in unscheduled servicing. Friendly staff. Nice facility. Clean. More

by ronald.james.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2026

Audi Tulsa responded

Efficiency and attention to detail are at the heart of how our service department operates. Hearing your kind words about our quick walk-in service, friendly staff, and clean facility means a lot to our service team. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 17, 2026

Dealership Rating
Employee Rating

My first service on my 2026 Q5 was a smooth process. The Audi Signature Care is great. More

by Regina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Garafola

Oct 18, 2026

Audi Tulsa responded

Hearing that your first service on your 2026 Q5 went smoothly means a lot to our service team. We’re pleased we could provide the Audi Signature Care. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 17, 2026

Dealership Rating
Employee Rating

Awesome service department, great service advisors. Always great with a warm welcome and hello. Audi Tulsa a step above the rest. More

by eddieandpetrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Trujillo , Blake

Oct 17, 2026

Audi Tulsa responded

Your mention of our warm welcome and friendly hellos highlights how our service team takes pride in making you feel at home. Knowing you regard the service on your Audi Q7 as a step above the rest means a lot to our service department. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 17, 2026

Dealership Rating
Employee Rating

Communicate well and they are easy to work with. Drop off and pick up are made very easy More

by mindlessmeat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Audi Tulsa responded

Knowing that our communication was clear and that drop-off and pick-up on your Audi Q5 felt effortless is rewarding to our service team. We’re here anytime your Audi Q5 needs service. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 17, 2026

Dealership Rating
Employee Rating

Car was brought in for a defect in the paint. Was quoted 1 week to perform warranty work. Actual time to return my vehicle was closer to a month and required me to contact the dealership constant More

by Phillip.bowen89
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Zoellner, Jason Garafola, Patricia Trujillo, Blake Tumlinson , Whole service department, multiple visits on a new car.

Oct 17, 2026

Phillip.bowen89 responded

Also to be clear, vehicle is a hyper blue SQ5 and the warranty claim was a paint defect on the rear bumper about 1.5” long in the gap of the bumper and rear quarter panel. A very small spot and it took 4 weeks for repair.

October 16, 2026

Dealership Rating
Employee Rating

Dealership generally good. I am not Pleased with the maintenance product I purchased upon initially buying the Q3. (2oil changes & inspection services hardly warrant cost) More

by DougRessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Garafola

Oct 19, 2026

Audi Tulsa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! At Audi Tulsa, we want to develop a lifelong relationship with you.

October 15, 2026

Dealership Rating
Employee Rating

Easy to work with and very helpful, communicative and great overall service! Not pushy or anything either when suggesting other services! More

by Jmorri46808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Audi Tulsa responded

Knowing the service on your Audi SQ5 felt helpful and pressure-free means a lot to our team. We’re pleased we could keep you informed and suggest services only when needed. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 14, 2026

Dealership Rating
Employee Rating

The person I worked with had very poor communication skills. He told me my car would be ready at a certain time, and when I came, it wasn’t. I informed him I didn’t want my car to be washed, but he igno More

by tulaimnajjed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 18, 2026

Audi Tulsa responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 14, 2026

Dealership Rating
Employee Rating

Very satisfied with the work, drives great. Staff was accomidating for me to work in Audi space while car was worked on. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2026

Audi Tulsa responded

Knowing your Audi A8 drives great after our work means a lot to our service team. We’re pleased we could provide a comfortable workspace during your service visit. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 13, 2026

Dealership Rating
Employee Rating

Always friendly. Communicate throughout the service. Thorough explanation of services performed and the cost of service. More

by psowder616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Audi Tulsa responded

Knowing our clear communication and thorough explanations supported you throughout the service is rewarding. Your kind words and five-star rating mean a lot to our service department. At Audi Tulsa, we want to develop a lifelong relationship with you.

3
...

Dealership Inventory (134 Vehicles)

new 2026 Audi A3 car
2026 Audi A3
new
Red Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi S3 car
2026 Audi S3
new
Daytona Gray Pearl exterior
Automatic
All-wheel Drive
new 2027 Audi Q8 car
2027 Audi Q8
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi SQ5 car
2026 Audi SQ5
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2019 Jaguar F-PACE car, priced at $19,224
2019 Jaguar F-PACE
used
Firenze Red exterior
Automatic
All-wheel Drive
used 2021 Audi Q7 car, priced at $28,254
2021 Audi Q7
used
Orca Black Metallic exterior
Automatic
All-wheel Drive