Shane Black
Shane Black at Audi Tulsa

Shane Black

Service Advisor

Audi Tulsa

4208 South Memorial Drive
Tulsa, OK 74145

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4.9
16 Reviews

Languages Spoken

English English

4.9

16 Reviews

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16 Reviews of Shane Black

October 07, 2026

Dealership Rating
Employee Rating

Service managers very knowledgeable and helpful. Beautiful clean facility. Service took almost 2 hours longer than promised. More

by hegeman1979
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner, Jason Garafola

October 03, 2026

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The service department is very efficient, friendly, and knowledgeable. My service advisor. is Shane Black. Doesn't matters if it's a phone conversation or I'm in person his always professional and knowled More

by Linda Dorn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Blake Tumlinson

Oct 03, 2026

Audi Tulsa responded

Your Audi Q3 is in great hands with Shane and our service department. Knowing that Shane’s welcoming, prompt, and expert support, whether in person or by phone, made your service experience outstanding means a great deal to us. At Audi Tulsa, we want to develop a lifelong relationship with you.

September 29, 2026

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They are always courteous, informative, and caring. They make sure I have a loner car if I need one. They keep me posted on what is being done. More

by Gail
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner

Sep 29, 2026

Audi Tulsa responded

Knowing you’ve found our service courteous and informative means a lot to our service team. We’re pleased we could provide a loaner car when needed. It’s rewarding to hear we kept you updated throughout the service on your Audi Q8. At Audi Tulsa, we want to develop a lifelong relationship with you.

September 28, 2026

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I stopped by unexpectedly because my check engine light and low tire pressure warning came on. The staff was prompt, courteous, and professional. They answered all of my questions and provided excellent cu More

by glenncroland
Service Price Transparency
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Recommend Dealer
Yes
Sep 28, 2026

Audi Tulsa responded

Thank you for stopping by and for sharing your experience. We’re glad our team could assist when the check engine light and tire pressure warning came on. We appreciate your kind words about their prompt, courteous service and your recommendation. We look forward to helping you again whenever you need us.

September 27, 2026

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They are always so responsive & service oriented They treat me with the utmost respect & courtesy More

by tulsakate
Recommend Dealer
Yes
Sep 27, 2026

Audi Tulsa responded

Thank you, tulsakate, for your kind review. It means a great deal to know that our team has been responsive and that you’ve felt respected and cared for. I’ll be sure to share your comments with Thomas, Shane, Jason, and Patricia. We appreciate your trust and look forward to seeing you again!

September 25, 2026

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Fast and easy check in Thomas was ready with loaner and had me in and.out in minutes More

by Service
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner

Sep 25, 2026

Audi Tulsa responded

Thank you for taking the time to share your experience! We’re glad to hear that Thomas had your loaner ready and made the check-in process quick and easy. We appreciate your feedback and look forward to assisting you again in the future!

September 23, 2026

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Great service, very professional, timely communication. Provided detailed explanation of what service was done and breakdown of the expenses. More

by Varunm16
Recommend Dealer
Yes
Sep 23, 2026

Audi Tulsa responded

Knowing you found our communication timely and our explanations thorough during your service on the Audi A6 is rewarding. Your praise of our professionalism means a great deal to us. At Audi Tulsa, we want to develop a lifelong relationship with you.

September 19, 2026

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I have purchased 8 cehichiks from this dealership I won't go anywhere else. Can't wait for #9! More

by Martyc
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Recommend Dealer
Yes

Other Employees Tagged: Maher Baalbaki, Cody Rogers

Sep 19, 2026

Audi Tulsa responded

Hearing you’ve returned eight times for service on your Audi A5 Sportback, and you’re looking forward to a ninth visit, means a lot to our team. We’re honored by your loyalty and look forward to caring for your vehicle again. At Audi Tulsa, we want to develop a lifelong relationship with you.

September 17, 2026

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Always a good experience. The staff is friendly and professional. The service area is very neat and clean. More

by psowder616
Service Price Transparency
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Recommend Dealer
Yes
Sep 17, 2026

Audi Tulsa responded

Maintaining a spotless environment and delivering attentive service are central to how our service department operates. Knowing you always enjoy your service visits for your Audi Q5 and appreciate our team’s professional care and clean facilities means a lot to us. At Audi Tulsa, we want to develop a lifelong relationship with you.

September 17, 2026

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The employees were very professional and friendly. Two employees went out of their way to help unload our car from the tow truck. More

by jamiermeans
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner

Sep 17, 2026

Audi Tulsa responded

Thank you for the five-star rating and your kind words. Our service team is pleased we could help unload your Audi S6 and that you found everyone professional and friendly. At Audi Tulsa, we want to develop a lifelong relationship with you.

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