Shane Black
Shane Black at Audi Tulsa

Shane Black | Page 2

Service Advisor

Audi Tulsa

4208 South Memorial Drive
Tulsa, OK 74145

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4.8
51 Reviews

Languages Spoken

English English

4.8

51 Reviews

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51 Reviews of Shane Black

October 30, 2026

Dealership Rating
Employee Rating

Very personable service department and takes exceptional care of their customers. They let their customers know ahead of time what services will be needed and provide a detail printout and video of what was More

by barrickdawn60
Recommend Dealer
Yes
Oct 30, 2026

Audi Tulsa responded

Knowing you felt well cared for during the service on your Audi A4 is rewarding for our team. We're glad you appreciated the advance notice of needed services and the detailed printout and video documenting the work performed. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 29, 2026

Dealership Rating
Employee Rating

Jason is great and took care of everything, keeping me informed as they proceeded. The waiting areas are very nice and I was happy to sit and catch up on my reading. A wonderful experience All the way More

by Carmail2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Audi Tulsa responded

We’re pleased Jason kept you informed throughout the service on your Audi Q8 and that our waiting areas offered a comfortable spot to enjoy your reading. Your confidence in our team means a great deal to us! At Audi Tulsa, we want to develop a lifelong relationship with you.

October 27, 2026

Dealership Rating
Employee Rating

Everything went well this pickup and loaner drop off went well. The service work was thorough and well done. More

by brianj317
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 27, 2026

Audi Tulsa responded

We're glad pickup and the loaner return were easy, and that the service on your Audi S5 met your expectations for careful, quality work. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 24, 2026

Dealership Rating
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Really good service and te take care of you with loaners and recommendations for future maintenance More

by Jerseyboxer10
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2026

Audi Tulsa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! At Audi Tulsa, we want to develop a lifelong relationship with you.

October 23, 2026

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I came in for an oil change. They did the video inspection and got it done fairly quickly. I waited on my vehicle this time. More

by drobfive
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Audi Tulsa responded

Knowing that our video inspection and quick turnaround met your expectations is rewarding. We’re glad you were able to wait on-site while we serviced your Audi SQ5. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 22, 2026

Dealership Rating
Employee Rating

Dealership is fine fine fine fine fine good a b c d e f g More

by sovanb.bus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 22, 2026

Audi Tulsa responded

Thank you for the five-star rating. We’re glad our service department could take care of your Audi Q5 Sportback. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 20, 2026

Dealership Rating
Employee Rating

Service was excellent. Service advisor Shane Black was very friendly and answered all my concerns about required service. More

by david.hoey12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Audi Tulsa responded

Knowing that Shane’s friendly approach and thorough answers put your concerns at ease means a lot to our service department. Thank you for choosing us for your Audi Q8 service and for sharing your feedback. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 20, 2026

Dealership Rating
Employee Rating

customer service is stellar at this particular Audi destination. They’ve helped me through quite a few issues and always work to find a good solution. I really appreciate their willingness to come to m More

by MARKTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Garafola, Blake Tumlinson

Oct 20, 2026

Audi Tulsa responded

Your mention of us bringing a loaner car to you for service highlights how we aim to make maintenance as convenient as possible. We’re glad our service department could help you through each issue and find effective solutions for your Audi Q7. Your kind words and five-star rating mean a lot to us. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 20, 2026

Dealership Rating
Employee Rating

I was in for annual service on my 2016 A6 TDI. No issues at all, was in and out in 90 minutes. Audi Tulsa service has always been very satisfactory. More

by ddkraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Audi Tulsa responded

Quick, reliable maintenance is at the heart of our service department. Knowing that your annual Audi A6 TDI service was completed smoothly and in 90 minutes means a lot to us. We look forward to your next visit. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 18, 2026

Dealership Rating
Employee Rating

They do a great job at repairing my vehicles. I trust that they will fix exactly what is broken, correctly. Their pricing could be better. More

by captainjd2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Garafola

Oct 18, 2026

Audi Tulsa responded

Knowing you trust us to repair your Audi Q7 correctly means a lot to our service team. Our team is pleased we could address exactly what was broken. We understand fair pricing is an important factor and thank you for sharing your thoughts. At Audi Tulsa, we want to develop a lifelong relationship with you.

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