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Shae Harvey

Overview Reviews (59)

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Shae Harvey

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Shae Harvey

Warranty Administrator

Dahl Ford - Davenport

1310 E. Kimberly Rd.
Davenport, IA 52807

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4.5

59 Reviews

Overview Reviews (59)

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 1 mo

Languages Spoken

English

4.5

59 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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59 Reviews of Shae Harvey

December 11, 2024

Dealership Rating

Employee Rating

Mechanics need to be conscientious of the cars brought to them. Put trailer hitch on the new carpet of my truck. them. Put trailer hitch on the new carpet of my truck. More

by Point7646

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Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ian Haas

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Dec 11, 2024 -

Dahl Ford - Davenport responded

We are truly sorry your visit was not exceptional, we tried to reach out to fix the issue, please give our service department a call back. Customer satisfaction is our number one priority.

October 28, 2024

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Employee Rating

April was fantastic in getting my truck repaired. Done in same day. Great service and great people Done in same day. Great service and great people More

by oler63

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Haas

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Oct 28, 2024 -

Dahl Ford - Davenport responded

Thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoy working with April and received great service. We appreciate your business and look forward to working with you again!

October 23, 2024

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We trust Dahl above all of the other dealerships in our area. Their ability to combine professionalism and a definite personal touch is stellar. The service department is absolutely outstanding. They area. Their ability to combine professionalism and a definite personal touch is stellar. The service department is absolutely outstanding. They take the time to explain the problems and truly work to resolve them. We are confident if our Ford is in the hands of the service team at Dahl, it will be taken care of in a timely, efficient manner. We recommend Dahl Ford Davenport to everyone. The results are always a winner for quality vehicles and exemplary service. More

by Rochelle

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Ian Haas , Doug in the Service Department

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Oct 24, 2024 -

Dahl Ford - Davenport responded

Rochelle, thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our Service team. Your recommendations are very much appreciated, and we look forward to working with you again!

September 27, 2024

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Employee Rating

Always outstanding up front and honest. Service has been outstanding The service department is very solid and respond with heads up all of the time. It is why I keep going back Service has been outstanding The service department is very solid and respond with heads up all of the time. It is why I keep going back More

by Brian.michel

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Haas , Tammy service team

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Sep 30, 2024 -

Dahl Ford - Davenport responded

Brian, thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our Service team. Your recommendations are very much appreciated and we look forward to working with you again!

September 25, 2024

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Very courteous, efficient, and great customer service. They go the extra mile to make sure the customer is happy. They go the extra mile to make sure the customer is happy. More

by Joy sellers

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Haas , Doug

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Sep 25, 2024 -

Dahl Ford - Davenport responded

Joy, thank you for your kind words! We're glad to know that our Service Department took great care of you. Your business is very much appreciated and we look forward to working with you again!

September 19, 2024

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We have always had great service with Dahl Ford. The new mobile/valet program is a game changer. Very convenient and customer minded. The new mobile/valet program is a game changer. Very convenient and customer minded. More

by ST441

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Ian Haas , Renee W, and the valet driver who picked up my car

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Sep 20, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words and great feedback! We are thrilled to hear that you enjoy our new Mobile Service Unit. Your business and recommendations are greatly appreciated. We look forward to working with you again!

August 28, 2024

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Employee Rating

Dall Ford came to my home provided the service on the safety recall. Fixed it. We're done in about 15 minutes. No problems. Excellent excellent service history. Thanks again! safety recall. Fixed it. We're done in about 15 minutes. No problems. Excellent excellent service history. Thanks again! More

by lebdav1

Recommend Dealer

Yes

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Aug 28, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words and great feedback! We are thrilled to hear that you enjoy our Mobile Service Unit. Your business and recommendations are greatly appreciated. We look forward to working with you again!

August 16, 2024

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Employee Rating

They are excellent to work with. Courteous and prompt. Kept me informed and involved.Thanks Courteous and prompt. Kept me informed and involved.Thanks More

by Chuck

Recommend Dealer

Yes

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Aug 16, 2024 -

Dahl Ford - Davenport responded

Chuck, thank you for your wonderful feedback! It means a lot to us. We're glad to hear that you enjoyed working with Shae and received great service. We appreciate your business and look forward to working with you again!

July 24, 2024

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Employee Rating

I have been having vehicles serviced at Dahl Ford for over six years and have never had any issues with sales or service. This is an excellent dealership which take care of all the vehicles I have brough over six years and have never had any issues with sales or service. This is an excellent dealership which take care of all the vehicles I have brought in even the ones not purchased here. My 2016 focus which was serviced today drives like a new car. Thank you very much More

by 2.poli4u

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Haas, Pat Auliff

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Jul 24, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words! We're glad to know that our Sales and Service Department always takes great care of you. Your business is very much appreciated and we look forward to working with you again!

May 23, 2024

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Employee Rating

Quick and courteous with thorough, quality work. They communicated with me very well throughout the entire process. They communicated with me very well throughout the entire process. More

by regeork

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 23, 2024 -

Dahl Ford - Davenport responded

Thank you for your kind words and wonderful feedback! We are thrilled to hear that you had such a great experience with our Service team. Your recommendations are very much appreciated and we look forward to working with you again!

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