Sevian Duarte

I' m very satisfied with purchasing my 2021 Ram pick-up truck, however, extremely disappointed with Quebedeaux's "Service after the Sale" treatment. Promises were made by their sales representatives, but truck, however, extremely disappointed with Quebedeaux's "Service after the Sale" treatment. Promises were made by their sales representatives, but unfortunately, none were kept. If given the opportunity, I would have chosen a different dealership. More

by sammy3983 Verified Customer Verified Customer

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The sales man was James Shepard was great. The overall service by the company was not good. We purchased a previously owened vehicle on a Thursday. We were told it would be inspected and detai The overall service by the company was not good. We purchased a previously owened vehicle on a Thursday. We were told it would be inspected and detailed and ready to pick up on Friday. We didn’t get the vehicle until late afternoon on the following Tuesday. Kept getting lane excuses shy it wasn’t ready… finally on Tuesday when they brought the vehicle around for acceptance, we noticed the stereo wasn’t working, and the detailing was nothing more than a hosing off and a vacuuming. The truck bed was filthy, the interior was not cleaned to a dealership standard, and there was a gross film on all the windows. It took several more hours to get the vehicle ready to drive away, all that entailed was hooking the stereo up and wiping the windows down. James said he owed us a detailing. But xxxx, not impressed with their performance and customer service. It seemed like, “well, we got the sale, so who GAF about the rest”…. Also, on The stereo thing, there was an Alpine amplifier under a seat that was hooked up during test drive, when we received the vehicle, it was unhooked and loose. This no doubt lead to the absence of any audio. Why would they do that? Was someone trying to steal it? 🤔… but whatever the reason for this, it all led to a less than stellar experience at this LARGE dealership that has all the resources to do it right. Lastly, I recall, when the vehicle did come out and I was appalled be the lack of cleanliness/detailing, the rep stated “ it’s just a cheerleader type carwash that we have”. I call xx on that on so many level . Quibideaux gets 3 thumbs down. Yes I’m rambling and b!tching , but feel it’s warranted when you spend that kind of money… maybe I should have given 1 star but James was a courteous, professional (unfortunate middle man) to the rest of the companies shenanigans. Give me a reason why anyone should go there? More

by ctellsworth Verified Customer Verified Customer

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It is a great dealer. The seller helped us with everything fast. We were out of there in about 2 hours or less. The seller helped us with everything fast. We were out of there in about 2 hours or less. More

by jackelyn2610 Verified Customer Verified Customer

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Excellent service and overall experience. Had a minor snafu with the financing department but Chet was able to help me set things straight. Will definitely be coming back for my next vehicle Had a minor snafu with the financing department but Chet was able to help me set things straight. Will definitely be coming back for my next vehicle purchase. More

by Luis Teran Verified Customer Verified Customer

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Best car buying experience I’ve had. Ash and Josue and Sevian were all very professional. Ash and Josue and Sevian were all very professional. More

by MAJORJET1995 Verified Customer Verified Customer

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Big dealer but will treat you with minimum of big dealer customer service. They know how to treat the customers. customer service. They know how to treat the customers. More

by schmdgr Verified Customer Verified Customer

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Took care of us. Made the process easy and painless. Everyone was very nice and helpful. Made the process easy and painless. Everyone was very nice and helpful. More

by natasha428912 Verified Customer Verified Customer

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The purchase of car was great. Was told the 3 items were going to be taken care of. One item the sales rep took care of, the second, I had to take care of, and the third item sti Was told the 3 items were going to be taken care of. One item the sales rep took care of, the second, I had to take care of, and the third item still remains unresolved. :( More

by clnewt Verified Customer Verified Customer

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Muy buen servicio y el personal muy amable y atentos, te explican todo con detalle. explican todo con detalle. More

by jesus Verified Customer Verified Customer

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The sales man was great and the manager also try ti help me as much as they could to get better deal. me as much as they could to get better deal. More

by leo_blanco79 Verified Customer Verified Customer

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