Was mislead about extended warranty, was told it was 5
dollars more a month. when it actually added 2450.00 to my loan.
dollars more a month. when it actually added 2450.00 to my loan.
More
by pcrg1952
Verified Customer
Verified Customer
Nov 07, 2024 -
Quebedeaux Buick-GMC responded
Thank you for sharing your experience. We understand your concerns regarding the extended warranty costs. At Quebedeaux Buick GMC, we strive to be transparent about all financing details. Your feedback is important to us, and we appreciate you bringing this to our attention.
Best,
The Quebedeaux Buick GMC Team.
Excellent experience!
They worked with me to achieve my needs. Everyone was super helpful and knowledgeable. I am very satisfied with my purchase experience.
They worked with me to achieve my needs. Everyone was super helpful and knowledgeable. I am very satisfied with my purchase experience.
More
by mendezrolando
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Cruz salesman and Brandon from service
Nov 06, 2024 -
Quebedeaux Buick-GMC responded
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Quebedeaux Buick GMC. Our team is dedicated to providing knowledgeable and helpful service, and we're glad we could meet your needs. We appreciate your satisfaction and look forward to assisting you again in the future!
Best,
The Quebedeaux Buick GMC Team.
Excellent customer service, friendly attitude and
outstanding professionalism. I recommend this dealership to all customers looking to buy a vehicle.
outstanding professionalism. I recommend this dealership to all customers looking to buy a vehicle.
More
by C Ybarra
Verified Customer
Verified Customer
Oct 15, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We're thrilled to hear you had a great experience with us at Quebedeaux Buick GMC. Your kind words about our customer service, friendly attitude, and professionalism mean a lot to us. We appreciate your recommendation and look forward to welcoming you back for your next vehicle purchase!
Best,
The Quebedeaux Buick GMC Team.
Don was a wonderful salesman, will recommend to others.
Excellent customer service and communication and quick paperwork
Excellent customer service and communication and quick paperwork
More
by CFCASTRO88
Verified Customer
Verified Customer
Oct 08, 2024 -
Quebedeaux Buick-GMC responded
Thank you so much for your kind words! We truly appreciate your feedback about Don and the excellent customer service you experienced at Quebedeaux Buick GMC. It's great to hear that you found the process quick and efficient. We look forward to seeing you again and thank you for recommending us to others!
Best,
The Quebedeaux Buick GMC Team.
Worst dealership and attempted purchase experience I have
ever had. Extremely unprofessional to say the least. Would not recommend this dealership to anyone and most definitely would never purchase through t
ever had. Extremely unprofessional to say the least. Would not recommend this dealership to anyone and most definitely would never purchase through them. The finance department is laughable at best and will call you with an arrogant attitude if you do not like there deal. The person I delt with in finance called me just to tell me I was confused amongst other blatant lies he spat.
More
by bryceefitzgerald
Verified Customer
Verified Customer
Oct 02, 2024 -
Quebedeaux Buick-GMC responded
Thank you for sharing your experience with us. We value your feedback and understand your frustration. It’s important to us that all interactions are professional and respectful. We strive to maintain high standards in our finance department and appreciate you bringing this matter to our attention. we will share your feedback with our team and address these matters internally.
Best,
The Quebedeaux Buick GMC Team.
It was a great no pressure no hassle experience.
Caio’s Tsitsis was friendly and provide professional and awesome customer service.
Caio’s Tsitsis was friendly and provide professional and awesome customer service.
More
by darodi33
Verified Customer
Verified Customer
Other Employees Tagged:
Caio’s Tsitsis
Sep 17, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your fantastic review! We're thrilled to hear that you had a great, no-pressure experience with us at Quebedeaux Buick GMC. Caio's commitment to friendly and professional service is truly a valued part of our team. We appreciate your feedback and hope to see you again soon!
Best,
The Quebedeaux Buick GMC Team.
Ramon was very helpful he was available to answer our
questions at any time we needed his help! He made all go well and smooth. Really appreciate his help and Servían as well!! 👍👍😃
questions at any time we needed his help! He made all go well and smooth. Really appreciate his help and Servían as well!! 👍👍😃
More
by moralesmj2008
Verified Customer
Verified Customer
Sep 05, 2024 -
Quebedeaux Buick-GMC responded
Thank you so much for your wonderful review! We're thrilled to hear that Ramon provided you with such helpful service and made your experience smooth at Quebedeaux Buick GMC. We truly appreciate your kind words and hope to assist you again in the future. Enjoy your vehicle!
Best,
The Quebedeaux Buick GMC Team.
Marci was great in helping me decide on a vehicle and
helped thru the process of buying a truck. She went above and beyond, great customer service. Sevian Duarte helped me get financed great person.
helped thru the process of buying a truck. She went above and beyond, great customer service. Sevian Duarte helped me get financed great person.
More
by msalcido
Verified Customer
Verified Customer
Other Employees Tagged:
Marcy
Aug 30, 2024 -
Quebedeaux Buick-GMC responded
Thank you so much for your wonderful review! We greatly appreciate your kind words about Marci and Sevian. It's fantastic to hear that they provided you with exceptional service while helping you choose your truck. At Quebedeaux Buick GMC, we strive to deliver a great experience to our customers. We look forward to serving you again in the future!
Best,
The Quebedeaux Buick GMC Team.
I traveled from Phoenix to Tucson to test drive a vehicle
I was interested in. I had an appt for 6pm, unfortunately, wasn’t seen by the individual whom my appointment was scheduled. However, I was helped by
I was interested in. I had an appt for 6pm, unfortunately, wasn’t seen by the individual whom my appointment was scheduled. However, I was helped by Rainey who it was her first day on the job! Rainey was wonderful! Flawless service from her and her manager, Mark B. Both were very kind and friendly. Rainey made the process easy and smooth. When there was periods of waiting as paperwork was being completed, Rainey had us laughing which made the time go by fast.
I would recommend Quebedeaux to others. Especially, if they can work with Rainey and her team.
Thank you!
More
by CalistaHM
Verified Customer
Verified Customer
Other Employees Tagged:
Rainey Horton & Mark Balderrama
Aug 29, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your wonderful review! We truly appreciate you making the trip from Phoenix to Tucson to test drive a vehicle at Quebedeaux Buick GMC. It’s fantastic to hear that Rainey and Mark provided you with such excellent service. We’re thrilled that Rainey's friendly demeanor made your experience enjoyable, even during the waiting periods. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Safe travels!
Best,
The Quebedeaux Buick GMC Team.
The salesperson was absolutely a joy to work with.
very courteous, attentive and personable. I didn't give the dealership a 5 star because the advertised price was $5000 less than the actual selling pr
very courteous, attentive and personable. I didn't give the dealership a 5 star because the advertised price was $5000 less than the actual selling price.
More
by house55
Verified Customer
Verified Customer
Other Employees Tagged:
Our salesman name was EJ. We rate him 5 stars. Outstanding salesman
Aug 27, 2024 -
Quebedeaux Buick-GMC responded
Thank you for your feedback! We're glad to hear that you enjoyed working with our salesperson at Quebedeaux Buick GMC. Your comments about their courteous and attentive service are truly appreciated. We understand your concern regarding the price discrepancy and will take your feedback into consideration to ensure a more transparent process in the future. We hope to welcome you back soon!
Best,
The Quebedeaux Buick GMC Team.