Seth Dustin

Kinza was fantastic! She was knowledgeable, patient, and made the entire process smooth. We’d gladly work with her again. Thanks for answering all our questions—my wife l She was knowledgeable, patient, and made the entire process smooth. We’d gladly work with her again. Thanks for answering all our questions—my wife loves her new car! The finance representative was also excellent and easy to work with. Unfortunately, our experience with management—specifically Seth and Becka—was disappointing. They came across as rude and dismissive. If customer satisfaction is a priority, that effort needs to start at the top. Thankfully, we didn’t have to deal with them again. More

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wendal made things fast and easy. He’s the best of anything! Love this guy and his work! He’s the best of anything! Love this guy and his work! More

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What's not to like? Great pricing, they do what they say they will do, they are transparent and accommodating, and Wayne held my hand for all my questions about the new Great pricing, they do what they say they will do, they are transparent and accommodating, and Wayne held my hand for all my questions about the new vehicle. Oh, did I mention they delivered? A+ for everyone. More

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Noah was super helpful and timely. Wasted no time in reaching out after hearing about our interest! Upon arrival to the dealership his customer service was top of the line. He catered Wasted no time in reaching out after hearing about our interest! Upon arrival to the dealership his customer service was top of the line. He catered to our expressed interests and adjusted accordingly, he was knowledgeable about the truck and its features, and was open and honest about the process and pricing. Despite being newer to the job he did great in guiding us through this massive financial process and answering questions all the way through. Lastly, through the lengthy process he exemplified great communication over the phone to make things easy for my wife and I. More

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Reuben was very helpful and responsive in helping me get my new car.Highly recommend Gladstone and Reuben! my new car.Highly recommend Gladstone and Reuben! More

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Seth Dustin is an amazing head of department. It was readily apparent his dedication, expertise and support of his team was expedient, selfless and well attuned to the customers questions and ne It was readily apparent his dedication, expertise and support of his team was expedient, selfless and well attuned to the customers questions and needs and often, modestly reserved, a couple steps ahead. I really enjoyed my dealings with Dustin. We would be talking business on moment then laughing about a movie scene next. I felt comfortable and confident he would go to bat for me, follow up on my embarrassingly unique inquiries, and ensure i was in the loop with all the info, background info, and everything was transparent and further questions were always encouraged. More

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Alex was so laid back and patient with me. He listened to what I had to say, what I wanted, and all other inquiries. As requested, he was able to set up times for me to test drive and compare He listened to what I had to say, what I wanted, and all other inquiries. As requested, he was able to set up times for me to test drive and compare vehicles. Ultimately, he was perfect in how he worked with me. He made the process from beginning to end a pleasure. I highly recommend him, and would gladly refer him to people I know if they’re looking for a Toyota. Thank you so much! More

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Sales consultant and Sales manager we’re exceptional and spent the necessary time to understand my vehicle needs. Would recommend both for any perspective buyer. After writing a check for balance of down p spent the necessary time to understand my vehicle needs. Would recommend both for any perspective buyer. After writing a check for balance of down payment I requested 3-4 business days for funds to be transferred to cover the check. Even though I kept sales consultant and manager appraised of the transfer process the dealership processed the check in two days not honoring there promise to wait until I informed them that funds had been deposited. There action in depositing my check created an incredibly difficult situation to reconcile with my bank hence the 3 star overall dealership rating. If there promise to wait until funds had been transferred would have definitely earned 5 stars. As I had a 796 credit rating there should have been more trust extended by them. The three star rating is not a reflection of the two sales managers (Seth and Daniel) they were superb. Sales consultant Brendon was exceptional. More

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Jose could sell ice to eskimos. He went above and beyond for my lease transaction, delivering my new truck to my home! I will only buy from Jose and Toyota of Gladstone from now o He went above and beyond for my lease transaction, delivering my new truck to my home! I will only buy from Jose and Toyota of Gladstone from now on. More

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Fast, easy and painless. Motivated!!! Gteat experience. Will buy from them again. 15 words is stupid Motivated!!! Gteat experience. Will buy from them again. 15 words is stupid More

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