Service Department | Page 25
Repairs & Service
Van Bortel Ford
71 Marsh Rd.
East Rochester, NY 14445
342 Reviews
Write a Review342 Reviews of Service Department
June 11, 2019
Fantastic service and very friendly staff Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. More
June 09, 2019
Well done Good job great service - very customer orientated service dept. Andy is an exceptional customer rep- pleasant,polite and addressed all my quest and co Good job great service - very customer orientated service dept. Andy is an exceptional customer rep- pleasant,polite and addressed all my quest and concerns - he's the perfect person to have in the job he holds. Very happy w the dealership More
Other Employees Tagged: Andy P
June 07, 2019
Great customer service I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactl I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactly what was going on the entire time. Would recommend. More
Other Employees Tagged: Denise
June 06, 2019
New tires Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shu Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shuttle service because of quick scheduling; they provided me with a loaner vehicle, as they are aware I need a vehicle for work. Great service! More
Other Employees Tagged: Tom Ann & Frank from Quik Lane
June 04, 2019
Quick Lane Service I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly I only needed a new car battery and went to The Van Bortle Ford Quick Lane and got in and out of there in less than 40 minutes. The staff was friendly and helpful. I was charged labor of $20 which I thought was a little excessive but I was out in good time and I now have piece of mind knowing my battery won’t die any minute. More
June 04, 2019
Problem solved Thank you very much guys for a correctly detecting my problem and fixing it in time. Special thanks to Mike and Andy who worked on it. Thank you very much guys for a correctly detecting my problem and fixing it in time. Special thanks to Mike and Andy who worked on it. More
Other Employees Tagged: Mike and Andy
June 02, 2019
Would never go again Didn’t even fill air in my car tires after a service How can a service miss the most basic thing. I doubt now if anything but oil was changed Didn’t even fill air in my car tires after a service How can a service miss the most basic thing. I doubt now if anything but oil was changed More
May 30, 2019
The best of everything! Simply speaking, we have bought 3 cars at Van Bortel Ford. Our sales person is Steve Miller, that should say it all. We are and have been 100% happy! Simply speaking, we have bought 3 cars at Van Bortel Ford. Our sales person is Steve Miller, that should say it all. We are and have been 100% happy! More
Other Employees Tagged: Steve Miller

