Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 46

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

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525 Reviews of Serra Chevrolet

October 06, 2023

Dealership Rating
Employee Rating

I was pleased with my service on my Kia Sorento. Quick scheduling & everyone was polite. More

by mercedes_orr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

October 04, 2023

Dealership Rating
Employee Rating

My service visit was handled very professionally and timely. The waiting area was very clean and comfortable. Thank you for the effort of all I spoke with on this visit. More

by bailey2536
Recommend Dealer
Yes
Oct 04, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Hi Bailey, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

October 03, 2023

Dealership Rating
Employee Rating

Brian Russell was our salesman. He was excellent! Looked after my wife with expertise when she was in the dealership. More

by knab2007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Russell

Oct 04, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Brian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Your Friends at Serra Jackson

September 30, 2023

Dealership Rating
Employee Rating

I was surprised how fast I got in and out while getting my oil change. This time was free but we will be back. Dustin stopped by to make sure everything was good. More

by tammyvann845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words, Tammy. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

September 29, 2023

Dealership Rating
Employee Rating

Recall Items were taken care of quickly and efficiently. Staff was very friendly and waiting room was kept clean. More

by aaron.fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Wray

Oct 02, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Aaron, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

September 27, 2023

Dealership Rating
Employee Rating

The problem with the vehicle was resolved. Staff was cordial and good to work with. Service dept You could have made phone call to update me on status. After two days, I have not heard from More

by hayes3377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Your Friends at Serra Jackson

September 27, 2023

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Employee Rating

I was met by a wonderful associate who took care of my car and explained the present condition of my car. He was kind, friendly and outgoing. He made my day. More

by bluehorizon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

September 25, 2023

Dealership Rating
Employee Rating

Very helpful and went out of their way to helping me out and make me feel at home. More

by pllemosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray

Sep 26, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Your Friends at Serra Jackson

Sep 27, 2023

pllemosser responded

Alyssa was a great help and so was Cody and Ray

September 24, 2023

Dealership Rating
Employee Rating

I didn’t have to wait very long at all, maybe 30 minutes total for an oil lube and filter as well as tire rotation. Great service very pleased More

by rjgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

September 23, 2023

Dealership Rating
Employee Rating

The service was outstanding! My vehicle rides and especially drives so much better than it did before, thank you More

by rjgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Your Friends at Serra Jackson

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