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Serra Chevrolet
Serra Chevrolet at Serra Chevrolet - Cadillac - Buick - GMC

Serra Chevrolet | Page 47

Serra Chevrolet - Cadillac - Buick - GMC

189 Stonebridge Blvd
Jackson, TN 38305

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4.8
525 Reviews
4.8

525 Reviews

Write a Review

525 Reviews of Serra Chevrolet

September 23, 2023

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Employee Rating

In and out with exceptionally great service! Ray Rodey took great car of me! They got me in early and out early! More

by briej2008
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit. Sincerely, Your Friends at Serra Jackson

September 23, 2023

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People Are always friendly . I didn't wait long at all. Easy to make appoints. More

by jeanettewestbrooks
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Jeanette, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Your Friends at Serra Jackson

September 20, 2023

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Employee Rating

My wait wasn’t long at all. I am thankful for the coupons that I have received. Now that my husband is no longer here. I wish they would offer for someone to pick up my Cadill More

by glenell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim

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Sep 20, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Your Friends at Serra Jackson

September 15, 2023

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Employee Rating

Took one hour and a half for an oil change. I also wanted my headlight fixed but there was no time. More

by jenorth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 18, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate learning about your experience at our dealership. Please contact us at your earliest convenience so we can work towards a resolution. Sincerely, Your Friends at Serra Jackson

September 13, 2023

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The personnel are always friendly and courteous, but I was disappointed in the handling of an issue with my trim on my Kia. It is fading horribly and I was told it wasn’t covered by warranty do to mileage More

by rkocisko86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Your Friends at Serra Jackson

September 05, 2023

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Excellent customer support with a professional staff and quality parts. Easy to make appoints and quick service. More

by mrblackstock1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

September 02, 2023

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Very nice and patient. Answered all questions I had professionally. Would recommend them to anyone. More

by coletrent3
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Trade-in Experience
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Recommend Dealer
Yes
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Sep 05, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Serra Chevrolet Buick GMC Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Your Friends at Serra Jackson

September 02, 2023

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Employee Rating

Great service. Fast, efficient, pleasant staff. Knowledgeable techs, managers and customer service. Great waiting area More

by shipmantn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Serra Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you down the road. Sincerely, Your Friends at Serra Jackson

August 26, 2023

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Employee Rating

Communication was horrible. I had to keep calling back to find out when parts were received. Kept getting the run around about my appointment and that I had never set one up. More

by dougsfamilytwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 28, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for reaching out to share your experience with us. We know our customers’ time is valuable, and we invite you contact us at your convenience so we can discuss details of your time with us. Sincerely, Your Friends at Serra Jackson

August 26, 2023

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Employee Rating

Serra Kia is the best! Mark Talkington is a great Representative for any vehicle you might want. More

by dlolive2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Talkington

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Aug 28, 2023

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for this amazing review and shoutout for Mark! We really appreciate your business. Sincerely, Your Friends at Serra Jackson

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