Sergio Roque
Sergio Roque at BMW of Shrewsbury

Sergio Roque

BMW Genius

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

5.0
21 Reviews
5.0

21 Reviews

Write a Review

21 Reviews of Sergio Roque

April 14, 2025

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Employee Rating

Great experience from start to finish! No pressure. Straightforward pricing. Would buy from them again. More

by Tshields2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

BMW of Shrewsbury responded

We're delighted to hear you had a great experience with us at BMW of Shrewsbury! Our team is committed to providing straightforward and pressure-free service. We look forward to assisting you again in the future!

April 05, 2025

Dealership Rating
Employee Rating

Everything was completed on schedule. Interworking of the dealership’s sales and service were not perfect, however we were able to get the loaner car, detailing and inspection sticker bac More

by bailey.steven
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi , Rachel

Apr 07, 2025

BMW of Shrewsbury responded

Bailey, thanks for your feedback! We're glad Matt was able to assist and keep things on track at BMW of Shrewsbury. We appreciate your patience and look forward to serving you even better next time!

April 04, 2025

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Employee Rating

Having recently completed the car-buying process, I am immensely satisfied with the outcome. The BMW of Shrewsbury experience was particularly exceptional due to their exceptional transparency and efficie More

by Jose Sousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Apr 04, 2025

BMW of Shrewsbury responded

Jose, we're delighted to hear that Mohammad and Sergio provided you with such a seamless experience at BMW of Shrewsbury. Thank you for sharing your satisfaction with us! Enjoy your new ride!

March 25, 2025

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Employee Rating

Wonderful salesperson and dealership to work with! Always an excellent experience to work with them. More

by hmsdevine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Mar 25, 2025

BMW of Shrewsbury responded

Thanks for taking the time to leave BMW of Shrewsbury a five-star review! We are thrilled to hear that our team delivered an excellent experience.

March 12, 2025

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My experience with BMW of Shrewsbury was excellent. The process was smooth and efficient and the team I worked with were excellent More

by glendon5@cox.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi, Rob Picerno

Mar 12, 2025

BMW of Shrewsbury responded

We're delighted to hear that your experience with BMW of Shrewsbury was smooth and efficient! Thank you for the positive feedback, and we hope you're enjoying your new vehicle.

February 15, 2025

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Employee Rating

Mohammed and Sergio were great to work with. Very customer focused and flexible. They worked with us to find the right vehicle for our needs. More

by CPD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi , Cody Jones, Paul Andrade

Feb 17, 2025

BMW of Shrewsbury responded

We're delighted to hear that Mohammed and Sergio provided a customer-focused experience at BMW of Shrewsbury. It's great they helped you find the perfect vehicle for your needs!

January 16, 2025

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Employee Rating

Everyone at BMW of Shrewsbury is super friendly and always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone More

by George Gu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

BMW of Shrewsbury responded

George, we're delighted to hear that Lance and the team at BMW of Shrewsbury provided you with such a positive experience. Thank you for recommending us!

December 31, 2024

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Employee Rating

Had a very pleasant experience at the dealership. The entire team is very helpful and knowledgeable. More

by SM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi, John Bianco

Jan 02, 2025

BMW of Shrewsbury responded

Thank you for reviewing BMW of Shrewsbury! We're grateful for the kind words.

December 18, 2024

Dealership Rating
Employee Rating

I had an appointment with Sergio and he was the nicest guy. I was able to close the deal, the same day. I had a few follow-up things and he was very kind to respond and help me address them. I got a BMW 2 More

by Aayush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2024

BMW of Shrewsbury responded

It's fantastic to hear that Sergio provided such excellent service during your visit at BMW of Shrewsbury! We're glad you were able to close the deal smoothly and appreciate your feedback. Enjoy driving your BMW 330i xDrive!

December 05, 2024

Dealership Rating
Employee Rating

Excellent services with clear information about financing and info about the vehicle. The Jeep gas tank was full and a new inspection sticker on the vehicle when I picked it up. Overall a 5 More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Dec 05, 2024

BMW of Shrewsbury responded

Pat, we're delighted to hear you had an excellent experience with us at BMW of Shrewsbury! It's great to know that everything was in perfect order when you picked up your Jeep. Thank you for the fantastic review!

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