Sergio Roque
Sergio Roque at BMW of Shrewsbury

Sergio Roque

BMW Genius

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

5.0
19 Reviews
5.0

19 Reviews

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19 Reviews of Sergio Roque

April 04, 2025

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Employee Rating

Having recently completed the car-buying process, I am immensely satisfied with the outcome. The BMW of Shrewsbury experience was particularly exceptional due to their exceptional transparency and efficie More

by Jose Sousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

March 25, 2025

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Employee Rating

Wonderful salesperson and dealership to work with! Always an excellent experience to work with them. More

by hmsdevine
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Mar 25, 2025

BMW of Shrewsbury responded

Thanks for taking the time to leave BMW of Shrewsbury a five-star review! We are thrilled to hear that our team delivered an excellent experience.

March 12, 2025

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My experience with BMW of Shrewsbury was excellent. The process was smooth and efficient and the team I worked with were excellent More

by glendon5@cox.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi, Rob Picerno

Mar 12, 2025

BMW of Shrewsbury responded

We're delighted to hear that your experience with BMW of Shrewsbury was smooth and efficient! Thank you for the positive feedback, and we hope you're enjoying your new vehicle.

February 15, 2025

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Employee Rating

Mohammed and Sergio were great to work with. Very customer focused and flexible. They worked with us to find the right vehicle for our needs. More

by CPD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi , Cody Jones, Paul Andrade

Feb 17, 2025

BMW of Shrewsbury responded

We're delighted to hear that Mohammed and Sergio provided a customer-focused experience at BMW of Shrewsbury. It's great they helped you find the perfect vehicle for your needs!

January 16, 2025

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Everyone at BMW of Shrewsbury is super friendly and always willing to help. My service advisor is Lance and he's the best. Would recommend this dealer to anyone More

by George Gu
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

BMW of Shrewsbury responded

George, we're delighted to hear that Lance and the team at BMW of Shrewsbury provided you with such a positive experience. Thank you for recommending us!

December 31, 2024

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Employee Rating

Had a very pleasant experience at the dealership. The entire team is very helpful and knowledgeable. More

by SM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi, John Bianco

Jan 02, 2025

BMW of Shrewsbury responded

Thank you for reviewing BMW of Shrewsbury! We're grateful for the kind words.

December 18, 2024

Dealership Rating
Employee Rating

I had an appointment with Sergio and he was the nicest guy. I was able to close the deal, the same day. I had a few follow-up things and he was very kind to respond and help me address them. I got a BMW 2 More

by Aayush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2024

BMW of Shrewsbury responded

It's fantastic to hear that Sergio provided such excellent service during your visit at BMW of Shrewsbury! We're glad you were able to close the deal smoothly and appreciate your feedback. Enjoy driving your BMW 330i xDrive!

December 05, 2024

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Employee Rating

Excellent services with clear information about financing and info about the vehicle. The Jeep gas tank was full and a new inspection sticker on the vehicle when I picked it up. Overall a 5 More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Dec 05, 2024

BMW of Shrewsbury responded

Pat, we're delighted to hear you had an excellent experience with us at BMW of Shrewsbury! It's great to know that everything was in perfect order when you picked up your Jeep. Thank you for the fantastic review!

November 30, 2024

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Employee Rating

Exceptional service and great staff. Highly recommended. The whole team at McGovern Shrewsbury including Finance helped make the experience memorable More

by kate.pendse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mack

Dec 02, 2024

BMW of Shrewsbury responded

Thank you for the high praise! We're delighted to hear that our team at BMW of Shrewsbury made your experience memorable. We appreciate your recommendation and look forward to serving you again in the future!

November 25, 2024

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Employee Rating

Really enjoyed working with Sergio, test driving the cars was really efficient, by the time I got there the car was waiting for me. He was efficient to find me options, and made the process simple. Probably More

by juanjosecarazo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

BMW of Shrewsbury responded

We're delighted to hear that Sergio made your experience at BMW of Shrewsbury smooth and efficient! It's great to know you're considering returning for an X5. We look forward to welcoming you back next year!

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