Sergio Roque
Sergio Roque at BMW of Shrewsbury

Sergio Roque

BMW Genius

BMW of Shrewsbury

770 Boston Turnpike
Shrewsbury, MA 01545

4.9
27 Reviews
4.9

27 Reviews

Write a Review

27 Reviews of Sergio Roque

June 25, 2025

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Employee Rating

Experienced lots of delays in the sales process regarding paperwork and delivery of my CPO vehicle. To minimize further delays ended up having to drive from NH to dealership and then drove illegally back to More

by hbrooksstevens
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bianco , Paul Andrade

June 20, 2025

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Always a great experience. The work is done on an efficient timely basis and the communication is excellent. More

by Rad
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 23, 2025

BMW of Shrewsbury responded

Rad, thank you for sharing your positive experience with BMW of Shrewsbury! We're delighted to hear that our team provided efficient service and excellent communication. We look forward to serving you again in the future!

June 16, 2025

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Employee Rating

Excellent and attentive service. A real passion for what they do. Best service I have ever had getting a car. More

by James
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ash Shaker, John Bianco

Jun 16, 2025

BMW of Shrewsbury responded

James, we're delighted to hear you had such a positive experience with us at BMW of Shrewsbury! Thank you for recognizing our team's dedication and passion. Enjoy your new ride!

June 13, 2025

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McGovern is the BEST dealership around from sales to service to autobody I bought my first brand new car here in 2024 and now I will buy every car here for me and my family moving forward! Friendly know More

by bonniejeanpoland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

BMW of Shrewsbury responded

Thank you for the glowing review! We're delighted to hear that your experience with BMW of Shrewsbury has been exceptional across all departments. We look forward to assisting you and your family with future car purchases!

May 24, 2025

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It’s pleasant to talk with the people in this group, polite and respectful. Sergio is the point of contact, professional and very efficient to get a deal done. Recommend to car buyers. More

by David0091091
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

BMW of Shrewsbury responded

Thank you for recommending BMW of Shrewsbury! We're delighted to hear that Sergio and the team provided a polite and efficient experience. We appreciate your support and look forward to assisting future car buyers!

May 22, 2025

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Mohammad and his team were excellent throughout the very easy buying experience at BMW of Shrewsbury! More

by Jandtyorke
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

May 22, 2025

BMW of Shrewsbury responded

We're delighted to hear that Mohammad and the team made your buying experience smooth at BMW of Shrewsbury. Thanks for choosing us!

April 14, 2025

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Great experience from start to finish! No pressure. Straightforward pricing. Would buy from them again. More

by Tshields2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

BMW of Shrewsbury responded

We're delighted to hear you had a great experience with us at BMW of Shrewsbury! Our team is committed to providing straightforward and pressure-free service. We look forward to assisting you again in the future!

April 05, 2025

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Employee Rating

Everything was completed on schedule. Interworking of the dealership’s sales and service were not perfect, however we were able to get the loaner car, detailing and inspection sticker bac More

by bailey.steven
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi , Rachel

Apr 07, 2025

BMW of Shrewsbury responded

Bailey, thanks for your feedback! We're glad Matt was able to assist and keep things on track at BMW of Shrewsbury. We appreciate your patience and look forward to serving you even better next time!

April 04, 2025

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Employee Rating

Having recently completed the car-buying process, I am immensely satisfied with the outcome. The BMW of Shrewsbury experience was particularly exceptional due to their exceptional transparency and efficie More

by Jose Sousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Apr 04, 2025

BMW of Shrewsbury responded

Jose, we're delighted to hear that Mohammad and Sergio provided you with such a seamless experience at BMW of Shrewsbury. Thank you for sharing your satisfaction with us! Enjoy your new ride!

March 25, 2025

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Employee Rating

Wonderful salesperson and dealership to work with! Always an excellent experience to work with them. More

by hmsdevine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammad Mirazimi

Mar 25, 2025

BMW of Shrewsbury responded

Thanks for taking the time to leave BMW of Shrewsbury a five-star review! We are thrilled to hear that our team delivered an excellent experience.

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