Sergio Riviera
Sergio Riviera at Braman BMW Miami
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Sergio Riviera

New Car Sales

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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3 Reviews
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3 Reviews

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3 Reviews of Sergio Riviera

January 12, 2023

Dealership Rating
Employee Rating

If I could give this dealership no stars I would! They are very unprofessional!! Buyer beware! Do not purchase a car from here! They are the absolute worst!!! They will sell you a car that’s already More

by Shanelle217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Javier Martinez, Jesus Pimienta, Jorge Velazco, Jonathan Sayago, Amir Moayer, Jose Zevallos, Salvador Lopez, Milton Tellez , The finance manager never returned calls after pulling my credit twice.

Jan 16, 2023

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Braman BMW Miami Team

October 31, 2022

Dealership Rating
Employee Rating

I have been purchasing my BMW cars from Braman for almost 30 years and regarding the sales department I have no complaints at all specially for the last decade when I have been doing business with Sergio Riv More

by clarkson.pissuerga
Customer Service
Friendliness
Recommend Dealer
No
Nov 04, 2022

Braman BMW Miami responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Braman BMW Miami Team

July 03, 2021

Dealership Rating
Employee Rating

Great service, excellent communication, prompt, knowledgeable and friendly! I would highly recommend Braman. I love my new car! Thanks for all your help! Looking forward to leasing from you again i More

by Scbains
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Peraza

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