Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

Contact Me
5.0
34 Reviews
5.0

34 Reviews

Write a Review

34 Reviews of Sergio Leyva

July 09, 2025

Dealership Rating
Employee Rating

Came in for tire concern. Made sure my tire was covered with my warranty. Great service More

by lindaneria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez, John Pena

Report | Print
Jul 09, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 04, 2025

Dealership Rating
Employee Rating

Fast friendly service H a p p y 4 t h of J u l y More

by Mooreswptx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 04, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

Dealership Rating
Employee Rating

The service was quick and the staff were friendly! !! Thumbs up!! Great job 👍 Way to go Yowana and Sergio 👍👍👍👍 More

by mbenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2025

Dealership Rating
Employee Rating

Sergio was great! Patient, kind, followed Jo with everything. I always use John Peña who is also amazing but Sergio will be my second go to from now on. Great customer More

by ashleynunley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Pena

Report | Print
Jul 02, 2025

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Dealership Rating
Employee Rating

Fine. I have already filled out a survey. Do not send another survey, please please More

by Marj.rash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Dealership Rating
Employee Rating

Excellent service from start to finish. The team was professional, responsive, and went above and beyond to meet my need. I'm a thoroughly satisfied customer who will be returning again and More

by Michelle B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 30, 2025

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 30, 2025

Dealership Rating
Employee Rating

Technician are taking too long, need either more technicians or faster technicians. Wait is horrible More

by Mhlopez306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 01, 2025

Norm Reeves Toyota Dallas responded

We really appreciate you taking the time to leave Norm Reeves Toyota Dallas this awesome review, thank you!

June 27, 2025

Dealership Rating
Employee Rating

I came in for a routine maintenance and Sergio was very helpful and informative throughout the entire process. More

by Ecastanon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 28, 2025

Norm Reeves Toyota Dallas responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 26, 2025

Dealership Rating
Employee Rating

I walked out of norm reeves Toyota with out any concerns thanks to Sergio and his service ! More

by Rodriguezyowana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 26, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 21, 2025

Dealership Rating
Employee Rating

Sergio does an outstanding job every time, I’ve had him for a couple of times now and he is always really helpful & has great customer service !! More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 21, 2025

Norm Reeves Toyota Dallas responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

1
2
...
4

Dealership Inventory (240 Vehicles)

new 2025 Toyota Tacoma car, priced at $38,798
2025 Toyota Tacoma
new
Ice exterior
Automatic
Rear-wheel Drive
$38,798
View Details
used 2022 Toyota Tacoma car, priced at $36,052
2022 Toyota Tacoma
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
$36,052
View Details
new 2025 Toyota Tacoma car, priced at $40,751
2025 Toyota Tacoma
new
Underground exterior
Automatic
Rear-wheel Drive
$40,751
View Details
used 2020 Lexus RX 350 car, priced at $29,995
2020 Lexus RX 350
used
Black exterior
Automatic
All-wheel Drive
$29,995
View Details
new 2025 Toyota Tundra car, priced at $54,196
2025 Toyota Tundra
new
Bluprint exterior
Automatic
Four-wheel Drive
$54,196
View Details
new 2025 Toyota Tacoma car, priced at $52,986
2025 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
$52,986
View Details
View All Inventory