Sergio Leyva
Sergio Leyva at Norm Reeves Toyota Dallas

Sergio Leyva | Page 11

Service Advisor

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.9
113 Reviews
4.9

113 Reviews

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113 Reviews of Sergio Leyva

June 06, 2025

Dealership Rating
Employee Rating

Sergio was super nice, service was great, no problems. Provided a video to ensure my car maintenance was good. I knew my car was in great hands. More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 03, 2025

Dealership Rating
Employee Rating

I always receive great service when ever I bring in my care at the dealership. More

by nakiabwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

June 01, 2025

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Employee Rating

I was concerned about a timeline and expense everything Sergio told me was spot on More

by Fredgleber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Lopez

Jun 01, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 30, 2025

Dealership Rating
Employee Rating

Sergio is extremely professional and helpful. He has made the process of maintenance of my vehicle seamless. 10/10 would recommend. More

by Jennypena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 29, 2025

Dealership Rating
Employee Rating

En realidad uno de los mejores , muy atentos , profecíonales ,muy buen servicio y dan muy buenos concejos sobre el mantenimientos del vehículo que es lo que más me gusta las explicaciones que te d More

by manuelcasanas86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Norm Reeves Toyota Dallas responded

Manuel, gracias por compartir tu experiencia positiva con el equipo de Norm Reeves Toyota Dallas. Nos alegra saber que apreciaste nuestro servicio y consejos sobre mantenimiento. ¡Esperamos verte pronto!

May 28, 2025

Dealership Rating
Employee Rating

Sergio provided quick service updates via text messages. He provided friendly service. He answered my questions. More

by Jbc12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that Sergio and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Norm Reeves Toyota Dallas to be a positive one. Please don't hesitate to reach out if you need anything else. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

May 28, 2025

Dealership Rating
Employee Rating

Great service! Sergio was professional, efficient, and friendly throughout the whole process. My car runs perfectly now, and everything was done on time. Highly rec More

by Yruegas96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Norm Reeves Toyota Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that Sergio provided professional and efficient service at Norm Reeves Toyota Dallas. We appreciate your recommendation and are glad your car is running perfectly!

May 28, 2025

Dealership Rating
Employee Rating

Sergio was very helpful and cheerful. He helped me service my 4Runner. Will be back! More

by odilimorales12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Norm Reeves Toyota Dallas responded

We appreciate your shoutout to Sergio at Norm Reeves Toyota Dallas. Safe travels in your Toyota 4Runner!

May 26, 2025

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Employee Rating

I really like the way Sergio helped to explain what I needed for my 80,000 miles multi-inspection. I feel like he was helpful and didn't pressure me into getting work done that was not needed, unlike the More

by jnscindy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come!

May 24, 2025

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Employee Rating

Excellent service , Sergio was super patient and friendly. I went in for an oil change for the first time and will most definitely will be going back. More

by Daisy.gamero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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