Sebastian Monsalve

Sebastian did a fantastic job getting the sale done Everyone worked together to get me the best deal Everyone worked together to get me the best deal More

by CHEFSLOAN7 Verified Customer Verified Customer

Report | Print

The service was great. Sebastián was helping us out. He is very knowledgeable and wonderful worker. Sebastián was helping us out. He is very knowledgeable and wonderful worker. More

by kssssss Verified Customer Verified Customer

Report | Print

Sebastian brought a calm, poised approach throughout the process and focused on aligning our actual needs rather than pushing a sale. He answered all questions thoroughly and only showed vehicles that match process and focused on aligning our actual needs rather than pushing a sale. He answered all questions thoroughly and only showed vehicles that matched what we were looking for, making the experience feel relationship-driven rather than transactional. In finance, Yobani guided us clearly and efficiently, helping secure the best overall deal while keeping everything aligned with our goals. Gabriel provided key guidance and approvals along the way, adding a personal, steadying presence that reinforced the feeling that we were treated as a client, not just a customer. All three stayed late to ensure the deal was completed properly, even as the last people in the building. The result wasn’t just the right price—it was the right fit, and we drove away in the Telluride confident in every step of the process. More

by Josh Bikhari Verified Customer Verified Customer

Report | Print

I had an amazing experience working with Sebastian when purchasing my new vehicle. He was incredibly efficient, on time, and truly attentive to everything I needed throughout the entire process. What stood purchasing my new vehicle. He was incredibly efficient, on time, and truly attentive to everything I needed throughout the entire process. What stood out the most was how well he understood exactly what I was looking for and made sure I felt confident every step of the way. Even after the sale was completed, Sebastian continued to be supportive and helpful, going above and beyond to make sure I was taken care of. His professionalism, knowledge, and genuine care made this one of the smoothest car-buying experiences I’ve ever had. I highly recommend Sebastian to anyone looking for a stress-free, trustworthy, and exceptional experience. He’s truly amazing at what he does! More

by CLAIRE_JULES Verified Customer Verified Customer

Report | Print

I had a great experience at City Kia’s service department. The staff was professional, friendly, and very efficient. They took the time to explain everything clearly and made sure my vehicle was s department. The staff was professional, friendly, and very efficient. They took the time to explain everything clearly and made sure my vehicle was serviced in a timely manner. The process was smooth from start to finish, and I truly appreciated the excellent customer service. I would definitely recommend City Kia for anyone needing reliable car service. More

Report | Print

⭐️⭐️⭐️⭐️⭐️ 5/5 — An Incredible Experience at City Kia Orlando! I recently purchased my new Kia K4 from City Kia Orlando, and I can honestly say it was one of the best car-buying experiences I’ve ever Orlando! I recently purchased my new Kia K4 from City Kia Orlando, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From the moment I walked through the doors, I was greeted warmly by every single employee — it truly felt like they were excited to help me find the perfect car. The entire process was smooth, stress-free, and handled with genuine care. What really made the experience unforgettable was the special touch at the end: they surprised me by putting a huge red bow on my new K4 before I drove off. It made the moment feel even more special and memorable. I absolutely love my Kia K4, and thanks to the amazing team at City Kia Orlando, I can confidently say I will never shop anywhere else for a car. If you’re looking for professionalism, kindness, and a dealership that truly values its customers, this is the place to go! More

by Shannon Verified Customer Verified Customer

Report | Print

My salesman was super helpful and very knowledgeable. He made my experience great and memorable since this was my first new car purchase. Even the finance department was very informative and explained ev He made my experience great and memorable since this was my first new car purchase. Even the finance department was very informative and explained everything thoroughly. I didn’t feel pressured to buy. I will definitely recommend them to anyone looking to buy a car. More

by Mszayas71710 Verified Customer Verified Customer

Report | Print

Great manager, great salesman! !! Great people make the experience happen. We love our Kia Sorento!! !! Great people make the experience happen. We love our Kia Sorento!! More

by TMUHLER Verified Customer Verified Customer

Report | Print

I was denied a replacement for a battery that you all put into my car that was under. I will be reporting you all to the better business bureau! put into my car that was under. I will be reporting you all to the better business bureau! More

by kaybr31 Verified Customer Verified Customer

Report | Print

Currently dealing w/ dealership adding 1500 GAP and misrepresenting it as a “fixed price” from my bank and not their own doing. Contacted and confirmed with my bank that their GAP pricing is either 52 misrepresenting it as a “fixed price” from my bank and not their own doing. Contacted and confirmed with my bank that their GAP pricing is either 520 or 620 and they do not offer 1500 GAP. Called multiple times today with no avail. Left a voicemail for anyone on their finance department with no call back. Highly disappointed with the dishonesty. More

by Belynda Verified Customer Verified Customer

Report | Print