Sean Tompkins
Sean Tompkins at Gordie Boucher Ford Lincoln of Janesville
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Sean Tompkins

Service Manager

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.7
331 Reviews

I started off in the sales department, selling cars, then moved to the finance department, sales manager, and in 2008 I moved into the service department where I have been the Service Manager since mid-2018. I enjoy spending time with my 3 stepchildren, and almost anything outdoors; hunting, fishing, camping, and doing chores around the families hobby farm where we have horses and cattle.

Dealership Experience

26 yrs, 4 mos

Industry Experience

26 yrs, 4 mos

Specialties & Trainings

Sales Person

Finance Manager

View more specialties & trainings
4.7

331 Reviews

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331 Reviews of Sean Tompkins

November 22, 2024

Dealership Rating
Employee Rating

We liked Mike. He was very laid back and not pushy. We liked their technology and working with Megan as well. Very easy to work with. We were not expecting to purch More

by hlmills22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Islami, Megan Livingston

Nov 22, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Mike, Megan, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Ted Harris General Sales Manager 608-754-5511

October 06, 2024

Dealership Rating
Employee Rating

This dealership is rated very high in my opinion. Been buying cars from them since 1989. Will be back again More

by WILLIAMMOSKALUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

September 17, 2024

Dealership Rating
Employee Rating

Good service friendly staff clean waiting area work done on time solved all issues recommend to anyone More

by BILLDECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone, Jeffrey Beran

Sep 18, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bill, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

August 20, 2024

Dealership Rating
Employee Rating

Your car is fixed the first time. Excellent customer service. Would recommend any type of service More

by JAMES_MOORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2024

Gordie Boucher Ford Lincoln of Janesville responded

James, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

August 17, 2024

Dealership Rating
Employee Rating

Gordie. Boucher Ford has always been a reliable and friendly dealership for me in Janesville. More

by HENRIRUDOLF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone, Dakota Schmaling

Aug 18, 2024

Gordie Boucher Ford Lincoln of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville! Sean Tompkins Service Manager 608-754-5511

May 31, 2024

Dealership Rating
Employee Rating

Their customer service was exemplary. The concierge service was courteous and immensely appreciated by myself. Would recommend the service department in the future for customers. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone, Dakota Schmaling

Jun 03, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Rich, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Sean Tompkins Service Manager 608-754-5511

May 25, 2024

Dealership Rating
Employee Rating

They always take care of me in a timely fashion and they know I know automotive More

by LISALU13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

May 15, 2024

Dealership Rating
Employee Rating

I was told if I can't give five stars to let someone know but figured why bother doesn't do any good why they are not able call back when they say they well I used to be really happy but after buying the More

by DEMENYSHEILA
Recommend Dealer
No
May 19, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Sheila, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Tompkins Service Manager 608-754-5511

May 03, 2024

Dealership Rating
Employee Rating

Elisha was great to work with. She advised me on how great the road hazzard coverage is on tires and so I decided to get it. It really give me piece of mind knowing my tires are More

by Mattiev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone

May 03, 2024

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Elisha met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

May 02, 2024

Dealership Rating
Employee Rating

Great fast service. Everyone was very helpful. Would definitely recommend this dealership to anyone in the Janesville area. More

by Jesse.cook6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Gordie Boucher Ford Lincoln of Janesville responded

Jesse, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sean Tompkins Service Manager 608-754-5511

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