Sean Brown

My family and I are very happy with the way Sean our service advisor, Tom, their BMW service team handled our critical repair job for our X3 They went above and beyond to make sure our concerns were add service advisor, Tom, their BMW service team handled our critical repair job for our X3 They went above and beyond to make sure our concerns were addressed. We are so incredibly grateful that they advocated for us during consultation with the corporate office at the beginning when they were in the process of identifying the issue. We are very impressed with their skill and technical knowledge in repairing our car. They were so patient and compassionate when dealing with our issue. We love our car and cannot express the relief we feel after getting it fixed. Once again we want to thank them for going above and beyond with their excellent service! More

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Sometimes A Less is more. ...sorry for the bad pun but Ales is a terrific representative of the Raleigh BMW. Frankly, I would not expect less than first class service by nice, ...sorry for the bad pun but Ales is a terrific representative of the Raleigh BMW. Frankly, I would not expect less than first class service by nice, knowledgable, and caring associate. He's about the facts, helps with whatever you need and is very respectful and just a real nice guy. My wife and I have bought two cars from Ales this past year and each experience has been great More

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Greg Fielding was great to work with! My lease was coming to an end and I did not know if I was going to buy it out or lease a new one. I met with Greg and he showed me the new one and wo My lease was coming to an end and I did not know if I was going to buy it out or lease a new one. I met with Greg and he showed me the new one and worked up pricing. It was a bit more than I wanted to spend, but he didn’t push for me to take the deal. He was patient, reliable and answered all of my millions of questions. I ended up buying out my lease and he did a great job getting me a good rate. I highly recommend Greg Fielding at Leith BMW. You won’t be disappointed. I look forward to working with him again when I lease another car. More

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Sean Brown and the BMW service department of Raleigh were extremely professional in making sure my concerns were addressed. I am incredibly grateful for being fitted in on such short notice because my car ne extremely professional in making sure my concerns were addressed. I am incredibly grateful for being fitted in on such short notice because my car needed to be seen. More

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My car has been in the service shop since Mon, June 17th 8am! It took almost 2 weeks for me to even get an update! I wasn't provided a loaner & I'm still without my car that I'm making payments on! I shared 8am! It took almost 2 weeks for me to even get an update! I wasn't provided a loaner & I'm still without my car that I'm making payments on! I shared my service report with several family members and other service providers...the amount of issues with this car in just 3 years in concerning for a "reputable" dealership like this! I purchased the car here, it's financed here, and ALL service has been performed here...why is this car in such poor condition? This is extremely poor performance! I just opened a case with the corporate office and will escalate this matter until I receive a fair resolution! More

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Working with Greg Fielding was a pleasure. He went well above and beyond to make sure we were happy with our CPO 2021 540i. He even came in on his day off to set up a test drive! Thanks for He went well above and beyond to make sure we were happy with our CPO 2021 540i. He even came in on his day off to set up a test drive! Thanks for a smooth process Greg! More

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A no pressure dealership, just the facts, I have used them for service and information for almost ten years them for service and information for almost ten years More

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I worked with Ales who provided excellent customer service. He listened to my needs and made sure they were met! Just a nice, genuine person all around. service. He listened to my needs and made sure they were met! Just a nice, genuine person all around. More

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Greg was very detailed, informative, courteous and overall nice. Never too pushy but always responsive and helpful to any question. Made you feel comfortable and made the whole experience pleasant. overall nice. Never too pushy but always responsive and helpful to any question. Made you feel comfortable and made the whole experience pleasant. More

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This is my fourth lease with Leith BMW. They are my go-to dealer for a new BMW, services, and parts. I worked with Ales on my 2024 BMW 530i. Despite having previously leased three, new w They are my go-to dealer for a new BMW, services, and parts. I worked with Ales on my 2024 BMW 530i. Despite having previously leased three, new wonderful 7-series sedans with Leith, I feel this 530i more than meets my current needs. I can't say enough good things about Ales. He helped me with outstanding issues on my 740 return, listened patiently to me as I reviewed my leasing financial model with him, served as a strong advocate for getting me the deal I wanted, and gave me a tutorial on the new BMW infotainment system. He was an absolute pleasure to do business with. Thank you Ales for helping me get in the car that not only meets but exceeds my expectations. More

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