Sean Brown
Sean Brown at BMW of Raleigh
Refer Me

Sean Brown

Service Advisor

BMW of Raleigh

5603 Capital Blvd
Raleigh, NC 27616

Contact Me
4.7
24 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

4.7

24 Reviews

Write a Review

24 Reviews of Sean Brown

September 24, 2024

Dealership Rating
Employee Rating

Sometimes A Less is more. ...sorry for the bad pun but Ales is a terrific representative of the Raleigh BMW. Frankly, I would not expect less than first class service by nice, More

by jzarandona
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ales Olecky, Ben Metzler

Sep 24, 2024

BMW of Raleigh responded

We're delighted to hear that Ales provided such excellent service at BMW of Raleigh. Thank you for your continued trust and support! Enjoy both of your new cars!

September 07, 2024

Dealership Rating
Employee Rating

Greg Fielding was great to work with! My lease was coming to an end and I did not know if I was going to buy it out or lease a new one. I met with Greg and he showed me the new one and wo More

by taramaher329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Fielding

Sep 09, 2024

BMW of Raleigh responded

Tara, we're delighted to hear that Greg provided such excellent service at BMW of Raleigh. Thanks for the recommendation and we look forward to assisting you with your next lease!

August 08, 2024

Dealership Rating
Employee Rating

Sean Brown and the BMW service department of Raleigh were extremely professional in making sure my concerns were addressed. I am incredibly grateful for being fitted in on such short notice because my car ne More

by JZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Johnson

Aug 08, 2024

BMW of Raleigh responded

Thank you for sharing your experience! We're glad Sean and the BMW of Raleigh service department could accommodate you on short notice. We appreciate your feedback and are here if you need anything else!

July 06, 2024

Dealership Rating
Employee Rating

My car has been in the service shop since Mon, June 17th 8am! It took almost 2 weeks for me to even get an update! I wasn't provided a loaner & I'm still without my car that I'm making payments on! I shared More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Pippin

Jul 17, 2024

BMW of Raleigh responded

Nicole, I'm truly sorry to hear about your experience and the ongoing issues with your car. This is not the level of service we strive for, and I understand how frustrating this must be. Please reach out directly so we can address these concerns more thoroughly. Thank you, Kelly Barbour - Service Manager - 919-882-2420 ext. 9267

March 30, 2024

Dealership Rating
Employee Rating

Working with Greg Fielding was a pleasure. He went well above and beyond to make sure we were happy with our CPO 2021 540i. He even came in on his day off to set up a test drive! Thanks for More

by tedcfitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Fielding

Apr 01, 2024

BMW of Raleigh responded

Ted, it's great to know that Greg went above and beyond for you at Leith BMW. We're glad your experience was smooth and enjoyable! Enjoy the ride in your 2021 540i!

March 13, 2024

Dealership Rating
Employee Rating

A no pressure dealership, just the facts, I have used them for service and information for almost ten years More

by JerryM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ales Olecky, John Angilello

Mar 14, 2024

BMW of Raleigh responded

Jerry, we appreciate your loyalty to Leith BMW over the years! We're glad our no-pressure approach and commitment to providing quality service has resonated with you. Thanks for sharing your experience!

December 14, 2023

Dealership Rating
Employee Rating

I worked with Ales who provided excellent customer service. He listened to my needs and made sure they were met! Just a nice, genuine person all around. More

by ST2024X5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ales Olecky

Dec 15, 2023

BMW of Raleigh responded

We're so glad to know that Ales provided excellent service and met your needs at Leith BMW. It's great to have such genuine people on our team! Thanks for the review!

December 05, 2023

Dealership Rating
Employee Rating

Greg was very detailed, informative, courteous and overall nice. Never too pushy but always responsive and helpful to any question. Made you feel comfortable and made the whole experience pleasant. More

by mukesolanki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Fielding

Dec 05, 2023

BMW of Raleigh responded

We're glad to know that Greg was able to provide you with a detailed and straightforward sales experience here at Leith BMW. We always aim for our customers' satisfaction, so your positive feedback is much appreciated!

November 07, 2023

Dealership Rating
Employee Rating

This is my fourth lease with Leith BMW. They are my go-to dealer for a new BMW, services, and parts. I worked with Ales on my 2024 BMW 530i. Despite having previously leased three, new w More

by John M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Barnett, Ales Olecky

Nov 08, 2023

BMW of Raleigh responded

John, we're delighted to know that Ales and the team at Leith BMW were able to assist you in finding a car that exceeds your expectations. It's great to hear about our customers' positive experiences with us! Enjoy your new 530i!

October 11, 2023

Dealership Rating
Employee Rating

Sean Brown has been my service advisor at Leith BMW for over four years. He is professional, responsive, knowledgable, trustworthy, and an all around nice guy. He has worked on my behalf to minimize expens More

by blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

BMW of Raleigh responded

We're delighted to know that Sean has been providing excellent service for your X5 at Leith BMW over the years. It's great to see his dedication and professionalism recognized! Thanks for sharing this positive feedback with us. We appreciate it!

1

Dealership Inventory (185 Vehicles)

new 2024 BMW i4 Gran Coupe car, priced at $75,730
2024 BMW i4 Gran Coupe
new
Sunset Orange Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X1 car, priced at $47,775
2025 BMW X1
new
Blue Bay Lagoon Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X7 car, priced at $98,525
2025 BMW X7
new
Skyscraper Grey Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X7 car, priced at $94,325
2025 BMW X7
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X3 car, priced at $56,500
2025 BMW X3
new
Skyscraper Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW i4 Gran Coupe car, priced at $75,675
2025 BMW i4 Gran Coupe
new
Portimao Blue Metallic exterior
All Wheel Drive