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Scott Thomas
Scott Thomas at Vann York Nissan

Scott Thomas

General Manager

Vann York Nissan

1810 South Main Street
High Point, NC 27260

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4.2
33 Reviews
4.2

33 Reviews

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33 Reviews of Scott Thomas

March 28, 2026

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Mr. Scott called and the misunderstandings were addressed. I really appreciated his reaching out to me. More

by De
Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing , Sales Consultant - Mack Caine - good

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Mar 30, 2026

Vann York Nissan responded

Thank you for your review. Please don't hesitate to reach out if you need further assistance.

March 19, 2026

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I am very dissatisfied by the services provided by Scott and his staff to my sister on 2/19/2026. As a result, I personally will never buy another Nissan from this location and any others in the Vann York c More

by lwcook
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd McKenzie , Angel and Akeim

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Mar 23, 2026

Vann York Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 19, 2026

lwcook responded

I am very very upset by the service that was provided to my sister at this Van York location. I am also dissatisfied how things were handled with the Customer Development/Customer Retention, Director, Josie Davis. I read Mr. Greg Vann York's mission for his business and this interaction does not reflect it at all. I'm not sure of the exact date, but Mr. York hosted a Connect to Win meeting (I remember those days when I worked for American Express. We met all over the country, even Paris! Those were the days). In the meeting he stated their 2026 theme at Vann York Auto Group was focusing on how we connect with our team, our community and most importantly our customers. It appears this new focus was launched at their company-wide sales kickoff event at High Point University. If this is their mission it definitely wasn't displayed on February 19. Nothing that those sales guys and the finance manager did to my sister is reflective of the mission. I event went to talk to Mr. York myself (my mother cared for his parents/grandparents and if she treated them like his salesperson treated my sister, he wouldn't stand for it) and I was X by his Customer Development/Customer Retention and she wasn't representative of eithe of those titles. And, who has been the worst is the GM at High Point Nissan, Scott Thomas, he has been very unprofessional with my sister. His word choice has been appalling "you're not crazy, "you were in your right mind. Again, I am appalled. I will not stop with this until I get an apology from the top. They left my sister destitute and broke. She is also suicidal. I really think this location needs to be trained on mental illness and the signs and not looking for a sale. Again, I am very very disappointed in this location. Mrs. Cook

Mar 23, 2026

Vann York Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 08, 2025

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It was such a great experience throughout the buying process. I appreciate everyone that took the time to help me. More

by Cmurphy9109
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing , Elijah Price, Mack Caine

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October 23, 2025

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Very helpful and polite. Very knowledgeable about the cars. Helped me to understand the details of the car. More

by erf1954
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing , Mack Caine

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September 26, 2025

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TOOK MY 2021 NV 200 IN FOR SERVICE IN MAY 2025 AND RECEIVED IT BACK 9-23-25 AFTER RETURNING IT 4 MORE TIMES AND WAS TOLD IT WAS RADDY TO BE PICKED UP AFTER 4 MONTHS WITH NO LOANER DROVE IT 2 DAYS AND More

by uvdock
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Recommend Dealer
No

Other Employees Tagged: Chris Lawing

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August 07, 2025

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Sales and finance process ran smoothly. Sold 2024 Nissan Frontier with very low mileage at a fair price. I would go there again to purchase another vehicle when the time comes. More

by splummer52
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing , Darrell Nicholson

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July 28, 2025

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This place is amazing, they are so nice and caring and they truly try to find ways to help More

by sherrijagade9882
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing , Darrell Nicholson

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June 27, 2025

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Will really lookout & find the best deal for you & your situation. Appreciate you Mack Caine More

by Nycjames16
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing , Mack Caine

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June 13, 2025

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Mack was super helpful and kind through the whole process. I left with the perfect car for me. More

by Jadenrichardson109
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing

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May 16, 2025

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It was nice working with you guys and Mack was so helpful I do appreciate him for everything More

by Bhmossella
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Recommend Dealer
Yes

Other Employees Tagged: Chris Lawing

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