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Todd McKenzie
Todd McKenzie at Vann York Nissan

Todd McKenzie

Used Car Manager

Vann York Nissan

1810 South Main Street
High Point, NC 27260

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4.1
7 Reviews
4.1

7 Reviews

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7 Reviews of Todd McKenzie

July 07, 2026

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Mack Caine was extremely helpful with the purchase of my car! He made sure I understood everything & it was overall an amazing experience! More

by kenzieaderhold2
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mack Caine; Angel Diaz

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Jul 07, 2026

Vann York Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Vann York Nissan.

July 01, 2026

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I was treated so nice, and I got a great deal. Would recommend Vann York to my friends. May our Lord Jesus bless you all and your company. More

by l.judiesmith
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Thomas

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Jul 01, 2026

Vann York Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2026

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The manager and the sales person Ana did a great job I will send business there way (a great team). More

by bofirstson
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Thomas, Chris Lawing

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Jul 01, 2026

Vann York Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vann York Nissan are glad to have you as a customer.

April 03, 2026

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Mack Caine was wondeful. He made sure to help me through the entire process of purchasing my new vehicle and he was very informative. He also was very kind and has wonderful More

by stanleyreneenewstart2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Thomas

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Apr 03, 2026

Vann York Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2026

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I am very dissatisfied by the services provided by Scott and his staff to my sister on 2/19/2026. As a result, I personally will never buy another Nissan from this location and any others in the Vann York c More

by lwcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Thomas , Angel and Akeim

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Mar 23, 2026

Vann York Nissan responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 19, 2026

lwcook responded

I am very very upset by the service that was provided to my sister at this Van York location. I am also dissatisfied how things were handled with the Customer Development/Customer Retention, Director, Josie Davis. I read Mr. Greg Vann York's mission for his business and this interaction does not reflect it at all. I'm not sure of the exact date, but Mr. York hosted a Connect to Win meeting (I remember those days when I worked for American Express. We met all over the country, even Paris! Those were the days). In the meeting he stated their 2026 theme at Vann York Auto Group was focusing on how we connect with our team, our community and most importantly our customers. It appears this new focus was launched at their company-wide sales kickoff event at High Point University. If this is their mission it definitely wasn't displayed on February 19. Nothing that those sales guys and the finance manager did to my sister is reflective of the mission. I event went to talk to Mr. York myself (my mother cared for his parents/grandparents and if she treated them like his salesperson treated my sister, he wouldn't stand for it) and I was X by his Customer Development/Customer Retention and she wasn't representative of eithe of those titles. And, who has been the worst is the GM at High Point Nissan, Scott Thomas, he has been very unprofessional with my sister. His word choice has been appalling "you're not crazy, "you were in your right mind. Again, I am appalled. I will not stop with this until I get an apology from the top. They left my sister destitute and broke. She is also suicidal. I really think this location needs to be trained on mental illness and the signs and not looking for a sale. Again, I am very very disappointed in this location. Mrs. Cook

February 22, 2026

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Employee Rating

Mack Caine is the best! Very Knowledgeable, friendly, not pushy. He allowed me to make my own decisions of the information he provided. This was the first time I had ever be More

by ATB
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 22, 2026

Vann York Nissan responded

It’s wonderful to hear our team provided friendly, knowledgeable support during your first Nissan Rogue purchase. We appreciate your patience with the paperwork and are glad the process was smooth and respectful. Thanks for recommending our team and we look forward to welcoming you back.

February 19, 2026

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Employee Rating

Very easy to deal with and so helpful! Will come back and purchase a car from them again! More

by kmm0403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mack Caine

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Feb 21, 2026

Vann York Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Feb 19, 2026

kmm0403 responded

Thank you so much to Vann York for a quick and easy sale!

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