Scott Smith
Scott Smith at Lundgren Honda of Greenfield
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Scott Smith

Service Advisor

Lundgren Honda of Greenfield

409 Federal St
Greenfield, MA 01301

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4.9
32 Reviews

Dealership Experience

10 yrs, 8 mos

4.9

32 Reviews

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32 Reviews of Scott Smith

September 27, 2024

Dealership Rating
Employee Rating

Jamie was great! Did not pressure , very helpful, explained everything. Best car buying experience ever! More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connie Grabowski, James Carr

May 07, 2024

Dealership Rating
Employee Rating

Very helpful and friendly service! I had an issue that was not fixed at the first visit, but Kelsie was very attentive and reached out directly to resolve the issue. I come to Lundg More

by Will S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsie Bardsley

December 20, 2023

Dealership Rating
Employee Rating

Awesome! Awesome! Awesome! I always enjoy spending time at this dealership, even though it is usually for car maintenance. The office is comfortable and the More

by HondaMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsie Bardsley

Dec 20, 2023

Lundgren Honda of Greenfield responded

Thank you for the kind review! Our Lundgren Honda of Greenfield team is grateful for your continued support and looks forward to seeing you at your next visit!

Dec 20, 2023

HondaMom responded

See above review. 😁

Dec 20, 2023

HondaMom responded

Absolutely! You are very welcome! Happy Holidays to you all! ❤️

December 09, 2023

Dealership Rating
Employee Rating

Kelcie does a fabulous job. Like hanging with a good friend who is taking care of your business. The entire service crew is the best. More

by bo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Lundgren Honda of Greenfield responded

We're so glad to know that you had a great experience with Kelcie and our service team at Lundgren Honda of Greenfield. We aim for everyone to feel like they are among friends here! Thanks for the review.

December 06, 2023

Dealership Rating
Employee Rating

Great experience work was done promptly at the price quoted. Highly recommend Scott at lundgren Honda More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Lundgren Honda of Greenfield responded

Bill, we're glad to know Scott and our team at Lundgren Honda of Greenfield provided you with a great experience. Thanks for the recommendation!

November 22, 2023

Dealership Rating
Employee Rating

It was my first Service on my 2023 Honda Ridgeline. The service department was courteous, efficient and made a lasting impression on me that I’m glad I purchased and serviced my Ridgeline at Lundgren H More

by CAROLLAVALLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Lundgren Honda of Greenfield responded

Hey Caroll, we're delighted to know that your first service experience with our team at Lundgren Honda of Greenfield was a positive one. We appreciate the kind feedback and look forward to assisting you with your 2023 Honda Ridgeline needs in the future! Safe travels!

November 17, 2023

Dealership Rating
Employee Rating

My service has always been excellent. Kelsey does a great job and is on top of things. More

by miltywilliams2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Lundgren Honda of Greenfield responded

Hey Milty, thank you for the 5-star rating! We're pleased that Kelsey provided you with great service during your visit. We'll see you next time at Lundgren Honda of Greenfield!

Nov 17, 2023

miltywilliams2 responded

Post my review please

November 17, 2023

Dealership Rating
Employee Rating

This dealership is very customer service oriented, the staff is accommodating, caring, efficient and effective. More

by Acarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxx Hagen, Kelsie Bardsley

Nov 17, 2023

Lundgren Honda of Greenfield responded

We're so glad to know you had a positive experience with our team at Lundgren Honda of Greenfield. We strive for efficiency and effectiveness in all we do, thank you for noticing!

November 04, 2023

Dealership Rating
Employee Rating

Have been going to Lundgren since 2011, have bought two cars through them and always service with them, highly recommended and always professional, Scott always treats me well More

by Aqualung_419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsie Bardsley

Nov 06, 2023

Lundgren Honda of Greenfield responded

We're so glad to know that you've had consistently positive experiences with us at Lundgren Honda of Greenfield since 2011! It's great that Scott has been able to assist you well. We appreciate your recommendation and look forward to continuing our service for you!

October 14, 2023

Dealership Rating
Employee Rating

The assistant service manager performed his job in an excellent manner. Ensured my satisfaction! Great! More

by j_ruscio3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Lundgren Honda of Greenfield responded

Thanks for the positive feedback! We're glad to know our assistant service manager at Lundgren Honda of Greenfield ensured your satisfaction.

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