Scott Seifried | Page 6

I am writing to express my dissatisfaction with the recent service experience. Unfortunately, it did not meet expectations due to two key issues; Poor Communication: There was insufficient and delayed recent service experience. Unfortunately, it did not meet expectations due to two key issues; Poor Communication: There was insufficient and delayed communication throughout the process, which made it difficult to stay informed and confident in the progress being made . Lastly Incorrect Documentation Dates: Several documents were dated in a way that did not align with the actual date of purchase, which has caused confusion and could lead to further complications if not addressed. I am also still waiting for copies of my documents More

by Anthony Verified Customer Verified Customer

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Service dept is first rate. Kieth in particular is very knowledgeable and bends over please. Appointments are sometimes hard to get, hopefully the new garage will fix those prob Kieth in particular is very knowledgeable and bends over please. Appointments are sometimes hard to get, hopefully the new garage will fix those problems More

by debanks Verified Customer Verified Customer

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Scott and Kenny provided the best customer service. The entire process was efficient and accurate. Highly recommend Jim Butler Kia! The entire process was efficient and accurate. Highly recommend Jim Butler Kia! More

by amkoenig81 Verified Customer Verified Customer

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We knew the car we wanted to look at before we arrived and Rodger had the car out front and ready for us to test drive. We valued making the process efficient and we didn't wait hours to get through the p and Rodger had the car out front and ready for us to test drive. We valued making the process efficient and we didn't wait hours to get through the paperwork process which was important for us as well. More

by NGARDEN Verified Customer Verified Customer

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I love the entire Jim Butler Family! They are awesome and made sure I left with a new car and a New Start! Thank you Zack Pharrell for all your help!! They are awesome and made sure I left with a new car and a New Start! Thank you Zack Pharrell for all your help!! More

by Mistyb Lovely Verified Customer Verified Customer

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All Around this was such an amazing experience. Fast and efficient. I could’ve asked for better. I appreciate you all and look forward to doing business in the future. Fast and efficient. I could’ve asked for better. I appreciate you all and look forward to doing business in the future. More

by mrzhunn02 Verified Customer Verified Customer

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Very low pressure, relaxed car buying experience. I highly recommend Jim Butler Kia. Would definitely purchase another car from them. I highly recommend Jim Butler Kia. Would definitely purchase another car from them. More

by liebs04 Verified Customer Verified Customer

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Very smooth transaction from test drive to final checkout. Staff were friendly and able to answer my questions. Selection was great. Would recommend. checkout. Staff were friendly and able to answer my questions. Selection was great. Would recommend. More

by tbarren Verified Customer Verified Customer

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Jim butler Kia has done a great job, all the way thru from buying the car and the maintenance work, so far i have been very impressed, thank you from buying the car and the maintenance work, so far i have been very impressed, thank you More

by jvotaw.jv Verified Customer Verified Customer

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During my search, I went to three different dealerships and as soon as I walked into Jim Butler, I knew that was the place I wanted to purchase from! and as soon as I walked into Jim Butler, I knew that was the place I wanted to purchase from! More

by bduke82 Verified Customer Verified Customer

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