Scott Rockett
Scott Rockett at Shottenkirk Honda of Huntsville

Scott Rockett

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
181 Reviews
4.9

181 Reviews

Write a Review

181 Reviews of Scott Rockett

November 07, 2024

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Employee Rating

Great Job, Scott and crew. Glad to get this done. I figured early that it would be expensive for B14 minder. Turned out cheaper than planned. Thank-you! More

by BRUCEAERO1
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Recommend Dealer
Yes
Nov 08, 2024

Shottenkirk Honda of Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

November 05, 2024

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Service for recall item was great. Seems car wash for visit just went through the motions…dirty windows from dirty water. Otherwise pleased with service More

by WILLIAMRBLACK1984
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Recommend Dealer
Yes
Nov 06, 2024

Shottenkirk Honda of Huntsville responded

WILLIAM, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda of Huntsville!

October 30, 2024

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Always. Friendly and completes the work timely. Highly recommend this deslership to all Honda owners. More

by BGMJJM
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Recommend Dealer
Yes
Oct 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

October 30, 2024

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Service was good as usual and the staff was extremely professional and courteous as always More

by AMIESANTOS84
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Recommend Dealer
Yes
Oct 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

October 24, 2024

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Great customer service and quality of work. Work done quickly and efficiently. I highly recommend Shottenkirk. More

by lyonsjeffery10
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Recommend Dealer
Yes
Oct 24, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, Jeffery, and for taking the time to leave us this wonderful feedback!

October 24, 2024

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He was very quick to respond to my needs. Very knowledgeable about what my vehicle needed. Super friendly More

by DBINNER
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Recommend Dealer
Yes
Oct 24, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

October 20, 2024

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The Service Department at Shottenkirk Honda of Huntsville has to be the best service department in Huntsville, AL. Fast service, friendly staff and clean area. More

by TNTPAYNE
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Recommend Dealer
Yes
Oct 20, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

October 19, 2024

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Always a pleasant experience working with Scott and the service department at Shottenkirk. They always keep you informed of necessary and needed repairs as well as recommendations. We will continue to use More

by TRACY.SMITH74
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Recommend Dealer
Yes
Oct 20, 2024

Shottenkirk Honda of Huntsville responded

Tracy, It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 18, 2024

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The absolute best Honda techs in the state of Alabama! They are truly God's gift to all Hondas and their owners! More

by 2013DMB6641
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Recommend Dealer
Yes
Oct 19, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

October 17, 2024

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Employee Rating

1) Asked for service in preparation for an extended trip. Upon completion, was told that everything looks good. After checking out and looking at invoice, it said that wipers need to be replaced, and inside More

by JOHN_700
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Recommend Dealer
Yes
Oct 18, 2024

Shottenkirk Honda of Huntsville responded

JOHN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-1132 and ask for one of our managers.

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