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Scott Phegley

Overview Reviews (24) Inventory (559)

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Scott Phegley

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Scott Phegley

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.6

24 Reviews

Overview Reviews (24) Inventory (559)

4.6

24 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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24 Reviews of Scott Phegley

December 11, 2024

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Employee Rating

Clean, friendly service that remedied the problem in a reasonable amount of time. Nice loaner car while they had mine in for service. reasonable amount of time. Nice loaner car while they had mine in for service. More

by L.ARENSMAN

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jenah Huff

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Dec 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our clean and friendly service at Robert Brogden Buick GMC. It's great to know that our team could quickly remedy the problem and provide you with a nice loaner car during your service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 10, 2024

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Great service as always. Had issue with tire sensor that was replaced. Scott got me back in to fix and on the road in 30mins Had issue with tire sensor that was replaced. Scott got me back in to fix and on the road in 30mins More

by djstacysmith

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 11, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us at Robert Brogden Buick GMC. We're glad to hear that Scott was able to assist you quickly with the tire sensor issue. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 04, 2024

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Employee Rating

Too many things to list. Feel free to call me for more info. I won’t be back though. Feel free to call me for more info. I won’t be back though. More

by SHAWN93

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Other Employees Tagged: Brian Land, Jenah Huff, Todd Kelly , David Estrada, Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby, Ryan OConnor in sales was terrible!

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Dec 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your feedback, Shawn. We understand that you have had some concerns and we appreciate you reaching out. If you would like to discuss this further, please feel free to contact us at Robert Brogden Buick GMC. Your insights are valuable as we strive to improve our services. Sincerely, The Robert Brogden Buick GMC Team

November 22, 2024

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Employee Rating

Scott was friendly and has a great sense of humor for the customers. My auto was serviced in a timely manner. customers. My auto was serviced in a timely manner. More

by JJnKC

Verified Customer

Service Time

Recommend Dealer

Yes

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Nov 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Robert Brogden Buick GMC. Our team is dedicated to providing friendly service, and it's great to know that Scott made your visit enjoyable. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

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Overall good experience. Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! More

by joel.formanek

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Joel! We're thrilled to hear you had a good experience at Robert Brogden Buick GMC. It's great that Scott could assist you with your oil change and the recall issue, even during a busy morning. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

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Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! I would recommend anyone to get their GM vehicles serviced at Brogden! More

by Yong Kim

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Brian Land, Jenah Huff, Todd Kelly , Brian Everhart, Tracy Troll

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Nov 07, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recommending Robert Brogden Buick GMC for GM vehicle service. Our team strives to provide excellent service, and it’s great to hear that you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

October 31, 2024

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Employee Rating

Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered under warranty but he involved his manager and they called their GMC representative. I have all my service work done at Brogden. Brian called me back in a very short time, told me that they had discussed the mouse situation with the GMC representative and agreed that this was not any fault of mine and that it would be covered under warranty with no cost to me. I am very appreciative of both Brian and the service manager for siding with me as the customer in this very unique situation. Thank you Brian! More

by randy.tostenson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Land, Jenah Huff, Todd Kelly , David Estrada, Brian Everhart, Lee Habiger, Jamaica Johnson, Alyssa Raby

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Nov 01, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about Brian and our service team at Robert Brogden Buick GMC. We're glad we could resolve the unique situation with your windshield washer reservoir swiftly and to your satisfaction. Thank you for your loyalty in choosing us for your service needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 26, 2024

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Employee Rating

Extremely fast service and all around great experience. Would definitely recommend to family and friends. Would definitely recommend to family and friends. More

by garrettstites

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an extremely fast service and a great experience at Robert Brogden Buick GMC. Your recommendation means a lot to us! We look forward to welcoming you back and assisting your family and friends in the future. Sincerely, The Robert Brogden Buick GMC Team

October 21, 2024

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Employee Rating

Fast and thorough service and fair price. They want me to write more words to submit this, so here's more words. They want me to write more words to submit this, so here's more words. More

by jacksondavidc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 23, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and thorough service at Robert Brogden Buick GMC, along with fair pricing. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 16, 2024

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Employee Rating

Great service team. Scott was a GREAT help and very informative. He answered all my questions and made the service appointment easy. Scott was a GREAT help and very informative. He answered all my questions and made the service appointment easy. More

by brian.l.koski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Brian! We’re thrilled to hear that Scott was able to assist you and provide great service during your appointment at Robert Brogden Buick GMC. Our team strives to make every experience easy and informative, so your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

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