Scott Phegley
Scott Phegley at Robert Brogden Buick GMC
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Scott Phegley

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Scott Phegley

November 06, 2024

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Employee Rating

Overall good experience. Scott got me taken care of on very busy morning. He was able to complete my oil change and take care of a recall issue. Thanks for your help! More

by joel.formanek
Service Price Transparency
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Recommend Dealer
Yes
Nov 07, 2024

Robert Brogden Buick GMC responded

Thank you for your kind words, Joel! We're thrilled to hear you had a good experience at Robert Brogden Buick GMC. It's great that Scott could assist you with your oil change and the recall issue, even during a busy morning. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 06, 2024

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Great service department with great staff! I would recommend anyone to get their GM vehicles serviced at Brogden! More

by Yong Kim
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Recommend Dealer
Yes
Nov 07, 2024

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We truly appreciate you recommending Robert Brogden Buick GMC for GM vehicle service. Our team strives to provide excellent service, and it’s great to hear that you had a positive experience. We look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

October 31, 2024

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Had a unique situation where my windshield pump was not working. Brian called me and indicated that they found a mouse in the windshield washer reservoir. He said that it typically would not be covered u More

by randy.tostenson
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Recommend Dealer
Yes
Nov 01, 2024

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about Brian and our service team at Robert Brogden Buick GMC. We're glad we could resolve the unique situation with your windshield washer reservoir swiftly and to your satisfaction. Thank you for your loyalty in choosing us for your service needs. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 26, 2024

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Extremely fast service and all around great experience. Would definitely recommend to family and friends. More

by garrettstites
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Recommend Dealer
Yes
Oct 28, 2024

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an extremely fast service and a great experience at Robert Brogden Buick GMC. Your recommendation means a lot to us! We look forward to welcoming you back and assisting your family and friends in the future. Sincerely, The Robert Brogden Buick GMC Team

October 21, 2024

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Fast and thorough service and fair price. They want me to write more words to submit this, so here's more words. More

by jacksondavidc
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Recommend Dealer
Yes
Oct 23, 2024

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and thorough service at Robert Brogden Buick GMC, along with fair pricing. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

October 16, 2024

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Great service team. Scott was a GREAT help and very informative. He answered all my questions and made the service appointment easy. More

by brian.l.koski
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Recommend Dealer
Yes
Oct 17, 2024

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Brian! We’re thrilled to hear that Scott was able to assist you and provide great service during your appointment at Robert Brogden Buick GMC. Our team strives to make every experience easy and informative, so your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 10, 2024

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The people in the dealership were very nice and accommodating. The dealership was clean and had snacks and drinks for you while waiting. More

by nick.kenney
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Recommend Dealer
Yes

Other Employees Tagged: Jake Blackman, Peter Sargent

Oct 11, 2024

Robert Brogden Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you found our team at Robert Brogden's Olathe Buick GMC to be nice and accommodating. We're also glad you enjoyed the clean environment and the refreshments we provide. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

October 04, 2024

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Pretty good. Drag everything out too long. Too much back and forth between salesman and his boss. More

by Novak
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Recommend Dealer
Yes

Other Employees Tagged: Paul Levin

Oct 07, 2024

Robert Brogden Buick GMC responded

Thank you for your feedback! We understand there may have been some delays during the process, which can be frustrating. We appreciate your insights and will work on improving our communication to make the experience smoother. If you have any further concerns or need assistance, please feel free to reach out to us directly. We value your input! Sincerely, The Robert Brogden Buick GMC Team

October 01, 2024

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They were very helpful and took care of my truck quickly. Excellent customer service from Scott. More

by CCOLLINS306
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Recommend Dealer
Yes
Oct 01, 2024

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback about the excellent customer service you received from Scott at Robert Brogden Buick GMC. We're glad to hear we could assist you quickly with your truck. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 28, 2024

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Have been a customer of Robert Brogden’s service department for 7 years. During my last service appointment for a transmission issue the service team canceled my confirmed appointment and I had to g More

by M Hawley
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Recommend Dealer
No
Sep 30, 2024

Robert Brogden Buick GMC responded

Hello Mr. Hawley - Your vehicle was towed in as it was not able to shift into reverse. We diagnosed it within a couple days and called you backwith our recommendation of a new transmission and fuel injectors. You stated at the time that you would get back to us. Our advisor stated he tried to call you 2 more times over the time the vehicle was here and got the same response. Please contact us at your earliest convivence to discuss this further. Thank you. Sincerely, The Robert Brogden Buick GMC Team

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