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Scott Phegley

Overview Reviews (10) Inventory (457)

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Scott Phegley

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Scott Phegley

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9

10 Reviews

Overview Reviews (10) Inventory (457)

4.9

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Scott Phegley

September 12, 2024

Dealership Rating

Employee Rating

Awesome service and support from honest folks. I would suggest anybody to reach out and work with them. I would suggest anybody to reach out and work with them. More

by SHAWN.SMITH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada, Jenah Huff, Todd Kelly

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Sep 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review, Shawn! We truly appreciate your kind words about the service and support you received at Robert Brogden Buick GMC. It's great to hear that you found our team to be honest and helpful. We look forward to assisting you again in the future, and don’t hesitate to spread the word about your positive experience! Sincerely, The Robert Brogden Buick GMC Team

September 02, 2024

Dealership Rating

Employee Rating

Jimmy was great in this process - I had a limited amount of time and he made it seamless and easy… a rare thing in buying a car. of time and he made it seamless and easy… a rare thing in buying a car. More

by Christymac770

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peter Sargent, Jimmy Carpenter

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Sep 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Christy! We're thrilled to hear that Jimmy made your car buying experience seamless and easy. At Robert Brogden Buick GMC, we strive to provide exceptional service, and it's great to know that we met your expectations. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 01, 2024

Dealership Rating

Employee Rating

Brian Land was awesome! He gave me great service. I got a great deal on four new tires and he had me in and out quickly with very good communication. He gave me great service. I got a great deal on four new tires and he had me in and out quickly with very good communication. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Jim Self, Terrie Horton, Peter Sargent, Sebastien Granger, Paul Levin, Brian Everhart, Brian Land, Jenah Huff , Jimmy Carpenter

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Sep 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Brian provided you with awesome service and helped you secure a great deal on your new tires. At Robert Brogden Buick GMC, we strive for quick and effective communication, and it’s great to know we met those expectations during your visit. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 31, 2024

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Employee Rating

Scott was a good communicator and made going there bearable. Robert Brogden service department as a whole is aweful. Appointment took forever to setup… Went to get 2 windshield chips filled… they f bearable. Robert Brogden service department as a whole is aweful. Appointment took forever to setup… Went to get 2 windshield chips filled… they fixed 1.. not worth my time going back but just overall annoying to have to continue to advocate to get something simple done. More

by Anonymous

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 03, 2024 -

Robert Brogden Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Unfortunately, due to changes within our service team, services haven't been running as smoothly as usual. In the meantime, we are working on this issue and hope to earn back your business in doing so. Sincerely, The Robert Brogden Buick GMC Team

August 29, 2024

Dealership Rating

Employee Rating

This dealership takes good care of my vehicle and you can tell having good service is important to them. tell having good service is important to them. More

by mitchell.kidd1.mk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words, Mitchell! We truly appreciate your feedback and are glad to hear that you feel well taken care of at Robert Brogden Buick GMC. Ensuring our customers receive excellent service is a top priority for us. We look forward to seeing you again and continuing to take care of your vehicle! Sincerely, The Robert Brogden Buick GMC Team

August 28, 2024

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Employee Rating

Everyone at the dealership is always helpful and courteous when I’m there. I always have a good experience when I visit. courteous when I’m there. I always have a good experience when I visit. More

by jsanem

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy is always great

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Aug 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Robert Brogden Buick GMC. It's great to hear that you consistently have a positive experience with us. We look forward to your next visit! Sincerely, The Robert Brogden Buick GMC Team

August 28, 2024

Dealership Rating

Employee Rating

Service was great and quick. Dropped off my truck and they were done in a little over an hour Dropped off my truck and they were done in a little over an hour More

by TONY D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Tony! We're thrilled to hear that you had a great experience with our service team at Robert Brogden Buick GMC. It's wonderful to know we could get your truck done quickly for you. We appreciate your support and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 22, 2024

Dealership Rating

Employee Rating

World class service and honest people that are working very hard on their dream and your dream to. consider Robert Brogden Buick GMC and you will not be disappointed. very hard on their dream and your dream to. consider Robert Brogden Buick GMC and you will not be disappointed. More

by DYLANREYNOLD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 23, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your amazing review! We truly appreciate your kind words about the world-class service and dedication of our team at Robert Brogden Buick GMC. We work hard to make dreams come true, and it’s wonderful to hear that you felt that during your experience. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 20, 2024

Dealership Rating

Employee Rating

Scott and Brian in service did a fantastic job with giving me information about my vehicles service giving me information about my vehicles service More

by A

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Brian Land

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Aug 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Scott and Brian provided you with excellent service and information regarding your vehicle. At Robert Brogden Buick GMC, we strive to ensure our customers have a great experience. We hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 20, 2024

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Employee Rating

The salesman, manager and finance manager were all fantastic. They were very supportive to me and my grandson during the whole process. We could not have asked for more fantastic. They were very supportive to me and my grandson during the whole process. We could not have asked for more More

by andysills

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sebastien Granger , Max Skid

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Aug 21, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Andy! We’re thrilled to hear that you and your grandson had a fantastic experience at Robert Brogden Buick GMC. Our team is dedicated to providing support throughout the entire process, and it's great to know we met your expectations. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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