Scott McCloud
Scott McCloud at Jaguar Land Rover Riverside
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Scott McCloud

Sales Manager

Jaguar Land Rover Riverside

8051 Auto Drive
Riverside, CA 92504

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5.0
65 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

36 yrs, 11 mos

Languages Spoken

English English

5.0

65 Reviews

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65 Reviews of Scott McCloud

September 09, 2024

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Employee Rating

JLR Riverside executed a truly perfect transaction. I ordered a new vehicle and was kept informed along the way. My car was delivered ahead of schedule and without a hiccup. Very happy! More

by LAURA.SMITH1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

Jaguar Land Rover Riverside responded

Thank you, Laura, for your wonderful review! We're thrilled to hear that your experience with Jaguar Land Rover Riverside was seamless and that your new vehicle arrived ahead of schedule. Keeping you informed throughout the process is our priority, and we're so happy that you're pleased with the outcome. Enjoy your new car, and we look forward to serving you again in the future!

August 30, 2024

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I had great experience with the purchase of my Jaguar. The team from sales, finance and the GMs. Patrick Branson is a great salesman, very knowledgeable because he stands behind the brand. Steven Morales More

by MARY.BARRERA
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Garofalo, Patrick Branson

Sep 04, 2024

Jaguar Land Rover Riverside responded

Thank you, Mary, for sharing your fantastic experience! We're thrilled to hear that Patrick Branson, Steven Morales, Joe Garofalo, and Scott McCloud made your Jaguar purchase smooth and enjoyable. At Jaguar Land Rover Riverside, we pride ourselves on providing knowledgeable, top-notch service across the board, and it's great to know our team delivered that for you. We're delighted you're happy with your deal, and we look forward to serving you again in the future! Enjoy your new Jaguar!

August 19, 2024

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the fact that we drove down from NorCal says quite a bit in my opinion. From the first engagement through the moment we drove off the lot, the experience was top notch. we'll be back for our next one! More

by RYAN@HAGGERTYCONSTRUCTION.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Pham

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you so much for making the trip down from NorCal to work with us at Jaguar Land Rover Riverside! We're thrilled to hear that your experience was top-notch from start to finish. Your trust and willingness to travel such a distance mean the world to us. We look forward to welcoming you back for your next vehicle purchase. Safe travels and enjoy your new ride!

August 17, 2024

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Pedro was fantastic. Very accommodating, welcoming, and personal. I had a wonderful experience. Scott was great and helped expedite the services. The finance person was More

by FCAMACHO1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Patlan

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for sharing your feedback, Pedro. We’re delighted to hear that Pedro and Scott provided you with an exceptional experience and that their efforts made a positive impact. We’re sorry to learn that your interaction with the finance person did not meet your expectations. Your experience is important to us, and we’ll address your concerns with the team to ensure a more positive experience in the future. Thank you for bringing this to our attention, and we appreciate your feedback.

August 13, 2024

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Was a fast and wonderful experience on buying. Customer service spoiled me and my Sales Consultant John Pham was very helpful More

by robertortega2525
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Ruiz, Mark Espinoza, Daniel Bridges , John Pham 5 stars

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your wonderful review! We’re thrilled to hear that your buying experience was fast and enjoyable. John Pham and our customer service team are delighted to have made your experience special. If you need anything else or have any further questions, don’t hesitate to reach out. Enjoy your new vehicle and thanks again for choosing us!

August 09, 2024

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The Riverside store went the extra mile to get me into the car I really wanted. Patrick Branson in sales is so knowledgeable on all the different models. He is very passionate of the brand. He took the ti More

by MARY.BARRERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garofalo, Patrick Branson , Steven Lopez

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you, Mary, for your wonderful feedback! We're delighted to hear that our team at Jaguar Land Rover Riverside went the extra mile to get you into the car you truly wanted. Patrick Branson's knowledge and passion, along with Steven's exceptional finance support, and the assistance from Scott McCloud and Joe Garofalo, all contributed to making your experience memorable. We appreciate your kind words and look forward to serving you again in the future. Enjoy your new car!

July 25, 2024

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Had exactly what I wanted. Easy to work with. Great people. If I need another. I know where to go. More

by edgar17
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Sturgis

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for the wonderful feedback! We’re thrilled to hear that we had exactly what you wanted and that you found working with us easy and enjoyable. It’s our goal to make every experience as smooth as possible. We look forward to assisting you again in the future!

July 19, 2024

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Employee Rating

Pedro and Ryan were fantastic. They helped me out through the entire process. I originally ordered a Defender 110 X in April with scheduled delivery in August. I found a V8 Carpath More

by WDPRICE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pedro Patlan , Ryan Kim, Sales and Steven Morales, Finance Manager

Aug 28, 2024

Jaguar Land Rover Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear that Pedro, Ryan, Scott, and Steven made your experience exceptional from start to finish. It’s great to know that you enjoyed the service and your new V8 Carpathian. We appreciate your high recommendation and look forward to assisting you in the future. Thank you again for choosing JLR Riverside!

June 16, 2024

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The service was impeccable. Morgan kept me updated every step ofnthe way. Best service experience I have ever had. More

by aalyuzman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Reese

June 11, 2024

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Nice amazing all staff they help me alot with my new dream car specially my friend scott jeff and Greg More

by SUNNYMRICHI
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Recommend Dealer
Yes
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