Scott Mankin
Master Service Advisor
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
Specialties & Trainings
ASE Master Certified Serrvice Advisor
587 Reviews
Write a Review587 Reviews of Scott Mankin
December 30, 2024
The entire team at Lexus of Pembroke Pines is phenomenal. The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m luck The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m lucky to be a Lexus customer. More
Other Employees Tagged: Richard Monivis, Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Robert Ladaga, Andre (Service Director?)
December 29, 2024
Very pleased with the service Very short waiting time Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
December 29, 2024
Always great service. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
December 29, 2024
Great customer service! Very helpful staff and very informative employees willing to go the extra mile. Very helpful staff and very informative employees willing to go the extra mile. More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Brandon
December 26, 2024
Courteous and friendly service representative. On time and respectful. Will visit the service center again On time and respectful. Will visit the service center again More
Other Employees Tagged: Jaime Garcia, Adam Hoglievina
December 21, 2024
Fair,quick,transparent and communicative. Staff was friendly and answered all questions in an educated manner Staff was friendly and answered all questions in an educated manner More
Other Employees Tagged: Donna Osborne, Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Steve Pastukhov, Rohan Alexander, Zulimar Parra, Boris Argudin
December 20, 2024
Lexus of Pembroke Pines has great pricing, but it is their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, and that was only after NUMEROUS calls to the dealership. I finally had to call Lexus corporate. Now, I tried to use the coupon they gave me for free oil changes, and was told the coupons are not valid. I can’t use them. Really?? I had to drive to the dealership to find this out??? I’m DONE with Lexus of Pembroke Pines and most probably Lexus . I don’t need to be so annoyed. More
Other Employees Tagged: Jaime Garcia, Adam Hoglievina, Zee Hanif, Eid Alkabouni , See H
November 20, 2024
The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was helpful and kind and my vehicle was returned to me in excellent condition. It was also squeaky clean inside and out. I received exceptional service from everyone and they all had smile for me. More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Tony Marquez.
November 14, 2024
Great service from all the people I dealt with . I would recommend your service department to anyone who asked me. I would recommend your service department to anyone who asked me. More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
November 07, 2024
Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ Great people, great environment and a great carA+++++++++++++++++++++ More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina