Scott Mankin
Scott Mankin at Lexus of Pembroke Pines
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Scott Mankin

Master Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
587 Reviews

Dealership Experience

12 yrs, 1 mo

Industry Experience

12 yrs, 1 mo

Specialties & Trainings

ASE Master Certified Serrvice Advisor

4.6

587 Reviews

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587 Reviews of Scott Mankin

December 30, 2024

Dealership Rating
Employee Rating

The entire team at Lexus of Pembroke Pines is phenomenal. The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m luck More

by OLSON.KIERSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Monivis, Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Robert Ladaga, Andre (Service Director?)

Dec 30, 2024

Lexus of Pembroke Pines responded

Kiersten, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with unmatched service. Thank you for choosing us and sharing your positive experience!

December 29, 2024

Dealership Rating
Employee Rating

Very pleased with the service Very short waiting time Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines More

by aman1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

Aman, we're delighted to hear you enjoyed the service and amenities at Lexus of Pembroke Pines! Thank you for recommending us, and we look forward to serving you again in the future.

December 29, 2024

Dealership Rating
Employee Rating

Always great service. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. More

by PRISSY.FAMILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

We're delighted to hear that Francisco and the team at Lexus of Pembroke Pines are keeping your car in excellent condition! Thank you for sharing this positive feedback with us.

December 29, 2024

Dealership Rating
Employee Rating

Great customer service! Very helpful staff and very informative employees willing to go the extra mile. More

by LCUESTA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of Pembroke Pines provided such helpful and informative service. We appreciate your support and look forward to assisting you again in the future!

December 26, 2024

Dealership Rating
Employee Rating

Courteous and friendly service representative. On time and respectful. Will visit the service center again More

by WONGAFONSO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Garcia, Adam Hoglievina

Dec 27, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with our team at Lexus of Pembroke Pines! We're glad to hear that the service was courteous and timely. We look forward to welcoming you back in the future!

December 21, 2024

Dealership Rating
Employee Rating

Fair,quick,transparent and communicative. Staff was friendly and answered all questions in an educated manner More

by maddenc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Pembroke Pines provided friendly and transparent service. We appreciate your feedback and look forward to assisting you again in the future!

December 20, 2024

Dealership Rating
Employee Rating

Lexus of Pembroke Pines has great pricing, but it is their service once you own the car that is non existent. I bought the car late in May when my lease ended and didn’t get the title until mid October, More

by Suzy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

November 20, 2024

Dealership Rating
Employee Rating

The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h More

by Deborah G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Lexus of Pembroke Pines responded

Deborah, we're delighted to hear about your exceptional experience with Tony and the team at Lexus of Pembroke Pines! It's great to know you felt like royalty and that everyone was helpful throughout. Thanks for sharing your positive feedback!

November 14, 2024

Dealership Rating
Employee Rating

Great service from all the people I dealt with . I would recommend your service department to anyone who asked me. More

by geowal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Lexus of Pembroke Pines responded

Thank you for recommending our service department at Lexus of Pembroke Pines! We're delighted to hear about your positive experience with our team.

November 07, 2024

Dealership Rating
Employee Rating

Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

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