Scott Mankin
Scott Mankin at Lexus of Pembroke Pines
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Scott Mankin

Master Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
551 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Specialties & Trainings

ASE Master Certified Serrvice Advisor

4.6

551 Reviews

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551 Reviews of Scott Mankin

June 15, 2024

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The service is custom-made for a Lexus buyer, as it should be for a luxury brand. Advanced financing technology, makes the paperwork flow like a breeze and all you need to walk away with his memory sti More

by JAJH03
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Recommend Dealer
Yes
Jun 17, 2024

Lexus of Pembroke Pines responded

Thank you for sharing such a detailed review! We're delighted to hear that the service at Lexus of Pembroke Pines met your expectations and made the process seamless. Your kind words about Alex and our dealership mean a lot, and we appreciate your continued trust in us for all your vehicle needs. Enjoy driving those amazing Lexus vehicles!

June 13, 2024

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it was a very pleasant experience and timely. I look forward to servicing the car on a regular schedule. More

by MSUAREZMD
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Recommend Dealer
Yes
Jun 14, 2024

Lexus of Pembroke Pines responded

We're delighted to hear you had a pleasant experience at Lexus of Pembroke Pines! We look forward to seeing you for your regular service appointments. Safe driving!

June 09, 2024

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Unfortunately it took a total of 3 hours for the car to be ready after having an appointment scheduled. More

by garciasonia1977
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Recommend Dealer
No
Jun 10, 2024

Lexus of Pembroke Pines responded

I apologize for the long wait time despite having an appointment. We strive to be more efficient and appreciate your patience. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

June 09, 2024

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Gaetano is outstanding! !!! Professional, kind, and not pushy. I would definitely buy or lease with him again. More

by DAYLIGHT581
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Recommend Dealer
Yes
Jun 10, 2024

Lexus of Pembroke Pines responded

Thank you for the fantastic feedback! We're delighted to hear that Gaetano provided such a professional and pleasant experience at Lexus of Pembroke Pines. We look forward to assisting you again in the future!

June 07, 2024

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I am very impressed about the excellent service. . They were very professional and kindly. I recommend to all my friends Pembroke Pines Lexus More

by perrintin38
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Recommend Dealer
Yes
Jun 10, 2024

Lexus of Pembroke Pines responded

We're delighted to hear you had an excellent experience with our team at Lexus of Pembroke Pines! Thank you for recommending us to your friends.

June 02, 2024

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Great service. No waiting for my car. Was ready when I pulled up. Smooth tire job. More

by WULWICKJ
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Recommend Dealer
Yes

Other Employees Tagged: Raul Najera, Adam Hoglievina

Jun 03, 2024

Lexus of Pembroke Pines responded

It was our pleasure to provide such a smooth and seamless service experience! Thank you for choosing Lexus of Pembroke Pines and for sharing your positive feedback!

May 31, 2024

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Poor service. Lack of communication about process, service mgr was not helpful! Driver was polite though… More

by GOLDY_MYSTIC
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Recommend Dealer
No
Jun 10, 2024

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. It's disappointing to hear about the lack of communication and unhelpful service team, but I'm glad our driver was polite. We strive to improve and would appreciate the opportunity to discuss this further with you. Please reach out when convenient so we can improve our assistance for the future. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

May 14, 2024

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As always great service department very professional, courteous and genuine. Service is always excellent and quick!! Thank you!! More

by gus70
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Recommend Dealer
Yes
May 15, 2024

Lexus of Pembroke Pines responded

We're delighted to know that you've consistently enjoyed excellent service at our Lexus of Pembroke Pines location. Thank you for your kind words about our professional and courteous team!

April 11, 2024

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The service was great and seamless. The mobile pay was a huge upgrade. Being able to pay from my phone elimates extra steps in the process. This is great. More

by BILLBONNER305
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Recommend Dealer
Yes
Apr 11, 2024

Lexus of Pembroke Pines responded

We're glad to know you found our mobile pay feature convenient and that your experience at Lexus of Pembroke Pines was seamless. Thanks for the positive feedback, Bill!

April 01, 2024

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Simplemente excelente servicio brindado por Lexus of Pembroke Pines, muy buen trabajo del departamento de servicios More

by XTREMECUTZBARBERSHOP
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Recommend Dealer
Yes
Apr 01, 2024

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia con nosotros! Nos alegra saber que está satisfecho con el servicio de Lexus of Pembroke Pines. Que tenga un buen día!

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