Scott Mankin
Master Service Advisor
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
Dealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
Specialties & Trainings
ASE Master Certified Serrvice Advisor
592 Reviews
Write a Review592 Reviews of Scott Mankin
January 29, 2025
Very friendly Service the car in a timely manner Great communication Respond quickly Make you feel comfortable communication Respond quickly Make you feel comfortable More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
January 26, 2025
At Lexus Pembroke service was great and I m really appreciative the professionalism the advisor appreciative the professionalism the advisor More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
January 24, 2025
My adviser is very professional and always taking care of my car , due to a great customer service- I keep my Lexus my car , due to a great customer service- I keep my Lexus More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
January 14, 2025
I sent an email explaining the situation. I waited over 6 months to get my backup key. I misplaced and did not have the backup key. I ended up having to have it towed to your facility and I waited over 6 months to get my backup key. I misplaced and did not have the backup key. I ended up having to have it towed to your facility and you programmed the key and it does not pair with the original which I found 2 days later. I feel let down by Lexus. Why should I have to pay close to $600 to have the key reprogrammed when it took you over 6 months to get me a key! More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
January 05, 2025
Alex is extremely professional and took care of the recall for Lexus TX. Great job Alex and Team. recall for Lexus TX. Great job Alex and Team. More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Bob Hunter, Adam Hoglievina, Moez Sachedina
December 30, 2024
The entire team at Lexus of Pembroke Pines is phenomenal. The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m luck The level of service is unmatched. They are communicative, transparent and professional. Thank you for taking such great care of my vehicle! I’m lucky to be a Lexus customer. More
Other Employees Tagged: Richard Monivis, Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Robert Ladaga, Andre (Service Director?)
December 29, 2024
Very pleased with the service Very short waiting time Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines Very nice attention I was offered free coffee and water I really recommend Lexus of Pembroke Pines More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
December 29, 2024
Always great service. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. Thank you for keeping my car in top notch condition. Best service team! Thank you Francisco B. More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina
December 29, 2024
Great customer service! Very helpful staff and very informative employees willing to go the extra mile. Very helpful staff and very informative employees willing to go the extra mile. More
Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Brandon
December 26, 2024
Courteous and friendly service representative. On time and respectful. Will visit the service center again On time and respectful. Will visit the service center again More
Other Employees Tagged: Jaime Garcia, Adam Hoglievina