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Scott Mankin

Overview Reviews (580)

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Scott Mankin

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Scott Mankin

Master Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

580 Reviews

Overview Reviews (580)

Dealership Experience

11 yrs, 11 mos

Industry Experience

11 yrs, 11 mos

Specialties & Trainings

ASE Master Certified Serrvice Advisor

4.6

580 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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580 Reviews of Scott Mankin

November 20, 2024

Dealership Rating

Employee Rating

The service was excellent from start to finish. TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was h TonyMarquez was amazing, knowledgeable, and very likeable. He explained in detail what needed to be done and treated me like royalty. Everyone was helpful and kind and my vehicle was returned to me in excellent condition. It was also squeaky clean inside and out. I received exceptional service from everyone and they all had smile for me. More

by Deborah G

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Tony Marquez.

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Nov 20, 2024 -

Lexus of Pembroke Pines responded

Deborah, we're delighted to hear about your exceptional experience with Tony and the team at Lexus of Pembroke Pines! It's great to know you felt like royalty and that everyone was helpful throughout. Thanks for sharing your positive feedback!

November 14, 2024

Dealership Rating

Employee Rating

Great service from all the people I dealt with . I would recommend your service department to anyone who asked me. I would recommend your service department to anyone who asked me. More

by geowal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Nov 14, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending our service department at Lexus of Pembroke Pines! We're delighted to hear about your positive experience with our team.

November 07, 2024

Dealership Rating

Employee Rating

Best customer service experience in a long time. Great people, great environment and a great carA+++++++++++++++++++++ Great people, great environment and a great carA+++++++++++++++++++++ More

by ELEAZARGERTHA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Nov 08, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear about your positive experience at Lexus of Pembroke Pines! Our team is committed to providing excellent service, and it's wonderful to know you enjoyed every moment with us. Thanks for the shoutout!

November 03, 2024

Dealership Rating

Employee Rating

Always efficient with no post service issues. The staff is pleasant from the beginning to the end of the process. The staff is pleasant from the beginning to the end of the process. More

by hpina0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Alex Whitmon, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Nov 04, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to know that our team at Lexus of Pembroke Pines provided efficient service and a pleasant atmosphere throughout. We look forward to serving you again in the future!

October 23, 2024

Dealership Rating

Employee Rating

Thank you Melissa for taking care of my car, every time i go to the dealear she is great! go to the dealear she is great! More

by CELSO GONZALEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Andre Armani, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Rohan Alexander, Dayron Armenteros, Art Armani, Boris Argudin

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Oct 24, 2024 -

Lexus of Pembroke Pines responded

Celso, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Melissa took excellent care of your vehicle. See you next time!

October 21, 2024

Dealership Rating

Employee Rating

I like the fact that I didn’t have to make an appointment to be seen to be seen More

by SCORRETTE7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina, Mikhail Khalev

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Oct 21, 2024 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines! We hope to see you again down the road!

October 19, 2024

Dealership Rating

Employee Rating

I waited while my car serviced in the comfortable waiting area. They kept me updated when my vehicle was ready. area. They kept me updated when my vehicle was ready. More

by MCNIECEPEGGY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Oct 21, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear you found our waiting area comfortable and appreciated the updates during your service at Lexus of Pembroke Pines. Thanks for sharing your experience!

October 05, 2024

Dealership Rating

Employee Rating

Efficient clean fast and reliable Basically that is a good Dealer all about Responsible I recommend it good Dealer all about Responsible I recommend it More

by JUANAYRA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Oct 07, 2024 -

Lexus of Pembroke Pines responded

Juanayra, thank you for recommending Lexus of Pembroke Pines! We're delighted to hear that our team provided efficient and reliable service. We appreciate your support!

September 19, 2024

Dealership Rating

Employee Rating

Great service and it was fast. All the departments treat me super, I love mi car All the departments treat me super, I love mi car More

by VONPLINSKY.TERESITA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Warren Haynes

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Sep 20, 2024 -

Lexus of Pembroke Pines responded

Teresita, thanks so much for the 5-star review of Lexus of Pembroke Pines!

September 15, 2024

Dealership Rating

Employee Rating

The customer service was great and my service was fast and efficient. It’s always a pleasure going to Lexus of Pembroke Pines and efficient. It’s always a pleasure going to Lexus of Pembroke Pines More

by CASSANDRADIXON1212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Report | Print

Sep 16, 2024 -

Lexus of Pembroke Pines responded

Cassandra, we're delighted to hear that you had a great experience with our team at Lexus of Pembroke Pines! Thanks for your kind words and continued support.

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