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Scott Lupo
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331 Reviews
331 Reviews
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331 Reviews of Scott Lupo
November 14, 2024
My experience was outstanding! Mark , Al, and Scott was caring, listened to my concerns. Mark made me feel like family. Mark , Al, and Scott was caring, listened to my concerns. Mark made me feel like family. More
by lori.meerbrey
Verified CustomerOther Employees Tagged: Mark Holder, Al Pellizzeri
November 04, 2024
They need more employees, but I can tell they are doing the best they can. One of the senior managers was very rude to me when I asked fir a charge. the best they can. One of the senior managers was very rude to me when I asked fir a charge. More
by godislove33
Other Employees Tagged: Colin Simmons, Al Pellizzeri, Ricky Gushi
October 22, 2024
My 3rd car from family. No high pressure, many cars to choose. Fair pricing. Great explanation of car amenities. No high pressure, many cars to choose. Fair pricing. Great explanation of car amenities. More
by GINABYRNES
Other Employees Tagged: Kristi Feinberg
October 11, 2024
they tried to give me a high interest rate on my loan. when I said I would go with my credit union suddenly they came in with a much lower rate showing they would try and screw me as much as than could! when I said I would go with my credit union suddenly they came in with a much lower rate showing they would try and screw me as much as than could! More
by ELWOODJERRY
Other Employees Tagged: Robbie Watson, Jose Palomares
October 04, 2024
I have to say I’m quite disappointed with my experience at Family Hyundai. I understand the car I bought is not a Hyundai, but being lied to and constantly put on the back burner is beyond poor service. Wh at Family Hyundai. I understand the car I bought is not a Hyundai, but being lied to and constantly put on the back burner is beyond poor service. When we closed on the car, we shook hands on the agreement that you would provide a second key, which has yet to be delivered. I was also misled about receiving a rental car while my vehicle was undergoing warranty work. My experience today was particularly frustrating. I dropped my car off last night for an 8 a.m. appointment for the warranty work. By 1 p.m., after not receiving any updates, I called the dealership. The service representative I was working with did not return my call, and I had to follow up myself. I was then informed that my rep had already left for the day and that I would have to wait until the following morning. I couldn't do this as I had borrowed a relative’s car. I also raised the issue that I was told I could get a loaner car from the dealership. The service secretary was surprised by this and contacted the yourself, which resulted in me being placed on hold and not receiving a response. While I eventually got an update on my vehicle, I was also told about a $100 deductible for any warranty work—something that was never mentioned at the time of purchase. More
by Joshua.sommer 2020 kia Sportage
Other Employees Tagged: Colin Simmons, Ricky Gushi, TJ Schmitt, Michael Kratschmer, Mike Majors, Robbie Watson
October 03, 2024
I have only had a few interactions so far. And its been ok. Nothing to complain about. Nothing blows me away. Just another dealership And its been ok. Nothing to complain about. Nothing blows me away. Just another dealership More
by KATHY4393
Other Employees Tagged: Ron. Service advisor. Good guy
September 22, 2024
Great, reliable, considerate, very friendly, professional, treats you like family, hard working to get you the best deal. professional, treats you like family, hard working to get you the best deal. More
by EVERETT.WARNER
Other Employees Tagged: Kristi Feinberg, Colin Simmons, Courtney Mearns, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Kim DeVries, Marc Dabaco
September 20, 2024
You do do better with answering phone at the service sometimes it’s hard to catch someone at the other side sometimes it’s hard to catch someone at the other side More
by marekhajnos
Other Employees Tagged: Kristi Feinberg, Courtney Mearns, Jason Lechowicz, TJ Schmitt
September 15, 2024
Awesome people,listened to my concerns and took care of my investment! Thank you very much!! my investment! Thank you very much!! More
by Adelaleurs
Other Employees Tagged: Colin Simmons, Al Pellizzeri, Jason Lechowicz, TJ Schmitt, Toni Ivanovic, Michael Kratschmer, Mike Majors, Robbie Watson, Marc Dabaco
September 14, 2024
The staff was friendly, very tentative and showed good stewardship towards me. The dealership showed hospitality offered me and my son beverages as we wait. The time on waiting for service didn't take lo stewardship towards me. The dealership showed hospitality offered me and my son beverages as we wait. The time on waiting for service didn't take long. More
by PIKESLAVERNE
Other Employees Tagged: TJ Schmitt , Jayvon
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