Scott Long

This was our 3rd purchase from Koons and second w/Kelvin: Kelvin Dyson is Professional, knowledgeable, and courteous. He listens and is receptive to our needs; and, more importantly, acts with integrity and Kelvin Dyson is Professional, knowledgeable, and courteous. He listens and is receptive to our needs; and, more importantly, acts with integrity and sincerity to help us meet those needs. This makes Kelvin, not just a salesmen, but he supported us as an advocate. This is rare in my experience and makes Kelvin unique. I purposely repeated my shopping experience at Koons based on working with Kelvin. The dealerssholip also gets high marks for being super competitive and super convenient, including delivery to our door and the quickest and easiest execution of documents I have ever encountered. Koons sold us a 2024 Trax significantly under MSRP, when all other dealerships would not even respond to an under MSRP offer. (* Chevy Trax is GM's 3rd best selling SUV currently) Koons had the deal summed up and the SUV delivered the following day to my door step. It took Ten minutes to execute docs and leave to celebrate with dinner. I've bought and sold over forty vehicles in my 58 years and Koons and it's super staff really impressed me. No easy feat. David Williamson Desire Home Repair, LLC More

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Simple , upfront ,honest and made the entire car buying process very simple . And great pricing process very simple . And great pricing More

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I submitted an inquiry online and received a call right away. Approval was quick and easy! I was able to get everything done over the phone, pick up my car, and drive away without waiting. Buddy had everyt away. Approval was quick and easy! I was able to get everything done over the phone, pick up my car, and drive away without waiting. Buddy had everything arranged and ready to go! I highly recommend Koons White Marsh! More

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The salesperson went out of his way to help me purchase the traverse I was looking for in the color I wanted. The only one available was at a dealership in Virginia. Kelvin went there and picked the car up the traverse I was looking for in the color I wanted. The only one available was at a dealership in Virginia. Kelvin went there and picked the car up and brought it back for me to see and purchase. I would say that’s exceptional service. He took the time to show us how many of the gadgets worked. More

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Buddy provided excellent service and treated Us as he was sitting in the other side of the desk! was sitting in the other side of the desk! More

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Buddy is a good salesman we work for a week on buying this car I was in and out of the dealership in a little over an hour thanks Buddy this car I was in and out of the dealership in a little over an hour thanks Buddy More

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