Scott Lewis
Scott Lewis at Herb Chambers Ford of Braintree

Scott Lewis

General Manager

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

4.1
114 Reviews
4.1

114 Reviews

Write a Review

114 Reviews of Scott Lewis

December 03, 2024

Dealership Rating
Employee Rating

Scott Lewis General Manager and Jessica in Finance are the best people to deal with. I recently recommended my sister in law to Scott and she purchased a new Explorer, she also agreed that Scott and Jessi More

by jv02169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Reed

Dec 04, 2024

Herb Chambers Ford of Braintree responded

Thank you for recommending your sister-in-law to Herb Chambers Ford of Braintree! We're delighted to hear that Scott and Jessica provided such excellent service. We appreciate your support and look forward to assisting more of your family in the future!

November 30, 2024

Dealership Rating
Employee Rating

This dealer is not worth your time or money the GM is useless the service manager is a lying crook More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

November 30, 2024

Dealership Rating
Employee Rating

These people are real crooks lie cheat and steal and when you confront them they talk in circles not trustworthy at all. More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

November 30, 2024

Dealership Rating
Employee Rating

Worst dealer ever. Do not deal with these liars. Use any other Massachusetts dealer just not these guys. More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

November 30, 2024

Dealership Rating
Employee Rating

The GM and manager of service here are complete liars and unreasonable. Never trust anything they say. More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

November 30, 2024

Dealership Rating
Employee Rating

Crooks do not stand by their words even when you have it in writing so you need to win in court to get them to do what they said they would. More

by bostonmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Herb Chambers Ford of Braintree responded

Thank you for your feedback. We understand your frustration regarding the tire warranty. We would like to clarify that the tires you purchased 49,000 miles ago are covered by a manufacturer's warranty from Bridgestone, which covers defects up to 80,000 miles. However, this warranty does not cover everyday wear and tear. We strive to provide accurate information and exceptional service to all our clients, and apologize that you are unsatisfied. We wish you the best of luck with future service.

November 02, 2024

Dealership Rating
Employee Rating

Scott, Brandon, and Nat were awesome. They had me in and out the door in less than 30 minutes with my new Bronco. More

by sarahk622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 04, 2024

Herb Chambers Ford of Braintree responded

We're delighted to hear that Scott, Brandon, and Nat made your experience at Herb Chambers Ford of Braintree quick and enjoyable! Enjoy your new Bronco!

September 19, 2024

Dealership Rating
Employee Rating

Her Chambers offers fast friendly and professional service at a reasonable price. Why go elsewhere More

by galfoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2024

Herb Chambers Ford of Braintree responded

This is great to hear! Thank you for coming to Herb Chambers Ford of Braintree!

August 04, 2024

Dealership Rating
Employee Rating

This is my response to my Yelp review on July 7th regarding Herb Chambers Ford of Braintree. I do not know the reason my inquiries on issues with my car or customer service was not being heard befo More

by john.ioven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Nguyen, Jon Rydings

Aug 05, 2024

Herb Chambers Ford of Braintree responded

John, we're glad to hear that Scott, Jon, and Jack were able to turn things around for you at Herb Chambers Ford of Braintree. Your patience and understanding mean a lot to us. We'll look into getting you that plate holder from Chambers Braintree!

Aug 05, 2024

john.ioven responded

Thank you John

May 08, 2024

Dealership Rating
Employee Rating

Herb Chambers Ford Braintree is the best dealership. Scott Lewis GM and Jessica in Finance are excellent to deal with and both have great customer service. More

by jv02169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Reed

May 08, 2024

Herb Chambers Ford of Braintree responded

We're so glad to know that you had a positive experience with Scott, Jessica and the rest of our team at Herb Chambers Ford of Braintree. We strive for excellent customer service! Thanks for your review.

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